2012 CHRYSLER TOWN AND COUNTRY Complaints

RESPONDED TO A VEHICLE FIRE AND FOUND THIS VEHICLE WIT FIRE AND HEAT DAMAGE TO THE DRIVER'S DOOR AREA. THE DRIVER HAD BEEN DRIVING THE VEHICLE WHEN SHE STATED THERE WERE FLAMES COMING FROM THE DOOR OF HER VEHICLE. THE HEAT DAMAGE WAS MOSTLY IN THE AREA OF THE INTERIOR DOOR HANDLE. OWNER AND DRIVER OF THE VEHICLE STATED THE WINDOW BUTTONS HAD BEEN WORKING INTERMITTENTLY. FIRE MARSHAL WARMINSTER TOWNSHIP *TT *TR

VEHICLE HAS A ROUGH IDLE AT COMPLETE STOPS IN THE CITY AND ALSO WHILE DRIVING AT SLOW SPEEDS. ENGINE PRODUCED A MISFIRE AT #6 CYLINDER. PROBLEM CONTINUED AFTER REPAIR. ALL SPARK PLUGS REPLACED TO NO EFFECT. ENGINE PRODUCED A #2 CYLINDER MISFIRE. CODE CLEARED ITSELF. ENGINE STILL IDLES POORLY/ROUGH AT STOPS. I BELIEVE THE PROBLEM TO HAS BEEN DETERMINED TO BE THE LEFT CYLINDER HEAD.

VEHICLE GOES TOTALLY DEAD WHILE DRIVING. ENGINE DIES AND ALL ELECTRICAL SYSTEMS FAIL. SPEEDS DO NOT MATTER. INTERMITTENT PROBLEM. DIAGNOSTIC TEST REVEALED NOTHING. SUSPECT EGR VALVE PROBLEM AS ISSUE AFTER REVIEWS OF SIMILAR PROBLEMS DISCUSSED ON FORUMS ON-LINE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE NOISE GREW PROGRESSIVELY WORST OVER A SEVEN-DAY PERIOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE NOISE WAS ATTRIBUTABLE TO CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. GLENDALE CHRYSLER JEEP DODGE RAM LOCATED AT: 10070 MANCHESTER RD, ST. LOUIS, MO 63122, (314) 965-5100, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

DEALER IDENTIFIED AS FAILED FUEL PUMP RELAY INTEGRATED IN TOTAL INTEGRATED POWER MODULE (TIPM) WHICH IS THE PROBLEM RECALLED IN R09/NHTSA 15V-115 THE 2012/2013 DURANGO AND GRAND CHEROKEE SERIES AND MADE BY SAME MANUFACTURER. THIS CAN CAUSE VEHICLE TO STALL WHILE DRIVING OR HAVE A NON START SITUATION AS POWER IS NOT PROPERLY DELIVERED TO THE FUEL PUMP DUE TO RELAY FAILURE. THIS FAILURE OCCURRED IN THE 2012 TOWN & COUNTRY MODEL WHICH IS NOT COVERED UNDER THE RECALL FOR THE SAME YEAR.

THE ENGINE HAS RANDOMLY SHUT-DOWN WHILE IN-OPERATION. ELECTRICAL COMPONENTS BLACK-OUT FOR A MOMENT WITHOUT SIGNIFICANT EVENT, THEN POWERS BACK ON. CONCERNS FOR SAFETY WHILE OPERATING THE VEHICLE AND ITS ABILITY TO BE CONTROLLED WHILE IN-MOTION.

2012 TOWN AND COUNTRY VAN, MESSAGE CENTER DISPLAYED TO SERVICE BLIND SPOT SYSTEM. SYSTEM BEEPS AND LIGHTS STAY LIT ON MIRRORS. WENT TO DEALER AND WAS SCANNED TO FIND OUT THE PER THE TECH, "MODULE/SENSOR IS BAD NEAR THE BUMPER. IT WAS PRICED OUT AT 1195.00 FOR JUST THE PART. I REALLY NEED THIS SYSTEM TO WORK AS THERE ARE BLIND SPOTS AND NO WAY CAN I AFFORD THESE PARTS. THIS IS A 2012 AND THERE ARE 47,932 MILES ON IT. IS THERE ANY WAY I CAN GET SOME ASSISTANCE REPAIRING/REPLACING THESE PARTS SO IT WILL WORK. DOING SOME RESEARCH I SEE THERE HAVE BEEN SEVERAL PROBLEMS OF THIS NATURE INVOLVING CHRYSLERS. THIS MESSAGE IS DISPLAYED ALL THE TIME THE VEHICLE IS IN MOTION THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE, FROM THE TIME I BOUGHT IT, HAS STALLED WHILE DRIVING IT FOR NO REASON. IT HAS 68K MILES ON IT AND IT'S HAPPENED 7 TIMES. THE DEALERSHIP CAN NOT DUPLICATE THIS PROBLEM BUT AT THIS POINT, IT'S VERY UNSAFE. THE LAST TIME IT OCCURRED I WAS GETTING INTO THE LEFT LANE TO MAKE A LEFT ON A VERY BUSY ROAD AND THE CAR JUST STOPPED. NO POWER STEERING, NOTHING. STALLED. IMAGINE I WAS IN THE MIDDLE OF THIS ROAD WITH NO STEERING AND NO GAS? EXTREMELY UNSAFE. THIS CAR IS A LEMON. DODGE NEEDS TO TAKE THIS CAR OFF THE ROAD. A FAMILY IS GOING TO BE KILLED IN IT. SO UNSAFE!!!! EACH TIME IT'S HAPPENED I'VE BEEN SO LUCKY TO BE ON A SIDE ROAD OR SLOWING DOWN TO STOP OR TURN. THANK GOD IV NOT BEEN ON THE EXPRESSWAY WHILE IT HAPPENED.

TIPM FUEL PUMP RELAY CAUSED MOTOR STALL IN FRONT OF KINDERGARDEN. LUCKILY AT VERY LOW SPEED AND MY WIFE WAS ABLE TO STOP. THE FUEL PUMP RELAY AS PART OF THE TIPM IS CAUSING STARTING PROBLEMS AND COMPLETELY DRAINED BATTERY (FUEL PUMP SOMETIMES DOES NOT TURN OFF AT NIGHTS) AS WELL.

ENGINE WAS RUNNING ROUGH WITH ENGINE LIGHT ON. TOOK TO AUTOZONE TO SEE WHAT WAS THE CODE TO PROBLEM. THEY SAID CYLINDER #2 MISFIRE. TOOK VAN TO GET SERVICED. THEY REPLACED ALL SPARK PLUGS AND CYLINDER # 2 COIL PACK. ALL WORK DONE IN MARCH 2017. TOOK TRIP TO CENTRAL CALIFORNIA AND IN ARIZONA ENGINE LIGHT COMES ON. UPON ARRIVING AT MY DESTINATION, I TOOK VAN TO AUTOZONE TO CHECK CODE. CYLINDER #2 MISFIRE. COME BACK TO SAN ANTONIO AND TAKE TO SHOP TO GET REPAIRED. LIGHT IS OFF AND VAN RUNS GREAT. 2 DAYS LATER ENGINE LIGHT ON! AUTOZONE, CYLINDER #2 MISFIRE. TOOK TO SHOP AND MECHANIC SAID THAT WE WILL HAVE TO DO THIS ALL THE TIME. HE HAS BEEN WORKING ON 3 OTHER TOWN & COUNTRY'S WITH THE SAME PROBLEM BUT THEY HAVE MISFIRES IN CYLINDERS #6, CYL. # 4 OR CYL. #2. WHAT CAN BE DONE????