2000 CHRYSLER TOWN AND COUNTRY Complaints

BRAKES HAVE BEEN SQUEALING SINCE BRAND NEW/ HAD ROTOR AND PADS REPLACED AND BRAKES STILL SQUEAL. *AK

VAN MAKES METAL BENDING NOISE WHEN NOT DRIVING ON SMOOTH SURFACE/ ALREADY HAD TO HAVE THE FLOOR BOARD WELDED TO THE FRAME ON OTHER SIDE OF VEHICLE. *AK

VEHICLE VIBRATED WHEN THE BRAKE WAS APPLIED, DEALER REPLACED THE ROTORS AND CHANGED TIRE PRESSURE, BUT THE PROBLEM WAS STILL THERE. *AK *JB

THERE IS VIBRATION IN STEERING. CONTACTED DEALER WHO COULD NOT FIND A CAUSE. DEALER NOTED THAT THERE COULD BE A PROBLEM WITH THE TIRES. CONSUMER PUT ON NEW TIRES. *AK CONSUMER STATES THAT THE DRIFTING TO THE RIGHT AND THE SHIMMY IN THE STEERING HAS DISAPPEARED EVER SINCE THE TIRES WERE REPLACED. TRANSMISSION COOLER HOSE DEVELOPED A LEAK. 2 NEW TIRES WERE REPLACED DUE TO A VIBRATION IN THE REAR OF THE VEHICLE, AFTER THE TIRES WERE REPLACED, AGAIN THE VIBRATION CEASED, NO SPECIFIC TIRE INFORMATION WAS GIVEN. *SLC

WHILE DRIVING UP A HILL HE HEARD A GRINDING SOUND COMING FROM FRONT OF VEHICLE. DEALER COULD NOT FIND A CAUSE. 3 DAYS LATER WHILE DRIVING DOWN HILL THERE WAS SAME GRINDING SOUND AGAIN. *AK

FIRST FAILURE WAS ON A ROAD AT 20 MPH IN A SCHOOL ZONE ON A RAINY DAY. APPLIED PRESSURE TO THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT THE CAR STOPPING. CAR ADVANCED 3-5 FEET BEFORE I REALIZED MY FOOT WAS ON THE BRAKE PEDAL AND THEY WERE NOT WORKING. I APPLIED PRESSURE TO THE BRAKES AGAIN AND THE CAR CAME TO A COMPLETE STOP. BRAKES APPEARED TO WORK AT THE NEXT COUPLE OF STOPS. PULLED INTO PARKING SPACE AND PARKED CAR. BRAKES APPEARED TO BE WORKING FINE. PULLED OUT OF PARKING SPACE. BRAKES APPEARED TO BE WORKING WHILE BACKING OUT. PROCEEDED TO INTERSECTION AT ABOUT 5 MPH. APPLIED PRESSURE TO BRAKES AND THEY DID NOT WORK. MY VEHICLE PROCEEDED INTO INTERSECTION HITTING A CAR. MY AIRBAGS DEPLOYED. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME. IT HAPPENED ALL TO FAST FOR ME TO HAVE REALIZED THAT MY VEHICLES BRAKES FAILED ME AGAIN AND TO APPLY PRESSURE TO THEM AGAIN. MY CAR WAS TOTALED. I DO NOT KNOW WHAT HAPPENED TO THE OTHER PERSON'S CAR. I CALLED CHRYSLER AND THEY RETRIEVED THE CAR IN LESS THAN 24HRS. (THEY ORIGINALLY TOLD ME 2-3 WEEKS!) CHRYSLER INSPECTED MY CAR AND SENT ME A GENERIC FORM LETTER RELIEVING THEM OF RESPONSIBILTY FROM THIS ACCIDENT. THE LETTER STATED, "PER INSPECTION, THE INFORMATION AT HAND WOULD NOT PERMIT US TO ASSOCIATE THIS ACCIDENT WITH A MANUFACTURING OR ASSEMBLY ERROR." THEY NEVER MENTIONED WHAT THEY CHECKED OR HOW THEY INSPECTED THE VEHICLE. NO WHERE IN THE LETTER WAS ABS BRAKES MENTIONED. *AK

3 YEAR OLD WAS ABLE TO PUT VEHICLE IN REVERSE WITHOUT APPLYING BRAKES WHICH RESULTED IN VEHICLE HITTING A PARKED CAR. PLEASE GIVE ANY FURTHER DETAILS.*AK

INTERMITTENTLY WHILE PULLING OUT GEAR SHIFT WILL MOVE BY ITSELF INTO NEUTRAL OR IN REVERSE. CONSUMER HAS TAKEN VEHICLE TO DEALER 3 TIMES, AND PERFORMED DIAGNOSTIC TEST, BUT NO CODES WERE FOUND. VEHICLE CHECKS OUT NORMAL ,COULD NOT DUPLICATE DEFECT. *AK CONSUMER STATES WHILE VEHICLE IS ON AND AFTER SHIFTING FROM PARK TO DRIVE, THE VEHICLE WILL MOVE INTO NEUTRAL OR REVERSE ON ITS OWN, THIS USUALLY HAPPENS AFTER DRIVING APPROXIMATELY 1000-2000 MILES, ON ONE OCCASION WHILE PULLING OUT OF A PARKING SPACE, CONSUMER PUT VEHICLE IN DRIVE AND VEHICLE BEGAN TO MOVE BACKWARDS INSTEAD OF FORWARDS, DEALER WILL BE INSTALLING A CO-PILOT TO HELP DETERMINE THE CAUSE OF THE PROBLEM. *SLC

VEHICLE WAS TURNED ON WHEN CONSUMER GOT OUT TO TAKE LUGGAGE FROM TRUNK. 3 YEAR OLD CHILD HOPPED IN FRONT SEAT, PUT VEHICLE IN REVERSE AND ALMOST KILLED 6 CHILDREN STANDING BEHIND VEHICLE. MANUFACTURER STATED THERE WAS NO WAY FOR THEM TO ADD A LOCK TO VEHICLE. SAME INCIDENT HAPPENED AGAIN 1 MONTH AGO PRIOR TO THIS INCIDENT.*AK *SLC

WHILE TEN YEAR OLD CHILD WAS GETTING OUT OF VAN SIDE POWER SLIDING DOOR DEPRESSED CLOSE BUTTON AND SLIDING DOOR CLOSED ON CHILD. WITH FORCE CHILD PUSHED DOOR OPEN. *AK *SLC