2013 CHRYSLER TOWN AND COUNTRY Complaints

THE BRAKES FAILED WHILE IN RUSH HOUR TRAFFIC. WHILE AT A LIGHT SEVERAL CARS BACK THE BRAKE PEDAL WENT TO THE FLOOR. AT THE LIGHT I WAS ABLE TO GO TO THE LEFT BUT NO BRAKE. I WAS ABLE TO TURN OFF THE ROAD AND INTO A CONVENIENT STORE PARKING LOT TO STOP. I HAD TO GET A TOW TRUCK TO GET MY VAN AND ME HOME SAFE. IT WASN'T BRAKE SHOES! IT LOOKS LIKE IT WAS THE POWER BRAKE BOOSTER AS IN A RECALL #P14. MY VIN IS NOT IN THIS RECALL BUT SHOULD BE. PLEASE EXTEND THE TOWN & COUNTRY IN THIS OR ANOTHER RECALL. SEVERAL OWNERS HAVE THIS PROBLEM. HELP US PLEASE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

WAS DRIVING ALONG A HIGHWAY AND HEARD A WHINE. IT GOT WORSE AS I GOT CLOSER TO HOME. RPMS SUDDENLY INCREASED GREATLY. TOOK IT TO CHRYSLER DEALER WHERE I PURCHASED THE VEHICLE NEW. AFTER CHECKING IT OVER, IT WAS DETERMINED THAT TRANSMISSION NEEDED REPLACING AT 60500 MILES. 4 MONTHS PAST WARRANTY EXPIRATION. WHEN TALKING WITH SEVERAL MECHANICS AND TRANSMISSION BUSINESSES, HEARD THIS IS COMMON FOR THIS TRANSMISSION (6 SPEED). SAID THE SUPPLIER FOR THE BEARINGS, USED JUNK, AS THIS HAS CAUSED THE PROBLEMS. CHRYSLER MUST BE AWARE OF THIS.

2013 CHRYSLER TOWN AND COUNTRY MINI VAN VIN NO. [XXX] 68,543 MILES FUEL INJECTION RETURNLESS, SEQUENTIAL. CHRYSLER 3.6 ENGINE FUEL PRESSURE CODES THAT I HAVE HAD AND STILL HAVING: P0153,P0153,P0175,P0300,P0302 THE CYLINDER HEAD PROBLEM IN THE CHRYSLER PENTASTAR 3.6L ENGINE AFFECTS THE LEFT BANK CONTAINING CYLINDER NUMBER TWO. SYMPTOMS FIRST APPEAR AS A TICKING SOUND COMING FROM THAT CYLINDER, FOLLOWED BY MISFIRE CONDITIONS, LOSS OF POWER AND POSSIBLE STALLING. THE DESIGN FLAW IS REPORTEDLY FIXED IN MODELS MANUFACTURED FROM 2012 BUT IT IS BELIEVED THAT 7,500 EARLIER VEHICLES MAY BE SUSCEPTIBLE TO LEFT CYLINDER HEAD CRACKS. CHRYSLER HAS EXTENDED THE FIVE YEAR/100,000 MILE WARRANTY TO TEN YEARS OR 150,000 MILES ON THE LEFT CYLINDER HEAD OF VEHICLES PRONE TO THE FAILURE. WARRANTY BULLETIN D-14-12 OF JUNE 10, 2014, IS AVAILABLE FROM DEALERS AND CONTAINS DETAILS OF WHICH VEHICLES ARE COVERED. LEFT CYLINDER HEAD HAS LOTS OF NOISE ... NO NOISE ON RIGHT CYLINDER HEAD ALSO STALLING AND MISFIRE VISITED DEALERSHIP ON 8-24-2018 AND SAID THAT MY VIN NO. DOES NOT APPLY TO MY VAN FOR ABOVE EXTENDED WARRANTY. COST TO REPAIR WILL BE MORE THAN $2000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

THE PCM IS BAD POWER CONTROL MODULE. AND IT HAS HAPPEN ON A LOT OF THE CHRYSLER TOWN AND COUNTRY VANS

OVERNIGHT SITTING IN THE DRIVEWAY THE HEAD REST (ACTIVE HEADREST RESTRAINT) POPPED FORWARD. UPON INSPECTION THE PLASTIC WAS BROKEN AND THE HOOK WAS STILL LATCHED. THE HEAD REST WAS NEVER DEPLOYED BY THE VEHICLE INTENTIONALLY AND THE PLASTIC BROKE CAUSING IT TO FAIL OPEN.

THE PASSENGER SEAT HEAD REST HAD A PLASTIC PIECE THAT BROKE SPONTANEOUSLY INSIDE, AND THE FRONT PART OF THE HEAD REST IS POPPED OUT. I TRIED TO RESET IT USING THE MANUFACTURE'S INSTRUCTIONS, BUT SINCE THE PIECE IS BROKEN, IT WILL NOT GO BACK TOGETHER. THE VEHICLE WAS STATIONARY AND UNOCCUPIED WHEN THIS OCCURRED.

WHEN DRIVING DOWN THE ROAD, JUST STRAIGHT, OR TURNING, THE VAN WILL JUST QUIT. INSTRUMENT PANEL TURNS OFF. IT HAS HAPPENED AT 40 MPH AND 20MPH. ANYWHERE, ANYTIME, ANY SPEED. WE HAVE TO PUT IT IN N AND TURN BACK ON BEFORE WE SLOW DOWN TOO MUCH TO BE REAR ENDED. WE HAVE TAKEN THIS TO THE DEALERSHIP WHERE THEY HAVE NO IDEA. THE CATALYTIC SOMETHING WAS THE ONLY CODE AND WAS REPLACED...ABOUT 1000 REPAIR EVEN THOUGH WE HAVE A LIFETIME WARRANTY. THIS DID NOT WORK. IT QUIT ON ME AGAIN TODAY WHILE DRIVING. IS THERE A RECALL? THIS IS DANGEROUS!!! I PUT TODAY'S DATE AS WHEN IT HAPPENED BECAUSE THAT IS THE LAST DATE IT HAPPENED. I CANNOT RECALL SPECIFIC DATES BEFORE, BUT IT HAS BEEN ABOUT 3 MONTHS OF THIS.

HAVING TRANSMISSION ISSUES. CHECK ENGINE LIGHT CAME ON. CAUSED BY P0740. DEALER ENGINE LIGHT IS ON BECAUSE THE TRANSMISSION NEEDS TO BE REPLACED IN A 5 YEAR OLD VEHICLE.

FUEL PUMP NOT WORKING CORRECTLY, NOT SHUTTING OFF, NOT STARTING, I SEARCH ONLINE AND FOUND THE EXACT SAME PROBLEM. RECALL R09 / NHTSA 15V-115 FOR CHRYSLER, DODGE AND JEEP VEHICLES BUT RECALL IS ONLY FOR DODGE AND JEEP. (NOT CHRYSLERS.)

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE HEADLIGHTS AND INTERIOR LIGHTING FAILED TO ILLUMINATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE LEFT THE ROADWAY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE RIBS, LUNGS, AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED; HOWEVER, THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.