1999 CHRYSLER TOWN AND COUNTRY Complaints

CONSUMER CONTACTED DEALER REGARDING DEFECTS IN VEHICLE. HOWEVER, CONSUMER WAS TOLD BY THE DEALERSHIP THAT VEHICLE WAS NOT INCLUDED IN RECALL O0 V 268 000. HOWEVER, CONSUMER WAS IN FACT INCLUDED IN RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING 10 MPH THERE WAS A LOUD NOISE COMING FROM UNDER THE HOOD AND VEHICLE STARTED TO SLOW DOWN. VEHICLE WAS TOWED TO DEALER, THE TRANSMISSION NEEDS TO BE REPLACED.*JB

CONSUMER STATES THAT THE TRANSAXLE INPUT SPEED SENSOR WAS REPLACED. WHILE DRIVING, THE VEHICLE STALLED, DEALER INFORMED CONSUMER THAT THE COMPUTER WOULD HAVE TO BE REPLACED. *SLC

RIMS WERE CORRODING FROM INSIDE OUT. MECHANIC WAS TOLD THAT THIS CONDITION WAS UNSUAL.*AK

THIS IS A CORRECTED COMPLAINT FROM ODI#759939. WE PURCHESD THE VAN WITH 38,600 MILES. WE BELIEVED WE HAD A 3,000 MILE OR 3 MONTH WARRANTY. THE DRIVER'S SIDE SEAT HEATER SHORTED AND CAUSED THE SEAT TO CATCH FIRE. NOT A SMOLDER, A REAL FIRE WITH FLAME AND SMOKE ETC. MY 4 CHILDREN WERE IN THE VEHICLE. FORTUNATELY MY WIFE WAS STANDING NEAR THE VAN AND WAS ABLE TO PUT THE FIRE OUT WITH SNOW. WE NOTIFIED SCOTT MORRIS AT MORRIS MOTORS AND HE SAID HE WOULD CHECK INTO THE SITUATION. WE HAVE WAITED PATIENTLY AND ONLY CALLED EVERY COUPLE OF WEEKS. HE KEPT TELLING US CHRYSLER WOULD CALL US. NO-ONE EVER CALLED. TODAY SCOTT SAID HE WILL DO NOTHING AND SHOULD HAVE LET THE VAN BURN UP. NO KIDDING, HE SAID THAT. WE CALLED CHRYSLER OURSELVES. THEY TOLD US THEY WOULD DO NOTHING AND NOT TO CALL BACK AND THAT WE COULD NOT SPEAK WITH ANY SUPERVISORS. WHAT IF THE VAN BURNED WITH MY CHILDREN IN THE VEHICLE AND WE COULDN'T PUT THE FIRE OUT? WHAT IF THE VAN BURNS WHILE PARKED IN MY GARAGE AND CAUSES A HUGE CATASTROPHE? WE NEED HELP AND NO-ONE IS WILLING TO HELP US. THEY ARE, IN FACT, RUDE AND SARCASTIC. ALL WE ARE ASKING IS FOR A NEW SEAT THAT IS WORKING PROPERLY AND SAFELY. THAT IS ALL WE WANT. PLEASE HELP. THANK YOU. NLM

CONSUMER RECEIVED RECALL LETTER 99V268000 FOR SEAL ON FUEL RAIL. CONSUMER CONTACTED DEALER ,AND THEY STATED THAT PARTS WERE NOT AVAILABLE. CONSUMER WAS CONCERNED BECAUSE A FIRE COULD START. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

RESTRAINTS COME LOOSE WHEN HIT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

WHEN DISENGAGING SPEED CONTROL BY DEPRESSING BRAKE PEDAL, VEHICLE WOULD IDLE HIGH AND GAIN SPEED. DEALER HAS BEEN NOTIFIED, AND COULD NOT REMEDY PROBLEM. *AK *JB

CRUISE CONTROL DOES NOT WORK. WHEN IT IS ON AND SET IT DOES NOT HOLD SPEED. IF LEFT ON IT WILL UNEXPECTEDLY ACCELERATE AND THEN WILL NOT TURN OFF WITH THE BRAKE. THE ONLY WAY TO TURN IT OFF IT AT THE STEERING SWITCH. IT WAS NOT WORKING ONE NIGHT AND THE VAN ACELLERTAED AS I WAS CHANGING LANES ON ICE. MY REACTION WAS TO BRAKE AND VAN ACELERATED IMMEDIATLEY AFTER I TOOK MY FOOT OFF THE BRAKE. GOOD THING I REMEMBERED QUICKLY TO USE SWITHCH AT STERRING WHEEL FOR THERE WERE OTHER AUTO AROUND. THE CHYSLER SERVICE CENTER THAT I HAVE TAKEN MY VAN TO THREE TIMES HAS NOT BEEN ABLE TO DIAGNOSE THIS PROBLEM YET AND THEREFORE IT IS NOT FIXED. I WILL CONTINUE TO TRY AND GET THE CRUISE CONTROL FIXED . I NEVER USE MY CRUISE CONTROL BECAUSE IT IS SO DANGEROUS. I HOPE NO OTHERS ARE INJURED DISCOVERING THIS PORBLEM.*AK

SLIDING DOOR AND HATCH DOOR SHAKE LOOSELY. AT ONE POINT, DOORS OPENED UP WHILE CONSUMER WAS DRIVING. CONTACTED DEALER AND THE DEALER NOTED THAT THERE WAS A RATTLE AND MADE AN ADJUSTMENT, BUT PROBLEM STILL OCCURS.*AK *TT