2012 CHRYSLER TOWN AND COUNTRY Complaints

TOTAL INTEGRATED POWER MODULE FUEL PUMP RELAY FAILED CAUSING THE FUEL PUMP TO RUN AFTER THE VEHICLE HAD BEEN TURNED OFF.

THE SIDE WARNING SYSTEM (IN MIRRORS) STOPPED WORKING AT ABOUT 41000 MILES. THIS HAS MANY COMPLAINTS AND IS COMMON AT THAT MILEAGE RANGE. THEY CHARGE ABOUT 1500 - 2000 FOR EACH SIDE TO FIX THIS. AT 3 TO 4 THOUSAND DOLLARS I NO LONGER HAVE THIS SAFETY SYSTEM ON MY VAN - I CAN NOT AFFORD TO FIX IT.

BATTERY LIGHT CAME ON, DASH LIGHTS FLASHING, WINDOWS NOT WORKING. THEN EVERYTHING WORKING. ALTERNATOR TESTED AT 14.7 VOLTS OUT OF 15. CRANKING AMPS ON BATTERY DOWN BUT TESTED GOOD. REPLACED BATTERY. SAME ISSUES. HAS NOT STALLED BUT RPM'S DIP. LOSS OF SOME POWER WHEN TRAVELLING UP HILL. NOT SURE WHAT TO DO NEXT.

THE BLIND SPOT SYSTEM WARNING LIGHT REMAINS ON AND CONSTANTLY DINGS. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE HAS POOR VISIBILITY AND THIS SYSTEM IS NECESSARY TO HELP PREVENT ACCIDENTS. THE CONSTANT DINGING IS A DISTRACTION TO THE DRIVER. MANY OTHER OWNERS HAVE COMPLAINED OF THIS PROBLEM AND THE DEALER ADMITTED THAT THEY SEE OTHER VEHICLES WITH THE PROBLEM. THIS TYPE OF VEHICLE IS OFTEN DRIVEN BY MOMS WITH CHILDREN. NOT BEING ABLE TO DETERMINE IF THERE IS ANOTHER VEHICLE IN THE DRIVER'S BLIND SPOT MAY CAUSE SERIOUS ACCIDENTS. THE DEALER REPORTED THAT BOTH THE MODULE AND CONNECTOR HAVE FAILED DUE TO CORROSION. THE REPAIR BILL WAS REPORTED AS $1638.00. THIS PROBLEM IS WIDESPREAD. WHEN CONTACTING CHRYSLER CUSTOMER SERVICE, WAS TOLD THAT THE WARRANTY HAD EXPIRED AND THAT THEY REPAIR WOULD NOT BE COVERED UNDER ANY OTHER CUSTOMER LOYALTY PLAN. I REQUESTED THAT THE REPRESENTATIVE REVIEW MY COMPLAINT WITH THE SUPERVISOR OR MANAGER AND SHE REFUSED TO TAKE MY PROBLEM FURTHER UP IN THE ORGANIZATION. SHE TOLD ME I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY. ELECTRICAL PARTS SHOULD BE DESIGNED SO THAT THEY ARE NOT AFFECTED BY CORROSION. CHRYSLER SHOULD BE REQUIRED TO FIX THE PROBLEM AND ENSURE THAT THE DESIGN IS CHANGED TO PREVENT CORROSION IN THE FUTURE. HEADLAMPS, FOR EXAMPLE, ARE SUBJECTED TO WEATHER AND MOISTURE AND ARE DESIGNED TO OPERATE FOR THE LIFE OF THE VEHICLE. THIS SYSTEM SHOULD HAVE HAD THE SAME DESIGN REQUIREMENTS TO GUARD AGAINST THE AFFECTS OF CORROSION. CHRYSLER SHOULD STAND BEHIND THEIR DESIGNS AND MAKE THE NECESSARY DESIGN CHANGES AND NOT EXPECT THEIR CUSTOMERS TO FOOT A $1600.00 REPAIR BILL.

WHEN DRIVING THE VEHICLE THIS MORNING AT APPROXIMATELY 7 A.M. PERIOD ON MAJOR ROAD IN LAKE ORION MICHIGAN WHEN DRIVING IN APPROXIMATELY 40 MILES PER HOUR. THE CAR SHUT DOWN, TURNED OFF. STEERING WHEEL LOCKED UP. WHILE DAUGHTER WAS IN THE CAR ALSO. HAD TO PULL OFF IN THE MIDDLE OF THE MAJOR ROAD. NO CODES APPEARED ON THE DASH. FULL TANK OF GAS. JUST HAD THE OIL CHANGED THE DAY BEFORE. AT FRIENDLY CHEVROLET IN LAPEER MICHIGAN. ALREADY NOTIFIED THE DEALERSHIP. THEY ADVISED WITH NO CODES NOT SURE IF THEY CAN HELP OUT AT ALL. THEY WERE VERY HELPFUL THOUGH. AND COURTEOUS.

MY VAN ABOUT 2 WEEKS AGO MY TRACKING NUMBERS ARE 10967987 AND 10960136 HOW CAN I FIND OUT IF THERE ARE ANY RESULTS OF MY CLAIM. THANK YOU MY E MAIL IS [email protected].

WHILE DRIVING THE VEHICLE, THE CAR POWER TURNS OFF WHEN HITTING BUMPS IN THE ROAD. THIS OCCURRED OVER A DOZEN TIMES ON A TRIP FROM CHICAGO TO FLORIDA. THIS OCCURRED ON THE HIGHWAY BUT NOT LIMITED TO CITY DRIVING ONCE ARRIVING IN FLORIDA AND DRIVING ON CITY STREETS. ADDITIONALLY, THERE ARE TIMES WHEN THE VEHICLE TAKES MULTIPLE TIMES TO TRY AND START. THIS OCCURRED EVEN AFTER READING OTHER CHRYSLER VEHICLES HAVE THE SAME PROBLEMS AND CHRYSLER RECOMMENDS TAKING THE KEY FOB OFF OF THE KEY CHAIN AND USING ALONE

WHILE DRIVING AT VARIOUS SPEEDS THE VAN WILL SHUT OFF WE WILL LOSE POWER STEERING AND BRAKES YOU LOSE ALL POWER AS IF THE KEY IS OFF,I WILL JIGGLE THE KEY AND IT WILL START BACK UP OR IT WILL POWER UP, YOU SHIFT INTO NUETRAL AND TURN THE KEY AND START BACK UP IT IS INTERMITTENT AND IT COULD HAPPEN WHILE DRIVING SLOW OR DRIVING 70MPH DOWN THE HIGHWAY.

THIS IS AN ADDED CLAIM THEY ALSO FOUND BUS VOLTAGE LOW WIRES HAVE 00KHMS RESISTANE ADD THIS TO MY ORIGINAL CLAIM ON BLIND SPOT MIRRORS.THANK YOU

MY CAR HAS SHUT OFF 4 TIMES WHILE DRIVING IN 4 SEPARATE DATES RANDOMLY. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES. THE TIMES THE CAR HAS SHUT OFF HAS BEEN WHILE DRIVING AT SPEEDS ABOUT 20KM PER HOUR. LUCKILY THERE WAS NO TRAFFIC DURING THESE 4 EVENTS. THE FIRST TWO TIMES THE DEALERSHIP DID NOT KNOW WHAT IT WAS SO THEY SENT US HOME. THE 3RD TIME WE WENT THEY REPLACED THE CRANKSHAFT SENSORS BUT AS WE HAVE BEEN DRIVING IT SEEMS LIKE THE PROBLEM MAY COME BACK AGAIN. TIME WILL TELL IF IT GOT FIXED OR NOT. HOPEFULLY WE ARE NOT INVOLVED IN A TRAFFIC ACCIDENT BY THEN BECAUSE OF THIS ISSUE. THIS ISSUE BEGAN IN JANUARY OF THIS 2017.