2013 CHRYSLER TOWN AND COUNTRY Complaints

KEPT TAKING IT IN PROBABLY FOR ALMOST A YEAR FOR A DIAGNOSTIC CHECK BECAUSE IT FELT LIKE IT HAD A JERKING FEELING IN THE ENGINE. WAS TOLD NO CODES WERE SHOWING UP. THEN EARLIER THIS YEAR, HAD TO HAVE 2 COILS REPLACED ON THE ENGINE. ON JUNE 1 I TOOK IT IN BECAUSE THE ENGINE LIGHT WAS ON, NOW IT NEEDS CAMSHAFT AND OTHER STUFF DONE!

MY VEHICLE WAS IN AN ACCIDENT RECENTLY WHERE THE FRONT END HAD TO BE TOTALLY REPLACED AND THE AIRBAGS DID NOT DEPLOY

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE HESITATED WHILE TRAVELING UPHILL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT A CYLINDER HEAD GASKET FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

THE DRIVER-SIDE ACTIVE HEAD RESTRAINT FIRED WITHOUT PROVOCATION WHILE THE CAR WAS PARKED. IT HIT MY WIFE IN THE HEAD. THE PLASTIC PARTS INSIDE THE HEAD REST ARE BROKEN AND CHALKY, LIKE PLASTIC LEFT TO SIT IN THE SUN TOO LONG. THIS PART IS CLEARLY DEFECTIVE BUT THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT.

YESTERDAY MY 69 YEAR OLD MOTHER GOT INTO THE 2ND ROW CAPTAIN SEAT OF MY VAN. I WAS BUCKLING MY SON INTO THE OTHER CAPTAIN SEAT. ALL OF A SUDDEN SHE SCREAMED. SHE PULLED THE LEVER ON THE SIDE OF THE SEAT THAT ALLOWS YOU TO LEAN THE SEAT BACK AND THE HEADREST SNAPPED FORWARD WITH INCREDIBLE FORCE AND ALMOST KNOCKED HER OUT. I COULDN'T UNDERSTAND WHAT HAPPENED SO I INVESTIGATED.... THE LEVER THAT ALLOWS YOU TO TILT THE SEAT BACK IS ALSO THE SAME LEVER THAT RELEASES THE SEAT FROM THE FLOORBOARD AND SNAPS IT FORWARD SO THAT IT IS FOLDED UP TO GO DOWN INTO THE FLOOR FOR STORAGE. SO, IF YOU PULL THAT LEVER ALL THE WAY UP - THE SEAT SNAPS OUT OF THE FLOOR AND FOLDS UP LIKE A ACCORDION WITH A GREAT AMOUNT OF FORCE. IF YOU GENTLY PULL THAT LEVER UP A LITTLE BIT, BUT NOT ALL THE WAY, IT ALLOWS YOU TO ADJUST THE TILT OF THE SEAT BACK. IN OTHER WORDS, ALLOWS YOU TO RECLINE OR SIT UP MORE. I WAS SHOCKED!!! IF THAT HEADREST SNAPS FORWARD WITH ENOUGH FORCE TO ALMOST KNOCK OUT A FULL GROWN ADULT, WHAT WOULD IT DO TO A CHILD? HOW IS A CHILD SUPPOSED TO KNOW NOT TO PULL THE LEVER UP ALL THE WAY? HOW CAN I PREVENT MY KIDS FROM PULLING THAT LEVER? THERE'S NO WAY TO LOCK IT. THE VEHICLE WAS LOCATED IN THE DRIVEWAY OF MY HOME IN A STATIONARY POSITION. I AM HAPPY TO PROVIDE MORE INFORMATION IF YOU WOULD LIKE TO CONTACT ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON MAY 9TH 2018 WHILE DRIVING THE CAR DOWN A TWO WAY STREET NOT FAR FROM A SCHOOL ZONE IT BASICALLY LOCKED BUT THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS STILL IN MOTION BUT I COULD NOT STEER BECAUSE THE WHEEL WAS LOCKED, I COULD NOT STOP BECAUSE THE BRAKE DID NOT WORK, I ALMOST CRASHED AND DIED. I HAD TO JUMP A CURB TO SLOW THE VEHICLE DOWN AND AVOID ACCIDENTS. I WAS THEN ABLE TO TURN OFF THE VEHICLE. THIS IS EXTREMELY DANGEROUS AND SOUNDS LIKE DEFECTIVE PARTS IN THE VEHICLE THAT NEED TO BE REPORTED AS A RECALL TO THE MANUFACTURER. THE PUBLIC NEEDS TO KNOW AS MANY LIVES ON THE ROAD ARE AT RISK AND WE WANT ANSWERS AND THE PROBLEM RESOLVED BY THE MANUFACTURER.

AIR BAG LIGHT COMES ON RANDOMLY. EVEN AFTER SERVICE, AIR BAG LIGHT REMAINS UNPEDICTABLE. THIS IS A SERIOUS SAFETY ISSUE THAT HAS BEEN REPORTED BY MANY OWNERS WHICH CHRYSLER NEEDS TO RESOLVE ASAP.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS OVER ROUGH TERRAIN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY FAILED AND THE IGNITION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 110,000.

WHILE ACCELERATING CAR SHAKES AND DOES NOT ACCELERATE PROPERLY. ENGINE LIGHT FLASHES AND DINGS AND THEN STAYS ON. MECHANIC SAYS #2 CYLINDER HEAD FAILURE. CHRYSLER NOT INCLUDING OUR PARTICULAR VEHICLE IN THE EXTENDED WARRANTY FOR THE EXACT SAME PROBLEM (I.E. #2 CYLINDER HEAD FAILURE). THIS TYPICALLY OCCURRED WHEN ATTEMPTING TO ACCELERATE FROM A STOP BUT WOULD HAPPEN DURING HIGHWAY DRIVING AS WELL

PASSENGER SLIDING DOOR OPENS BY ITSELF. FINALLY HAD TO LOCK TO KEEP DOOR SHUT. VEHICLE WAS STOPPED.