2002 CHRYSLER TOWN AND COUNTRY Complaints

WHILE DRIVING OUR BACK WINDOW JUST EXPLODED. IT'S A 2002 CHRYSLER TOWN AND COUNTRY EX TOURING EDITION. WE IMMEDIATELY STOPPED THE VEHICLE AND THERE WAS NO EVIDENCE OF ANYTHING HITTING THE WINDOW AND THE WINDOW WAS BOWED OUT. WE DID FILE A POLICE REPORT WITH THE COLUMBUS POLICE DEPARTMENT.WE CALLED RICART CHRYSLER, WHERE WE PURCHASED THE VEHICLE, AND WAS TOLD THE WARRANTY ONLY COVERS 12 MONTHS AND WAS TOLD IT WAS PROBABLY HEAT BUILD UP (IT WAS 57 DEGREES THAT DAY) OR A STRESS FRACTURE. WHICH I WOULD ASSUME TO BE A DEFECT AS WE DID NOTHING TO CAUSE THE WINDOW TO EXPLODE.*AK

I JUST STARTED HAVING THIS STEERING PROBLEM/SHUDDERING AND I DID SOME RESEARCH AND FOUND THE FOLLOWING: 5- 'TECHNICAL SERVICE BULLETINS' ON THIS WEBSITE. IF THIS HAS BEEN A PROBLEM SINCE DEC 2001, WHY WAS I NOT NOTIFIED BY AUG 2003 TO HAVE THE ISSUE FIXED (WHILE I WAS STILL WITHIN MY 36,000 MILE WARRANTY). WHEN I CALLED THE DEALER, THEY SAID I WOULD HAVE TO PAY FOR SERVICE/FIX. MY QUESTION IS THE FOLLOWING: WHY SHOULD I HAVE TO PAY FOR A HOSE THAT IS TOO SHORT/LONG WHEN IT WAS MANUFACTURED THIS WAY. THE BULLETINS ALL REFLECT THE 'STEERING SHUDDER.THANK YOU FOR A RESPONSE. SANDRA. *NM

VEHICLE WOULD SPUTTER THEN STALL WHILE DRIVING AT HIGHWAY SPEEDS. *PH THREE ATTEMPTS WERE MADE TO RESOLVE THE PROBLEM WITH NO SUCCESS. *JB

ENIGINE NOISE - HIGH PITCHED SQUEALING. DEALER HAS REPLACED THE BELTS, BELT TENSIONER, AIR CONDITIONER PUMP, ALTERNATOR, POWER STEERING PUMP, BUT THE PROBLEM CONTINUES. THIS HAS BEEN GOING ON FOR OVER A YEAR!

I HAVE A 2002 CHRYSLER TOWN & COUNTRY MINI-VAN. IT SEEMS TO BE HAVING A PROBLEM WITH THE AIR-BAG SENSOR LIGHT TURNING ON AND OFF INTERMITANTLY. IT IS MY UNDERSTANDING THAT THEIR IS A RECALL ON MANY 1996-98 MODELS WITH THIS SAME PROBLEM. MY VAN IS BARELY OUT OF WARRANTY AND CHRYSLER CLAIMS THAT MY CASE IS UNRELATED TO THEIR RECALL CAMPAIGN. I FIND IT VERY COINCIDENTAL THAT MY VAN IS EXPERIANCING THE SAME PROBLEM WITH THE CLOCK SPRING. CAN YOU ADVISE?*AK

2002 CHRYSLER TOWN & COUNTRY MINI-VAN: OVER A 2 YEAR PERIOD, POWER STEERING FLUID WAS LEAKING THREE TIMES. ONE SEPARATE TIME THE POWER STEERING TOTALLY WENT OUT WHILE DRIVING. THE LAST TIME I WAS TOLD THAT A HOSE WAS TOO SMALL AND THAT THERE HAD BEEN A RECALL NOTICE. HOWEVER,I NEVER RECEIVED ONE AND THERE IS NONE LISTED FOR THIS PROBLEM ON YOUR WEB SITE.*AK

WHILE DRIVING AT 35 MPH CONSUMER'S SON HEARD A LOUD POPPING SOUND COMING FROM THE STEERING COLUMN. MOMENTS LATER, THE DRIVER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A GUARD RAIL ON THE DRIVER'S SIDE. THE SEAT BELTS WERE WORN, AND THE AIR BAGS DID NOT DEPLOY HOWEVER, THERE WERE NO INJURIES . BEFORE THE COLLISION THE CONSUMER HEARD TICKING SOUND COMING FROM THE STEERING COLUMN. ALSO, THERE WAS A TSB CONCERNING THIS PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER ONCE BEFORE THE COLLISION AND ONCE AFTER THE COLLISION. VEHICLE WAS REPAIRED BY THE DEALER, BUT THE PROBLEM STILL PERSISTED. *AK *MR IN JUNE 2003 THE CONSUMER HAD A PROBLEM WITH A MAJOR DRAW ON THE ENGINE WITH THE HEAT OR A/C RUNNING. THE CONSUMER WAS TOLD THAT THE COMPRESSOR WAS REPLACED SO THE A/C AND THE HEATER WOULD WORK PROPERLY. THE CONSUMER HAD EXPLAINED TO THE SERVICE DEALER THAT THERE WAS A PROBLEM WITH THE STEERING AND THE MECHANIC SUGGESTED THAT THIS WASN'T A DANGEROUS PROBLEM. (FOLLOWING THIS SERVICE VISIT, THE CONSUMER'S SON EXPERIENCED THE ABOVE ACCIDENT) THE CONSUMER HAD ALSO FOUND THAT THE WARRANTY WORK FOR THE STEERING HADN'T BEEN COMPLETED. RECALL#10010414 *SC

I WOULD LIKE TO SEE DIAMLER CHRYSLER RECALL THE GEN3 SAFETY BELTS INSTALLED IN THEIR VEHICLES. I CURRENTLY DRIVE A 2002 TOWN AND COUNTRY VAN WITH THESE BELTS SECURING MY 2 CHILDREN. *AK

TURN SIGNALS MALFUNCTIONED. WHEN TURNING ON LEFT TURN SIGNAL, RIGHT TURN SIGNAL WOULD COME ON INSTEAD. TOOK VEHICLE TO DEALERSHIP AND WEREN'T ABLE TO FIND THE PROBLEM. *LA *MR

WHILE DRIVING AT 50 MPH VEHICLE SUDDENLY PULLED TO THE LEFT. THIS CAUSED THE DRIVER TO LOSE CONTROL AND HIT A GUARD RAIL BEFORE COMING TO A STOP. *AK