2012 CHRYSLER TOWN AND COUNTRY Complaints

TAKATA RECALL- WHILE DRIVING THIS AFTERNOON MY CHILDREN CALLED, FROM THE SECOND AND THIRD ROW SEATS, THAT THE SEAT BELTS HAD RIPPED. UPON STOPPING I WENT TO INSPECT THE SEAT BELTS AND SAW THAT TWO OF THE SEAT BELTS HAD TEARS AND ONE WAS COMPLETELY SEVERED.

MY BLIND SPOT MIRROR INDICATES THAT IT NEEDS TO BE SERVICED. I TOOK IT TO A DEALE RAND THEY REPLACED THE ONE MONITOR. ANOTHER INDICATION CAME UP,WHICH THEY SAID IT WAS BECAUSE OF CORROSION.THE RIGHT REAR INDICATOR NEEDED TO BE REPLACED.I HAVE AN EXTENDED WARRANTY THEY REFUSED TO EXCEPT RESPONSIBILITY AND WOULD NOT PAY FOR THE REPAIRS BECAUSE OF THE CORROSION.THE CAST WOULD BE AROUND $11,000 DOLLARS I BELIEVE THAT IT IS CHRYSLER PROBLEM BECAUSE OF THE LOCATION THANK YOU WHAT ELSE CAN I DO. PS I AM A 81 YEAR OLD MAN AND THIS IS A SAFETY PROBLEM FOR ME.

TOOK CAR BACK TO DEALER AND WAS TOLD THE TIPM WAS MALFUNCTIONING AND WASN'T COVERED UNDER WARRANTY. CAR IS HARD TO START AND SOMETIMES SHUTS OFF WHILE DRIVING.

THE TIPM WAS REPLACED BY THE DEALER AFTER THE ENGINE STALLED (WHILE STATIONARY) AND/OR WOULD NOT SHUT OFF. OTHER ELECTRICAL PROBLEMS OCCURRED WHEN BOTH SLIDING SIDE DOORS WOULD NOT OPEN OR CLOSE FOR A WEEK AND THEN THEY WOULD WORK PERFECTLY, THEN NOT WORK.

I HAD A 2005 TOWN AND COUNTRY BUT HAD TO PURCHASE ANOTHER CAR BECAUSE SOMEONE HIT MY CAR AND TOTALED IT. I PURCHASED THE SUBJECT VEHICLE IN LATE 2012. I HAD TO REPLACE THE TRANSMISSION IN 2015 AND NOT QUITE 2 YEARS LATER, THE NEW REBUILT TRANSMISSION IS SLIPPING. THE TRANSMISSION WAS REPLACED BY A CHRYSLER DEALERSHIP. I WAS ON MY WAY TO PICK UP MY SON. AS I INCREASED SPEED THE ENGINE STARTED MAKING A LOUD WHISTLING NOISE (KIND OF). THE RPM INDICATOR WAS GOING BACK AND FORTH. GOING 25 MPH IT WAS ALMOST AT THREE. IT TOOK A VERY HARD EFFORT TO GET THE CAR TO GO 40 MPH.

THE BLIND SPOT DETECTION SYSTEM HAS FAILED. SENSORS IN THE REAR BUMPER HAVE FAILED CAUSING THE SYSTEM TO BE INOPERABLE. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS WITH THE NHTSA FOR THIS VEHICLE FILED UNDER ELECTRICAL, UNKNOWN AND OTHER. THIS SAFETY FEATURE FAILED AT JUST OVER 50K MILES ON THIS VEHICLE. THIS FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION IN LIGHT TRAFFIC ON A CITY STREET. THE SERVICE BLIND SPOT SYSTEM MESSAGE DISPLAYED ON THE DASH WHERE THE SPEED OF THE VEHICLE IS NORMALLY DISPLAYED AND YELLOW WARNING LIGHTS APPEARED IN EACH REAR VIEW MIRROR. PRICED THE PARTS AT APPROX. $900.00 PER SENSOR UNINSTALLED. THE SYSTEM HAS BEEN SHUT OFF AT THIS TIME. THIS IS A NECESSARY SAFETY FEATURE FOR THIS LARGE FAMILY VEHICLE WITH NUMEROUS BLIND SPOTS. NUMEROUS COMPLAINTS RELATED TO THESE FAILING SENSORS (WITH THE NHTSA AND OTHER CONSUMER SITES) INDICATE THE PART IS INFERIOR AND/OR HAS BEEN INSTALLED BY THE MANUFACTURER IN AN AREA (EXPOSED UNDERSIDE OF REAR BUMPER FASCIA) WHERE IT IS MOST SUSCEPTIBLE TO WATER AND OTHER CORROSIVE ELEMENTS.

WE RECENTLY PURCHASED OUR SECOND TOWN AND COUNTRY AFTER HAVING REALLY LIKING OUR FIRST VAN. WE REALLY LIKED THE IDEA OF HAVING THE BLIND SPOT DETECTION SYSTEM. A YEAR OR SO INTO OWNING THE VAN WE STARTED GETTING A WARNING ABOUT THE BLIND SPOT SYSTEM NOT BEING AVAILABLE AND SAID THAT IT NEEDED SERVICE. IT STARTED HAPPENING WHEN THE SNOW STARTED FLYING HERE IN MICHIGAN. NOW AS SOON AS YOU START THE VEHICLE IT STATES IT IS NOT AVAILABLE AND LEAVES THE TRIANGLES LIT IN THE MIRRORS WITH AN OCCASIONAL BEEPING SOUND. FROM OTHER POSTS AND RESEARCH I HAVE READ THIS SEEMS TO BE A COMMON ISSUE WITH WATER GETTING INTO THESE SENSORS AND SHORTING THEM OUT. WHY THESE SENSORS WEREN'T MADE MORE WEATHER PROOF IS BEYOND ME. SINCE THIS IS AN ADD ON TO MAKE DRIVING SAFER I THINK CHRYSLER SHOULD STEP UP, BE HELD ACCOUNTABLE AND RECALL THESE VERY EXPENSIVE SAFETY MODULES. TO HAVE JUST ONE OF THE TWO SENSORS REPLACED BY A DEALER IS $1200. *TR

THE AIR BAG LIGHT STAYS ON ALL THE TIME WHEN BEING DRIVEN. THE CHRYSLER PARTS PERSON SAYS THE PROBLEM IS A DEFECTIVE CLOCK-SPRING WHICH RENDERS THE AIR BAG INOPERABLE. WITH A FORMER TOWN & COUNTRY I OWNED THEY REPLACED THE CLOCK-SPRING AS A SAFETY RECALL EVEN AFTER 80K MI. NOW THOUGH THEY TELL ME THE DEFECTIVE CLOCK- SPRING IS NOT THEIR PROBLEM BUT MINE EVEN THOUGH THE AIR BAG WILL NOT FUNCTION BECAUSE OF IT. THE CAR CURRENTLY HAS 60K MI. ON IT BUT THE PROBLEM BEGAN WAY BEFORE THIS.

DEAR ALL, I WENT TO MIAMI LAKES AUTO MALL TO CLAIM FOR THE RECALL ON MY CAR AND THEY DENIED TO REPLACE IT. MY WIFE IS DRIVING THE CAR AND I AFRAID THAT SHE CAN BE IN DANGER BECAUSE THIS PROBLEM. I REALLY APPRECIATE TO HELP ME TO SOLVE THIS PROBLEM. THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. MY CAR IS RECOVERY THEFT WITH NO CRASH. *TR

RELATED TO RECALL # P25. PREVIOUSLY THE REAR WINDOW SWITCH WAS REPLACED AS PART OF P25. EXPERIENCING VERY SIMILAR ISSUE WITH DRIVER SIDE WINDOW CONTROL SWITCH AFTER A RAINY DAY WHERE A SMALL AMOUNT OF RAIN CAME INSIDE FROM GOING THROUGH DRIVETHROUGHS ETC. AFTER THAT AND SINCE, WINDOWS OPEN AND CLOSE RANDOMLY DURING DRIVING CAUSING A DISTRACTION AND ALLOWING SNOW/RAIN INSIDE. OFTEN THE WINDOWS JUST GET STUCK. AFFECTS 2 FRONT, 2 PASSENGER WINDOWS AND 2 SIDE MIRRORS. FROM INSPECTION IT APPEARS THAT CIRCUIT IS SHORTING AROUND CORROSION AND HAD SIGNIFICANT DISCOLORING OF BOARD, POSSIBLY GROUND LAYER. UPON REMOVING BOARD THAT IS IN CONTROL SWITCH HOUSING FOUND MOISTURE GETS TRAPPED ON BOARD BETWEEN RUBBER COVER AND CAUSES CORROSION AND FAILURE. COULD EVENTUALLY CAUSE MOTOR BURNOUT AND FIRE I SUPPOSE JUST LIKE REAR ONE. CAUSED WINDOW TO ROLL DOWN AND GET STUCK DURING SNOW STORM RECENTLY. NOW CAN'T GET THEM DOWN AT ALL. CONTACTED CHRYSLER AND TOLD ME TO BRING IN TO DEALER. DID SO AND THEY REFUSED TO COVER UNDER EXISTING WARRANTY. THEN DEALER CALLED CHRYSLER AND ESCALATED IT TO MORE SENIOR CUSTOMER SUPPORT. TOLD ME IF I HAD "GIVEN PATRONAGE TO THE CHRYSLER DEALERSHIP MORE OFTEN THEN THEY PROBABLY WOULD JUST COVER IT" BUT THAT SINCE I "WAS NOT A REGULAR CUSTOMER" THEY WOULD NOT HELP ME. *TR