2004 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH AFTER FILLING THE TANK WITH FUEL, THE VEHICLE STALLED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY THREE MINUTES. AFTERWARDS, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED RIGHT AFTER FILLING THE VEHICLE WITH FUEL APPROXIMATELY NINE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED ON THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR A FUELING ISSUE WITH THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

AFTER FILLING UP WITH FUEL, THE CAR WAS STARTED, AND DRIVEN OUT OF THE GAS STATION, BUT LESS THAN 50 FEET OUT ONTO THE ROAD, THE CAR LOST POWER THEN REGAINED POWER THEN LOST IT CYCLING RAPIDLY THROUGH THIS WHERE RPM WOULD COME UP TO IDLE SPEED THAN DROP TO NEAR ZERO UP AND DOWN. NO ABILITY TO MOVE OUT OF TRAFFIC, ETC., EVENTUALLY COMPLETELY STALLED. THE CAR STARTED HARD, BUT RESTARTED AND I COULD DRIVE OUT OF HARMS WAY. THE CAR DROVE FOR ABOUT 2 BLOCKS AND ACTED UP AGAIN FOR A FEW MOMENTS AND THEN PERFORMED FINE. THIS PROBLEM ALSO OCCURRED FOR ANOTHER DRIVER IN THE FAMILY ABOUT 2 WEEKS (4 FUEL FILLS) EARLIER.

OUR 2004 HAS BEEN STALLING SINCE BEFORE FEBRUARY, 2014, BEFORE 91077 MILES. 2/14 WAS WHEN I STARTED KEEPING RECORDS OF PROBLEM. WHETHER I WAITED OR NOT, WITH ENGINE RUNNING BEFORE LEAVING THE STATION, THE VAN WOULD STALL AFTER IDLING WHILE WAITING FOR TRAFFIC TO CLEAR, AND I PULLED OUT INTO TRAFFIC ON A STATE HIGHWAY. IT RESTARTS RIGHT AWAY. I FUEL UP CLOSE TO INTERSTATE AND AT TIMES IT EITHER STALLS OR HESITATES ON ENTRANCE RAMP. IN AN ARTICLE FROM CBS MAY 2014 THE NHTSA QUESTIONED CHRYSLER ABOUT 150,000 VANS, AND 160,000 DODGE CHARGER AND MAGNUMS WITH THIS PROBLEM. IN A LETTER TO NHTSA ON 8-9-2013 CHRYSLER STATED: "DATA SHOWS THAT STALL AFTER REFUEL INCIDENTS PRESENT A LOW RISK OF ACCIDENT OR INJURY. THE MAJORITY OF STALL AFTER REFUEL INCIDENTS OCCUR AT LOW SPEEDS OR WHEN THE VEHICLE IS STOPPED". THAT IS NOT TRUE. WHEN I PULL INTO TRAFFIC AND VAN STALLS OR HESITATES, I HAVE NOT APPLIED MY BRAKE, THE VAN STOPS WITH NO WARNING TO VEHICLE BEHIND. I'VE SEEN WHAT DAMAGE CRASHES EVEN AT 35 MPH CAN DO. WHEN IT HAPPENS ON ENTRANCE RAMP TO INTERSTATE AND THE VAN STALLS AS I AM ACCELERATING WITH VEHICLES FOLLOWING, THERE IS NO WARNING TO VEHICLES BEHIND ME WHEN THEY ARE EXPECTING AN INCREASE IN SPEED AND I COME TO A ROLL AND AM FIGHTING THE STEERING WHEEL WITH NO POWER STEERING TO PULL TO SIDE TO GET OUT OF TRAFFIC'S WAY TILL I CAN SHIFT TO NEUTRAL AND RESTART ENGINE. WE HAVE 77 PRINTED ARTICLES IN HAND, OUT OF COUNTLESS NUMBERS FROM THE INTERNET, ABOUT THIS PROBLEM, WITH NO RESOLVE. WE WILL GLADLY SEND YOU THESE, BUT YOU CAN SEE THEM FROM THE NET ALSO .WHAT FINALLY BROUGHT THIS TO A HEAD IS MY WIFE ALMOST GOT REAR-ENDED ENTERING THE INTERSTATE. I HAVE JUST FOUND OUT WHAT THE CAUSE IS AFTER YEARS OF CHRYSLER DEALERS AND LOCAL GARAGES TRYING TO REPAIR THIS, WITH NO LUCK, LOOKING FOR A FIX BEFORE A CRASH HAPPENS.

AFTER REFUELING THE VAN THE ENGINE STARTS EASILY, I THEN PULL OUT INTO TRAFFIC AND THEN THE ENGINE STALLS OUT IN TRAFFIC. THIS ONLY HAPPENS AFTER FILLING THE TANK FULL. USUALLY WILL RESTART AFTER THE STARTER CRANKS A BIT. THEN THE VAN RUNS FINE UNTIL I REFILL THE GAS TANK AGAIN. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I PURCHASED THE VEHICLE USED THREE YEARS AGO. YOUR FORM ONLY HAS ROOM FOR ONE OCCASION TO REPORT.

IN 2005 A 2004 CHRYSLER T & C PLATINUM SERIES VAN WAS PURCHASED. IN THE SPRING, WE TRAVELED ACROSS COUNTRY ON A FAMILY VACATION PUTTING OVER 9,000 MILES ON IT AND NEVER EXPERIENCED A PROBLEM WITH IT. SHORTLY AFTER RETURNING HOME, (NY) I HAD MY FIRST FRIGHTENING EXPERIENCE WHILE TRYING TO ENTER A STATE HIGHWAY WHERE VEHICLES WERE GOING 70 M.P.H. I HAD JUST REFUELED AND MERGED ONTO THE HIGHWAY WHEN THE CAR STALLED AND I ROLLED TO SIDE OF THE HIGHWAY.( NO POWER STEERING, NO BRAKES) I TRIED TO RESTART IT SEVERAL TIMES BEFORE IT WOULD "CATCH." SINCE THAT FIRST EPISODE OCCURRED, IT HAS BEEN REPETITIVE TO THIS DATE. 11/11/15 I REPEATEDLY TOOK IT TO MY CHRYSLER DEALER (WHO, BY THE WAY HAS BEEN RATED NO. 1 IN THE COUNTRY) WITH THE SAME COMPLAINT. THE FUEL LINE WAS "FLUSHED" SEVERAL TIMES AND WAS FRUITLESS IN ANY RESOLVE OF THE PROBLEM. IT HAS OCCURRED WHEN IN A TRAFFIC CIRCLE, TRAVELING IN TRAFFIC, AND JUST TRYING TO ENTER THE ROAD AFTER STOPPING FOR A STOP SIGN. ALWAYS ONLY AFTER REFUELING.TODAY, IT IS AT THE DEALERSHIP FOR YET AGAIN ANOTHER TRY AT FIXING THE PROBLEM ALONG WITH A FUEL PUMP REPLACEMENT. WHILE I UNDERSTAND THIS INVESTIGATION HAS BEEN "CLOSED", I CAN'T UNDERSTAND WHY YOU WOULD WAIT FOR SOMETHING CATASTROPHIC TO HAPPEN BEFORE TAKING ANY ACTION ON THIS COMPLAINT BY SO MANY PEOPLE. AFTER NOT HAVING RESOLVE WITH THE DEALER, I CALLED CHRYSLER AND IT WAS SUGGESTED THAT I HAVE THE SERVICEMAN COME ALONG WITH ME WHEN I REFUEL TO DUPLICATE THE PROBLEM OR HAVE THE SERVICE MANAGER CALL THEIR ENGINEERING DEPT. CHRYSLER SHOULD BE MADE TO MAKE THIS RIGHT FOR ALL PARTIES AFFECTED BY THIS POTENTIALLY DANGEROUS PROBLEM.

RIGHT AFTER VEHICLE PASSED THE 100,000 MILE MARK AROUND AUGUST OF 2013 THE VAN WOULD START TO CHUG AND STALL AS SOON AS YOU FILLED UP THE GAS TANK. FIRST TIME THIS HAPPENED WAS ATTEMPTING TO MERGE INTO TRAFFIC AND WAS ALMOST HIT SINCE LOST STEERING AND COULD NOT CONTROL THE VEHICLE. HAD WIFE AND 3 KIDS IN THE VAN. ISSUE STILL HAPPENING ON EVERY FILL UP. USUALLY ONCE YOU RESTART THE VEHICLE IT DRIVES NORMAL. RESEARCHED AND FOUND THAT THIS STALLING ISSUE IS VERY COMMON WITH THE 2004 TOWN & COUNTRY. APPARENTLY THE ISSUE STEMS FROM THE FILTER ON TOP OF THE GAS TANK WHICH CHRYSLER IS AWARE OF, BUT NO RECALL. HAVE TRIED TO NOT FILL COMPLETELY UP WHICH SOMETIMES HELPS, BUT STALLING CAN STILL HAPPEN. MANY SIMILAR COMPLAINTS OF THIS ISSUE WITH POTENTIAL ACCIDENTS SO A LITTLE SURPRISED THIS HAS NOT BEEN ADDRESSED BY CHRYSLER. GUESS IT'S A NUMBERS GAME AND A CERTAIN NUMBER OF PEOPLE HAVE TO GET KILLED AND LAWSUITS PILE UP BEFORE IT BECOMES ECONOMICAL TO GET REVIEWED AND ADDRESSED.

AFTER FILLING FUEL TANK UP, I DROVE OUT OF STATION AND VAN STALLED AND QUIT RUNNING. I STARTED IT UP AGAIN, DROVE ABOUT 100 FEET AND IT STALLED AGAIN. THIS HAS HAPPENED 4 TIMES AFTER FILLING UP WITH GAS.VERY DANGEROUS PULLING INTO TRAFFIC OUT OF GAS STATION!

ENGINE STALLED AFTER REFUELING. THIS CAUSED MY WIFE TO PANIC WITH 4 KIDS IN THE VAN, AND IT WAS DIFFICULT TO RESTART ON A BUSY ROAD DURING RUSH HOUR. *TR

AFTER GAS FILL UP VAN SHUTS OFF NO WARNING STEERING LOCKS, THANK GOD I NEVER HAD A ACCIDENT THIS IS A VERY SERIOUS PROBLEM. I NOTICED ALOT OF OTHER COMPLAINTS CHRYSLER SHOULD RECALL THIS PROBLEM. I KNOW THEY KNOW ABOUT IT SO FIX IT . WOULD THEY WANT TO DRIVE THIS VEHICLE WITH A VERY SERIOUS PROBLEM WHO KNOWS MAYBE THERE HAS BEEN ALOT OF ACCIDENTS FROM THIS. HOW MANY CLAIMS HAVE THERE BEEN FOR ACCIDENTS. WE BOUGHT THIS USED AND IT HAPPENS EVERYTIME YOU FILL UP. MAYBE THAT'S WHY THEY GOT RID OF IT. *TR

THE IGNITION SWITCH ON MY 2004 CHRYSLER TOWN & COUNTRY MINIVAN HAS FAILED FOUR TIMES. IT HAS BEEN REPLACED EACH TIME.