2011 CHRYSLER TOWN AND COUNTRY Complaints

The contact owns a 2011 Chrysler Town and Country. The contact stated that while merging at an undisclosed speed, he attempted to slow the vehicle by applying the brake pedal, which failed to slow the vehicle rapidly enough to avoid a collision. As a result, the contact collided with the vehicle in front of him. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. No injuries were reported. The vehicle was not taken to the dealer or an independent mechanic. The manufacturer was notified, but a case was not opened; the contact stated that he informed the manufacturer of intermittent brake failure as he had experienced similar events on undisclosed dates. The failure mileage was 52,000.

The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van

During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.

The fuel pump is sporadically not getting power. This has left me stranded multiple times. I’m worried that this could happen while driving on the interstate and causing an accident.

Driving 70mph on the interstate when the engine just shuts down ( sudden engine failure ) it is only by the grace of God that it didn't result in a pile-up and injury/loss of life. One of the most fearful experiences that I have ever had happened to me. This is the 2nd instance of sudden engine failure in the past month. On each occasion, I have had the vehicle towed and the mechanics are unable to find the root cause of the problem. I now fear injury/loss of life to myself and or others. I tried calling Chrysler to no avail and i have sent a certified letter to the Chrysler CEO , hristine Feuell with no response so far. The contact stated that they paid to have their vehicle looked at by the dealer. There were unsuccessful in duplicating the issue or finding the cause or a cure. The contact was told to trade in the vehicle. The contact stated after 10 breakdowns and 7 vehicle tows this week someone finally figured out the problem being a DEFECTIVE TIPM module.

After most of the major electrical components were replaced a new battery, alternator and computer. Ran for a week then just died for no reason had to be jump started just to get it moving. Also the lane blind spot detectors are in a very bad place and are subject to weather and broke.

Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.

The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.

The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with several unknown warning lights illuminated. The vehicle had to be jump started to resume normal driving operation. The contact had taken the vehicle to the dealer on multiple occasions where the computer, two alternators, and two batteries were replaced; however, the failure recurred. The vehicle was then taken to an independent mechanic where the repairs were performed; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 167,000.

The vehicle will crank but not start. This happened intermittently at first but is now a consistent issue. Through research I discovered that this is a common TIPM issue on this year Chrysler/Jeep/Dodge vehicles. A recall was placed for Jeep and Dodge however there has been no recall on Chrysler models with the same issue. This issue can cause the vehicle to not start as well as stall while driving which could potentially cause an accident. This recall needs to be in effect for Chrysler model vehicles with the sand issue as the Jeep and Dodge models