2012 CHRYSLER TOWN AND COUNTRY Complaints

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle was shifting hard between gears and the vehicle suddenly lost motive power. The check engine warning light was illuminated. The vehicle was towed to a local dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 184,000.

Driver's seat active headrest deployed while vehicle was in motion with cruise control set at 35 MPH. Loud bang accompanied by the headrest hitting the driver in the back of the head causing the driver to jerk the steering wheel.

The contact owns a 2012 Chrysler Town and Country. The contact stated that while the vehicle was parked unattended, he detected smoke from the vehicle, which caught fire in the rear electrical compartment. The fire department extinguished the fire. There were no reported injuries, air bag deployment or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was unknown. The VIN was not available.

I have a 2012 Chrysler Town and Country van. In 2021 I had brake calipers replaced on the rear end because they were leaking brake fluid. Again this year same problem. What is going on with brake systems on todays cars? I do not think this is normal wear. How often are consumers dealing with brake problems? Are manufacturers using poorly made parts? I think this needs to be investigated.

Last year, when I purchased this used minivan, it stalled at highway speed 2 hours after purchase on my way home. This random stalling at highway speed continued for at least six months. Then, it began having problems starting. The dealer said I needed a new computer, which I spent nearly $1,000 to get. The stalling at speed continued. It is now getting worse again and seems related to the vertical movement of the key fob in the ignition. Here's what I don't understand: You issued a recall for, what, the 2008-2010 version of this minivan, yet I can also find comments on here and elsewhere online that the problem is still happening. I drive with my grandkids in this minivan. How many people will have to die before another recall is issued? Chrysler did not fix the problem at the manufacturing stage. Please be a government and protect us. Please force them to fix it in a recall. BTW, you leave space for only a single date and speed. It happens all the time at any speed, including startup. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle failed to start intermittently. The contact stated that the battery was replaced; however, the failure persisted. The contact stated while driving 40 MPH, the vehicle started jerking while the transmission was shifting between gears. The contact stated that the failure had been recurring while driving. There was no warning light illuminated. Additionally, the contact stated that there was a burning odor coming from the vents while driving in hot weather. The check engine warning light was illuminated. Several unknown dealers were notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 189,000.

While taking turns or going over bumps/ potholes the vehicle will turn off and need to be restarted. All systems shut down including power steering, dash, and engine. The driver and occupants are put in life threatening danger due to the total shutdown of the vehicle and all of its accessories. The vehicle has not been taken to a dealer or service center but instead a independent auto mechanic. Through their research they found there was similar recalls on Mopar vehicles on earlier year models. The vehicle has NOT been inspected by manufacturer, police, insurance representatives or others. There were NO warning lamps, messages or other symptoms of the problem prior to the failure.

The contact owns a 2012 Chrysler Town and Country. The contact stated that the vehicle was consistently unable to be started. The vehicle was jumpstarted and operated as needed. There were no warning lights illuminated before the failure occurred. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

The fuel pump relay has failed. The relay is part of the TIPM and the cost to repair at the dealer is well over one thousand dollars.

Car shut down twice while driving. Then car crank but don't start. Alternator, starter, fuel pump, battery changed and still having same issue.