2011 CHRYSLER TOWN AND COUNTRY Complaints

OUR VAN HAS DIED MULTIPLE TIMES, LEAVING US STRANDED IN MULTIPLE PLACES. FINALLY WE GAVE IT TO OUR MECHANIC TWO WEEKS AGO AND SAID, "KEEP IT UNTIL YOU CAN FIGURE OUT WHAT'S GOING ON." THIS HAS BEEN GOING ON FOR TWO DAYS SHY OF A FULL MONTH, IN AND OUT OF THE SHOP, SO IT HAS DEFINITELY BEEN A PAIN (NOT TO MENTION THE MONEY FOR TOWS, "FIXES" THAT DIDN'T FIX IT, TROUBLESHOOTING, ETC.) NOW THAT THEY HAVE FINALLY DIAGNOSED THE PROBLEM AS A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, I TYPE IT INTO GOOGLE AND AM NOT EVEN SURPRISED THIS IS SOMETHING CHRYSLER TOWN & COUNTRIES ARE KNOWN FOR.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT MENTIONED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AS IF IT WERE GOING TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.

BOUGHT THE VAN IN 2011 AND SINCE THEN, THE VEHICLE BEGAN TO HAVING PROBLEMS STARTING IN 2014. I PRESSED THE START BUTTON, BUT THE ENGINE WOULD NOT TURN OVER. AFTER SEVERAL HUNDRED TRIES, IT WOULD START. THIS HAPPENED 20 TIMES SINCE THEN AND THE DEALER DOES NOT KNOW WHY. TODAY, 4 OCT 16, THE VEHICLE WILL NOT START AT ALL. I'M A DEPLOYED SERVICE MEMBER AND MY WIFE AND THREE CHILDREN USE THIS VAN. THE FAULTY IGNITION SYSTEM WILL LEAVE MY FAMILY STRANDED. I RESEARCHED THIS AND THERE IS A RECALL FOR OTHER MODELS WITH THE SAME TIPM SYSTEM, HOWEVER, THERE IS NOT ONE FOR THE TOWN AND COUNTRY. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME PROBLEM. PLEASE HAVE CHRYSLER ADMIT THERE IS A FAULTY TIPM AND THAT THIS NEEDS TO BE RECALLED.

I BELIEVE MY ISSUES STARTED WHEN MY BATTERY WAS DEAD AFTER BEING SHUT OFF UPON MY ARRIVAL TO WORK, WITHIN 3 1/2 HOURS. BATTERY WAS CHARGED AND STARTED AND MADE IT HOME. 3 DAYS LATER, WITHOUT ANY NOTIFICATION OF AN ISSUE THROUGH THE ONBOARD COMPUTER NOTIFICATION SYSTEM, VEHICLE WOULD NOT START. TRIES TO TURN OVER, AND DID START AFTER A LOT OF DIFFERENT EFFORTS ABOUT 7-8 TIMES(BY FULLY DEPRESSING GAS PEDAL WHEN IT WOULD TURN OVER TO START AND MAINTAIN RPMS 3-4000 FOR A MINIMUM OF 5-10 SECONDS) AND NOW WILL NOT START AT ALL. AFTER LAST ATTEMPTS TO START, AND VEHICLE NOT RUNNING, YOU CAN STILL HEAR THE FUEL PUMP OPERATING AND SMELL OF GASOLINE. BATTERY DRAIN WAS NOTICED WITH 24 HOURS, AND DEAD WITH IN 2 DAYS. WHEN VEHICLE HAD STARTED AND ABLE TO DRIVE A SHORT DISTANCE, IT WOULD SHUT OFF WHILE DRIVING, OR SHUT OFF UPON STOPPING FOR A SIGN OR RED LIGHT. THIS IS DANGEROUS SITUATION, AS I AM TRYING TO TAKE MY 4 YEAR OLD DAUGHTER AND TEEN AGE SON TO SCHOOL WHEN THIS HAPPENED. I HAVE BEEN WITHOUT A VEHICLE FOR OVER A MONTH NOW, AS THIS STARTED 8/18/2016. HAVE LOST WORK TIME AND PUT MY JOB IN JEOPARDY, AS I AM IN SALES AND NEED MY TRANSPORTATION. I DO NOT HAVE THE TIME TO BE RUNNING BACK AND FORTH TO DEALERS TO ONLY FIND OUT THEY KNOW NOTHING TO FIX THIS RECURRING PROBLEM WITH THEIR CHRYSLER VEHICLES, NOR THE THOUSANDS OF DOLLARS TO SPEND ON THEM TRYING TO "GUESS" AT WHAT THE ISSUE IS. VEHICLES SHOULD BE FIXED IF CHRYSLER ACTUALLY KNOWS WHAT WILL FIX IT, OR BUYOUT THE VEHICLE PLUS 5+% SO PEOPLE CAN REPLACE THIS AWFUL VEHICLE. IN THE MEANTIME, GM FINANCIAL STILL EXPECTS MONTHLY PAYMENT ON A VEHICLE THAT IS WORTHLESS.

FAULTY TIPM LED TO FUEL PUMP TO NOT ENGAGE AND CAR WOULD NOT START. HAD TO HAVE TIPM REPLACED AT COST OF $1,341.15. AT THE TIME THE CAR WOULD NOT START IT WAS IN THE DRIVEWAY HOWEVER WE HAD PREVIOUSLY HAD IT SHUT DOWN WHILE DRIVING ON A CITY STREET.

VEHICLES WAS PARKED IN DRIVEWAY WENT TO START VEHICLE AND IT WILL NOT START, VEHICLE WILL TURN OVER AND ACT LIKE IT,IS NOT GETTING FUEL. IF VEHICLE SITS FOR SOME TIME EVENTUALLY IT WILL START 3-4 TIMES AND THEN ISSUE WILL OCCUR AGAIN. VEHICLE STARTED WITH NO PROBLEM THE PREVIOUS DAY, PROBLEM OCCURRED WITHOUT ANY WARNING, NO CHECK ENGINE LIGHT DISPLAYED ON DASH. WHEN VEHICLE IS OFF FUEL PUMP CAN BE HEARD STILL RUNNING WITH IGNITION OFF AND BATTERY HAS TO BE DISCONNECTED IN ORDER TO STOP FUEL PUMP FROM RUNNING AND NOT DRAIN BATTERY. BATTERY IS BRAND NEW, FUSES HAVE BEEN CHECKED AND ARE IN GOOD CONDITION. IN RESEARCHING ONLINE I HAVE FOUND OTHERS TO HAVE THE SAME ISSUE BUT HAVE NOT SEEN ANY RECALL. WAS ABLE TO FIIND POSSIBLE TEMPORARY FIX BY USING A FUEL PUMP RELAY BYPASS BUT HAVE NOT TRIED THIS OPTION.. I HAVE CALLED AND SPOKEN TO BE CHRYSLER SERVICE DEPARTMENT AND HAVE BEEN TOLD THAT IT HERE IS NO RECALL AND ALL I CAN DO IS HAVE CAR TOWED TO THEM AND LET THEM CHECK IT OUT. I WOULD THINK WITH RECALL THEY HAVE DONE ON JEEP AND DODGE PROTECTS THERE WOULD BE SOMETHING THEY CAN TELL. SAME ISSUE HAS OCCURRED WITH THE DODGE CARAVAN WHICH IS BASICALLY THE CHRYSLER TOWN N COUNTRY. PLEASE HELP!!!!!!!!!

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER DOOR INDEPENDENTLY OPENED AND CLOSED AT RANDOM. THE CONTACT ALSO STATED THAT THE BLIND SPOT SENSOR SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

VAN AT TIMES WOULD START THEN CUT OF WHILE PARKED. WHEN IT WOULD START AND STAY ON WHEN YOU ARE DRIVING VAN WOULD CUT OFF NOW THE VAN IS AT THE CHRYSLER DEALERSHIP IN HOPES OF REPAIR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS STATIONARY, THE POWER LOCKS MALFUNCTIONED. THE CONTACT WAS NOT ABLE TO UNLOCK THE VEHICLE FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 76,000.

THE VEHICLE AT TIMES WILL NOT START. YOU PUT THE KEY IN THE IGNITION AND TURN TO START AND GET NOTHING. IT IS NOT A BATTERY PROBLEM. IF THE CAR SITS, IT WILL EVENTUALLY START. SOMETIMES SITTING 5 MINS WORKS, OTHER TIMES ABOUT AN HOUR. WE HAVE TRIED REPLACING THE BATTERY, STARTER AND CHRYSLER RECOMMENDED A SOFTWARE UPDATE BUT IT STILL HAPPENS. WE WILL HAVE IT TOWED TO DEALERSHIP BUT BY THE TIME IT GETS THERE, IT STARTS. IT DID DUPLICATE THE PROBLEM ONCE AT DEALER BUT THEY HAVE BEEN UNABLE TO DIAGNOSE IT. PREVIOUS CHRYSLER MODELS HAVE HAD RECALLS ON IGNITION BUT THEY STATE THIS YEAR DOES NOT. THEY HAVE BEEN UNABLE TO DIAGNOSIS PROBLEM BUT HAVE SEEN PROBLEM DOES OCCUR. USUALLY HAPPENS AFTER DRIVING THE CAR ON ERRANDS AND THEN TRYING TO START AFTER SITTING FOR ABOUT AN HOUR. THIS HAS BEEN GOING ON FOR MONTHS AND STILL CAN'T DIAGNOSIS IT.