2013 CHRYSLER TOWN AND COUNTRY Complaints

FRONT STRUTS ARE NOISY AND MECHANIC SAYS THE RUBBER TOP PLATES ARE DESTROYED. THEY ARE ONLY 4 YEARS OLD AND CAR ONLY HAS 20,200 MILES ON IT. I FEEL THIS IS A PART PROBLEM FROM THE VENDOR SINCE NEW, AS NEWLY PURCHASED STRUTS FROM MONROE HAVE A LIFETIME REPLACEMENT WARRANTY. WITH THE MILEAGE ON THE T&C BEING SO LOW, AND CHRYSLER'S WARRANTY NOT EXCEEDING 3YRS/36,000MILES THIS SHOULD NOT HAPPEN. THE CAR SITS IN THE SHADE BECAUSE OF TREE COVER, SO HEAT SHOULD NOT BE THE ISSUE. IT IS USED AS A LOCAL SEDAN WOULD NORMALLY BE USED WITH VERY LIMITED USAGE. THE WARRANTY SERVICE WAS PULLED BY CHRYSLER BUT THEY NEVER DETECTED THIS ISSUE. I AM A VIETNAM VET WITH HEARING ISSUES, HOWEVER THE FRONT END NOISE HAS INCREASED UNTIL I TOOK IT TODAY TO A MECHANIC. 1-2-18. TWO STRUTS HAVE BEEN QUOTED AT $800.

WHEN ENGAGING PARKING BRAKE, PEDAL WENT ALL THE WAY TO THE FLOOR AFTER A LOUD SNAPPING NOISE. DEALER STATED ENTIRE PARKING BRAKE ASSEMBLY NEEDED REPLACING. VEHICLE WAS PARKED ON LEVEL SURFACE OF DRIVEWAY. VEHICLE AT APPROXIMATELY 64,000 MILES.

MY AIRBAG LIGHT COMES ON AND OFF CONTINUALLY WHEN I AM DRIVING MY VEHICLE. THIS ISSUE HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. I BELIEVE IF THIS ISSUE CONTINUES IT MAY CAUSE THE AIRBAG NOT TO DEPLOY OR TO DEPLOY IN ERROR. THIS IS VERY CONCERNING. DEALERSHIP HAS FAILED TO REPAIR THIS ISSUES AFTER 3 ATTEMPTS. THE VEHICLE IS ON A STREET OR HIGHWAY WHEN ISSUE OCCURS.

WHILE DRIVING, THE ENGINE SHUTS OFF SUDDENLY. THERE IS NO WARNING, AND NO CHECK ENGINE LIGHTS COME ON. NO ABNORMAL NOISES OR PROBLEMS FROM THE GAUGES ARE PRESENT. WHEN HOOKED UP TO A COMPUTER, NO PROBLEMS ARE SHOWN. HAS HAPPENED TWO TIMES IN A MONTH. AFTER 15 MINUTES OR SO, VEHICLE WILL START AND ACT NORMAL.

WE PURCHASED NEW TIRES FOR THE FRONT OF OUR 2013 CHRYSLER TOWN & COUNTRY ON 9/29/17 FROM TIRES PLUS IN STILLWATER, MN. ON 10/10/17, JUST 11 DAYS LATER, WHILE DRIVING 55 MPH ON A SMOOTH, CLEAR HIGHWAY, THE FRONT RIGHT TIRE BLEW UP, CAUSING A HORRIFIC CRASH. THERE WAS A LOUD EXPLOSION, THE CAR VEERED OUT OF CONTROL, MY HUSBAND FOUGHT THE WHEEL AS IT SKIDDED ALONG THE GRAVEL VERGE. WE WERE ON 2 WHEELS, ABOUT TO FLIP, WHEN WE HIT A PAVED DRIVEWAY, WHICH SWUNG THE VAN AROUND FULL FORCE DOWN A DITCH INTO A PINE GROVE. AIRBAGS DEPLOYED, WE SUSTAINED MINOR INJURIES (ALTHOUGH IT TURNS OUT THEY AREN'T SO MINOR AFTER ALL) THANKS TO SAFETY CONSTRUCTION IN THE CAR AND OUR SEAT BELTS. THE VAN WAS TOTALED. WITNESSES, THE SHERIFF, THE WRECKER DRIVERS (IT TOOK 2), AND (LATER) OUR MECHANIC AGREED THAT THE FRONT RIGHT TIRE HAD SEPARATED FROM THE RIM SUDDENLY, (HENCE THE EXPLOSION SOUND) AND WAS CLEARLY THE CAUSE OF THE ACCIDENT. WE WERE 200 MILES FROM HOME AND NEEDED A HOTEL, HOSPITAL VISITS, AND A NEW CAR. RESIDUAL INJURIES ARE MINOR BUT IMPAIR OUR DAILY LIVES: WRENCHED SHOULDERS, PERSISTENT BRUISING, PTSD, AND THE TIME AND COST OF BORROWING MONEY TO GET A REPLACEMENT CAR. ATTORNEYS AREN'T INTERESTED IN THE CASE BECAUSE OUR INJURIES AREN'T PROFITABLE ENOUGH FOR THEM, BUT THIS IS A SITUATION WHERE THE PRODUCT FAILED, AND OUR LIVES THREATENED. IF WE HADN'T HIT THAT DRIVEWAY, OR SEAT BELTS AND STRUCTURAL PROTECTIONS, WE'D HAVE ROLLED AND DIED. THE TIRE WAS CLEARLY THE CAUSE. THE TIRE WAS A FIRESTONE DESTINATION LE2 P-METRIC BL 225/65R17 102 BRAND NEW (ABOUT 300 MILES ON THE TIRE) DOT# W22YDE40617

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHEN THE IGNITION WAS STARTED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS TEMPORARILY REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 112,553. *TT UPDATED 8/14/18*JB

RECURRING EVAPORATIVE EMISSIONS LEAK DETECTED (VERY SMALL). VEHICLE HAS BEEN TAKEN BACK TO CHRYSLER MULTIPLE TIMES AND CHECK ENGINE LIGHT COMES BACK ON. CODE IS P0456

EVERY THREE TO FIVE DAYS THE VEHICLE WILL NOT START. THERE IS A CONSTANT 2 AMP DRAW ON THE BATTERY. THEY KEPT THE VEHICLE AT THE DEALERSHIP FOR ALMOST TWO MONTHS. THE TIPM MODULE, WIN MODULE, RIGHT DOOR MODULE AND RADIO HAVE ALL BEEN REPLACED BUT NONE OF THESE THINGS HAVE FIXED THE PROBLEM. THE PROBLEM CAN NOT BE RESOLVED AND YOU HAVE NO IDEA WHEN THIS ELECTRICAL FAILURE IS GOING TO OCCUR.

WHEN I DRIVE OVER ANY TYPE OF MODERATE OR ROUGH TERRAIN, MY CAR RATTLES OR MAKES A SOUND SIMILAR TO POPPING POPCORN.

WHILE DRIVING DOWN THE ROAD MY VAN HAS STARTED SHUTTING OFF! I HAVE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. THIS HAS HAPPENED MULTIPLE TIMES TO ME AND ALSO MY HUSBAND. THIS IS VERY DANGEROUS AND THERE IS NO WARNING SIGNS BEFORE THE ENGINE SHUTS OFF, DOESN'T SEEM TO MATTER WHAT SPEED, IT HAS SHUT OFF GOING 55, 30 AND WHILE PULLING INTO A PARKING LOT. IT HAS BEEN HOOKED UP TO A COMPUTER AND NO PROBLEM CODE HAS SHOWN UP.