2002 CHRYSLER TOWN AND COUNTRY Complaints

INSPECTION BY A CHILD PROTECTION SYSTEM TECHNICIAN, REVEALED THE SHOULDER HARNESS ON THE INTERGRATED CHILD SAFETY SEAT OF 2002 CHRYSLER T/C WOULD NOT RETRACT. THIS IS SAME PROBLEM OCCURED ON THE 2ND SEAT CHILD SEAT IN VAN. THIS POSES A SERIOUS HAZARD TO THE CHILD BECAUSE THE CHILD SAFETY SEAT MAY NOT FUNCTION PROPERLY IN A CRASH. *AK

THE POWER SLIDING DOORS OPERATE ERRATICALLY. SOMETIMES THEY ACT LIKE SOMETHING IS IN THE WAY AND THE DOOR REVERSES DIRECTION. THIS OCCURRED RECENTLY AND MY DAUGHTER'S FOOT WAS SMASHED BY THE DOOR. IT DID NOT REQUIRE A DOCTOR'S VISIT BUT HER FOOT WAS BRUISED. WE TOOK THE VEHICLE TO THE DELAERSHIP AND THEY SAID THAT THERE WERE NO ERROR CODES. THEY SAID THEY CONTACTED CHRYSLER HQ AND THEY SAID IF THERE ARE NO CODES THEN THERE IS NOTHING THEY CAN DO. THERE ARE OTHER TIMES WHEN THE SLIDING DOORS ARE CLOSING AND THE IGNITION KEY IS TURNED (TO START THE ENGINE) THE DOORS REVERSE DIRECTION. THERE HAVE BEEN OTHER TIMES WHERE THE DOOR STARTED TO OPEN BUT THEN STOPPED AND HAD TO BE CLOSED MANUALLY. THIS HAPPENED FOUR TIMES IN A ROW BUT WHEN TAKEN INTO THE DELAERSHIP THEY SAID THERE WAS NO CODE SO THEY COULDN'T DO ANYTHING. THE LAST TIME THE CAR WAS IN THE SHOP THE SERVICE TECHNICIAN SAID THE CHRYSLER TECH SUPPORT TOLD THEM TO RESET ALL THE MODULES EVEN THOUGH THERE WAS NO CODE INDICATING A PROBLEM. WE KNOW THIS IS A PROBLEM SINCE THESE SYMPTOMS JUST STARTING HAPPENING IN THE PAST FEW MONTHS. THE DEALERSHIP KEEPS TELLING US THAT THEY KNOW SOMETHING IS WRONG BUT WITHOUT A CODE THERE IS NOTHING THEY CAN DO.*AK

TRANSMISSION FAILED AT 66,000 MILES IN THE MIDDLE OF THE HIGHWAY. FRONT WHEELS LOCKED UP AND WAS UNABLE TO ROLL INTO NEUTRAL. THE WHEELS GAVE, AFTER PRAYER, AND THE VEHICLE WAS ABLE TO BE ROLLED TO THE SHOULDER. WHEELS LOCKED UP AGAIN ONCE THE VEHICLE WAS ON THE SHOULDER. VEHICLE WAS TOWED TO THE NEAREST CHRYSLER DEALERSHIP. WAS TOLD IT WOULD BE NECESSARY TO REPLACE TRANSMISSION. IT WILL COST $3200. CHRYSLER REFUSES TO GRANT A "GOODWILL REPAIR" EVEN THOUGH IT'S DUE TO A TECHNICAL FAILURE AND NOT A WEAR AND TEAR OR POOR SERVICE FAILURE. I AM IN THE PROCESS OF SENDING A COMPLAINT LETTER TO DAIMLER-CHRYSLER, FOX 5 NEWS, AND THE CENTER FOR AUTO SAFETY. *LA

2002 CHRYSLER TOWN & COUNTRY EX WITH SUPPLEMENTAL SIDE AIR BAGS. THE VEHICLE WAS IN A SIDE IMPACT CRASH WITH OVER $17,000 IN DAMAGE AND THE SIDE AIR BAGS DID NOT FIRE. *LA

MY 2002 TOWN & COUNTRY HAS BEEN IN THE SHOP 5/6 TIMES FOR REAR ABNORMAL NOISE AND EXCESSIVE STEERING NOISE. *LA

STEERING NOISE IS ABNORMALLY LOUD. AUTHORIZED SERVICE (CHRYSLER ) HAS HAD 5 CRACKS AT TRYING TO FIX THE PROBLEM. IS STILL UNDER WARRANTY AND I HAVE TRIED TO ENACT THE LEMON LAW.CHRYSLER HAD THEIR FINAL REPAIR ATTEMPT AND KEEP THE VEHICLE FOR MORE REPAIRS.*AK

WENT IT RAINS OR IT IS VERY DAMP OUR POWER STEER WILLL NOT WORK. IF WE TURN OFF THE CAR AND START IT AGAIN IT IS OKAY. I HAVE HAD THE TENSION AND PULLEY REPLACED AND WHEN THE COLLLER HOSE BROKE AND I LOST POWER STEERING. *AK

AIRBAG WARNING LIGHT ILLUMINATED. CONSUMER SUSPECTED IT MAY HAVE BEEN RELATED TO RECALL NOTICE 02V293000 CONCERNING CLOCKSPRING FAILURE. *AK THE LIGHT ILLUMINATE WHEN THE VEHICLE WAS COLD AND WHEN THE STEERING WHEEL WAS TURNED. *TS *NLM

PROBLEMS WITH ENGINE WHEN AIR CONDITIONER OR HEATER WAS OPERATIVE.*MR (NAR) THE CONSUMER NOTICED THAT WHEN THE HEAT OR A/C WERE ON THE ENGINE STRAINED. THE DEALER REPLACED THE COMPRESSOR BUT THAT DID NOT ALLEVIATE THE PROBLEM. THE CONSUMER ALSO NOTICED A CLICKING SOUND COMING FORM THE STEERING WHEEL AND THE STEERING WHEEL SEEMED LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PARTS WERE ORDERED TO MAKE THE REPAIR. PRIOR TO THE REPAIRS BEING MADE THE CONSUMER'S SON LOST CONTROL OF THE VEHICLE DAMAGING THE ENTIRE DRIVER'S SIDE. THE DRIVER INDICATED THAT HE WAS ATTEMPTING TO MAKE A RIGHT HAND TURN WHEN HE HEARD A POP AND LOST CONTROL OF THE VEHICLE. THE STEERING BOX WAS REPLACED UNDER WARRANTY BUT A FEW MONTHS LATER THE POP NOISE RETURNED. *NM

CONTINUING PROBLEM OF VEHICLE NOT GOING INTO REVERSE AND BOGGING DOWN AT HIGHWAY SPEEDS, HAVE TAKEN TO DEALER TWICE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE PROBLEM.*AK