2012 CHRYSLER TOWN AND COUNTRY Complaints

WHILE DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 70MPH MY VAN COMPLETELY LOST POWER AND THE ENGINE SHUT OFF. THIS CREATED AN EXTREMELY DANGEROUS SITUATION TO ME AND MY FAMILY. IF I HAD NOT HAVE BEEN IN THE LANE CLOSEST TO THE SHOULDER THE END RESULTS WOULD NOT HAVE BEEN IN OUR FAVOR. I BELIEVE THAT IT MAY BE THE EGNITION SWITCH OR SOMETHING ELECTRICAL RELATED.

WHILE DRIVING APPX 60MPH ON THE HIGHWAY THE VEHICLE LOST ALL POWER, LIGHTS, STEERING AND ENGINE SHUT OFF. IT WAS APPX 1030 AT NIGHT WITH NO STREET LIGHTS AROUND AND MY HUSBAND THANKFULLY WAS ABLE TO MAINTAIN CONTROL AND HIS COMPOSURE IN ORDER TO COAST THE VEHICLE OFF ONTO THE SIDE OF THE ROAD. WE COULD NOT SEE WHERE WE WERE GOING AS IT WAS PITCH DARK OUTSIDE AND HE WAS ABLE TO FEEL THE GRAVEL UNDER THE TIRES AND PRAYED THAT HE WAS SUCCESSFULLY OFF THE ROADWAY ENOUGH TO PREVENT BEING HIT BY ONCOMING TRAFFIC. WE HAD OUR 6 MONTH OLD BABY GIRL SECURED IN HER CAR SEAT IN THE SECOND ROW CAPTAIN SEAT AND I TRIED TO GET HER SLIDING DOOR OPEN IN ORDER TO GET HER OUT OF THE VEHICLE AND OUT OF HARMS WAY SINCE WE WERE BARELY PULLED OFF THE ROADWAY, BUT THE SLIDING DOOR WOULD NOT EVEN OPEN. I HAD TO CRAWL INTO THE BACK OF THE VAN AND REMOVE HER THROUGH THE PASSENGER SIDE FRONT DOOR. THE DASH LIGHTS WOULD BLINK INTERMITTENTLY BUT WE WERE NOT EVEN ABLE TO GET THE HAZARD LIGHTS ON. WE MADE MULTIPLE ATTEMPTS TO TURN THE CAR ON, PRESSING EVERY BUTTON ON THE KEY FAB TO TRY TO GET THE VEHICLE WORKING AGAIN. NO LUCK. THANKFULLY THE SHERIFF'S OFFICE ARRIVED AND THEY PROVIDED PROPER LIGHTS AND FLARES TO ALERT OTHER DRIVERS OF THE DISABLED VEHICLE. ONCE THE TOW TRUCK ARRIVED WE DISCONNECTED THE BATTERY WHICH STOPPED THE SPORADIC BLINKING OF THE DASH LIGHTS AND THEN RECONNECTED THE BATTERY APPX 5 SECONDS LATER AND THE VEHICLE STARTED UP NO PROBLEMS. WE WERE ABLE TO DRIVE THE VAN HOME WITH THE SHERIFF'S FOLLOWING US FOR SAFETY. OVERALL, THIS EXPERIENCE WITH THE VEHICLE LOOSING ALL POWER WHILE DRIVING DOWN THE ROAD WAS TERRIFYING. THANKFULLY WE WERE ON A FAIRLY STRAIGHT STRETCH OF HIGHWAY WHERE THE SHOULDER WAS WIDE ENOUGH TO ACCOMMODATE A VEHICLE. HAD THIS OCCURRED ON A NARROW BACKROAD OR EVEN A CURVY OR HILLY OR BUSY INTERSTATE OR HIGHWAY A MORE DISMAL OUTCOME WOULD HAVE OCCURRED

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 90 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/02/16*LJ AFTER SEVERAL TIMES OF PUMPING THE BRAKES THE CRUISE DISENGAGED AND THE CAR SLOWED DOWN. THE REMAINDER OF THE TRIP THE CONSUMER DID NOT USE THE CRUISE AND THE CAR HANDLED WITHOUT ANY FURTHER PROBLEMS. CHRYSLER REPRESENTATIVE STATED UNDER NO CIRCUMSTANCES SHOULD THE CONSUMER DRIVE THE CAR UNTIL FURTHER INSTRUCTIONS. NO FURTHER INSTRUCTIONS OR CALLS FROM CHRYSLER. UPDATED 6/19/18*JB

2012 CHRYSLER TOWN & COUNTRY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO CONSUMER SUSTAINED SERIOUS INJURY WHEN VEHICLE OPEN POWER LIFT GATE FELL AND STRUCK CONSUMER. *SMD

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. AFTER THE LIFTGATE WAS OPENED, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE CONTACT SUSTAINED A PINCHED ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V191000 (EQUIPMENT). THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START OCCASIONALLY. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

WE RECENTLY PURCHASED OUR VAN AND WERE VERY EXCITED TO GET OUR SECOND TOWN AND COUNTRY. WE REALLY LIKED THE IDEA OF HAVING THE BLIND SPOT DETECTION SYSTEM. A FEW WEEKS INTO OWNING THE VAN WE STARTED GETTING A WARNING ABOUT THE BLIND SPOT SYSTEM NOT BEING AVAILABLE INTERMITTENTLY. NOW AS SOON AS YOU START THE VEHICLE IT STATES IT IS NOT AVAILABLE AND LEAVES THE TRIANGLES LIT IN THE MIRRORS. FROM OTHER POSTS I HAVE READ THIS SEEMS TO BE A COMMON PROBLEM. SINCE THIS IS A SAFETY FEATURE I HOPE THAT CHRYSLER IS SWIFT TO GET THIS RECALLED SO WE CAN HAVE IT TAKEN CARE OF.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JUNE 7, 2016. UPDATED 07/13/16.*JB

CAR WAS PARKED. I HAD PREVIOUSLY USED IT THAT DAY. IT WOULD NOT START. PROBLEM IS INTERMITTENT. ON ONE OCCASION WHEN IT FINALLY STARTED IT DISPLAYED OBJECT IN THE REAR OF THE CAR MESSAGE EVEN THOUGH THERE WAS NO OBJECT.

CHRYSLER TOWN AND COUNTRY WOULD NOT START. I PUT THE KEY IN THE IGNITION, TURNED IT ON, THE VAN WOULD NOT START HOWEVER WINDOWS WOULD ROLL DOWN AND RADIO WOULD PLAY. REPLACED THE BATTERY AND ISSUE REMAINED. WOULD STOP TO GET GAS A D WHEN. I GOT BACK IN THE VAN IT WOULD NOT START. THIS HAPPENED SEVERAL TIMES. ONE MINUTE IT RAN JUST FINE AND NEXT THING YOU KNOW IT WOULDN'T START. LEAVING ME STRANDED WITH MY 3 KIDS NUMEROUS TIMES. TOOK IT TO A DEALERSHIP AND HAD TO PAY TO REPLACE THE TIPM. NOW THERE ARE ISSUES WITH THE REAR AC. IT WORKS WHEN IT WANTS TO. SOME DAYS IT WORKS JUST FINE AND OTHER DAYS IT DOESNT. IT IS CURRENTLY IN THE SHOP TO HAVE THIS ISSUE RESOLVED. I HAVE VIDEOS OF EXACTLY WHAT HAPPENED AT THE GAS STATIONS WHEN WE WERE STRANDED. THE VIDEO SHOWS MY HUSBAND PUTTING THE KEY IN AND THE CAR NOT STARTING.