2002 CHRYSLER TOWN AND COUNTRY Complaints

I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH UP. THE DOOR LOCK SYMBOL ON THE 2002 CHRYSLER TOWN & COUNTRY LIMITED IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON WHO COULD BE IN A PERSONAL, SECURITY, AND SAFETY SITUATION, WANTING TO LOCK THE DOOR, AND WAS IN A PANICKY SITUATION AND WANTED TO LOCK THE DOORS WOULD PUSH THE BUTTON UP BECAUSE THE LOCK SYMBOL IS ON THE TOP, BUT INSTEAD THEY ARE UNLOCKING THE DOORS. I ALSO OWN A 2002 DODGE CLASS B VAN/CAMPER, AND THE DOOR LOCK SYMBOL IS BELOW THE BUTTON, SO YOU KNOW WHEN YOU LOOK AT THE DOOR LOCK SYMBOL, AND YOU PUSH THE BUTTON DOWN TOWARDS LOCK, THE DOORS ARE LOCKED. DID CONTACT DAIMLER CHRYSLER IN JUNE 2003, AND ON JUNE 20, 2003, RECEIVED A REPLY FROM AN INDIVIDUAL CALLED GLENN WHO STATED THAT MY THOUGHTS WOULD BE PASSED ALONG TO THEIR VEHICLE SAFETY DEPARTMENT, HE ALSO FORWARDED A REFERENCE # 11372235, TO DATE I HAVE NOT HEARD FROM DAIMLER CHRYSLER I BELIEVE THAT AN INDIVIDUAL BEING IN A SITUATION REQUIRING THEM TO QUICKLY LOCKING THE DOORS, AND BEING IN A CHRYSLER TOWN & COUNTRY QUICKLY LOOKING AT THE DOOR LOCK COULD POSSIBLY PUSH THE BUTTON UP THINKING THE DOORS ARE GOING TO LOCK AS THE SYMBOL FOR LOCK IS ON THE TOP, BUT THE DOORS ARE GOING TO BE UNLOCKED. I FEEL THAT DAIMLERCHRYSLER SHOULD TAKE ACTION AND CHANGE THE SYMBOL FOR THE DOOR LOCK, WOULD APPRECIATE YOUR INVESTIGATING THIS.

I OWN A 2002 CHRYSLER TOWN & COUNTRY LIMITED, I FEEL THAT THE DOOR LOCK SYMBOL ON THE DRIVER AND PASSENGER DOORS IS A SECURITY AND SAFETY ISSUE, WHEN YOU LOCK THE DOORS THE BUTTON IS PUSHED DOWN, TO UNLOCK THE DOORS YOU PUSH THE BUTTON UP. THE DOOR LOCK SYMBOL IS ABOVE THE BUTTON: IT READS: LOCK, A PERSON COULD BE IN A PERSONAL, SECURITY, AND SAFETY SITUATION, WANTING TO LOCK THE DOORS, AND WAS IN A PANICKY SITUATION, AND WANTED TO LOCK THE DOORS WOULD PUSH THE BUTTON UP BECAUSE THE LOCK SYMBOL IS ON THE TOP OF THE BUTTON, BUT INSTEAD THEY WOULD BE UNLOCKING THE DOORS. I HAVE CONTACTED CHRYSLER DAIMLER ON JUNE 20, 03, THEY GAVE ME A REFRENCE NUMBER: 11372235, NEVER HEARD FROM THEM AGAIN, CONTACTED THEM AGAIN, AND STILL HAVE NOT HEARD FROM THEM. I FEEL THAT THEY SHOULD CHANGE THE LOCK SYMBOL ABOVE THE BUTTON, AND PLACE IT BELOW THE BUTTON. I ALSO OWN A 2002 DODGE, CLASS B VAN/CAMPER AND THE LOCK SYMBOL IS IN THE PROPER POSITION, BELOW THE LOCK & UNLOCK DOOR BUTTON. I HAVE RECENTLY RETIRED FROM THE NEW BEDFORD, MA POLICE DEPARTMENT, SERVED 38 1/2 YEARS, AND I FEEL THAT A WOMAN ENTERING HER VEHICLE IN A SHOPPING CENTER, AND WAS APPROACHED BY AN INDIVIDUAL WHO WAS GOING TO CAR JACK HER VEHICLE, THIS WOMAN BEING IN A PANICK SITUATION THINKING SHE IS LOCKING HER VEHICLE BECAUSE SHE SEES THE LOCK SYMBOL ABOVE THE DOOR LOCK/UNLOCK BUTTON PUSHES THE BUTTON UP WOULD BE INSTEAD UNLOCKING HER DOORS.

WHILE DRVING STEERING HIGH PRESSURE HOSE MALFUNCTIONED. DEALER NOTIFIED. *AK

FLIMSY SEAT HANDLE DESIGN BROKE OFF WHILE MY 5 YEAR OLD DAUGHTER WAS HOLDING ON TO IT WHILE MANUEVERING THE AWKWARDLY SMALL SPACE TO GET OUT OF THE REAR SEAT, CAUSING HER TO FALL OUT OF THE VEHICLE AND BE INJURED.*AK

TRANSMISSION DOWNSHIFTS HARD. TRANSMISSION DOES NOT ALWAYS GO INTO REVERSE GEAR WHEN IN PARK. DEALERSHIP UNABLE TO FIX IT AT THIS TIME. AM TOLD IT IS A COMPUTER PROGRAM ERROR.*AK

CLOCK SPRING DEFECT IN STEERING COLUMN THAT DISABLED AIRBAG WHEN MAKING TURNS. *AK

THE CONSUMER SHOWED UP FOR AN APPOINTMENT FOR A SAFETY CAMPAIGN TO REPLACE THE POWER STEERING COOLER HOSES, AND THE DEALER DID NOT HAVE THE PARTS. CONSUMER WAS VERY CONCERNED ABOUT THE SAFETY OF THE VEHICLE. KOONS OF TYSONS CORNER (703) 448-7221. *AK

2002 CHRYSLER T&C LX MINIVAN NEED NEW ROTORS AFTER ONLY 15,000 MILES! ROTORS ARE WARPED. CHRYSLER SAY NOT COVERED UNDER THIER HIGHLY ADVERTISED 7 YEAR WARRANTY. NOISE STARTED AROUND 10,000 MILE & HAS GOTTEN WORSE. BRAKES WERE SQUEAKY SINCE WE GOT THE VAN IN DEC OF 2001.OUR 1999 T&C MINIVAN NEVER NEEDED BRAKES PADS OR ROTORS. MY 1992 HONDA CIVIC WITH 200,000 MILES HAS NEVER NEED NEW ROTORS.*AK

WHILE DRIVING AT ANY SPEED AND AIR CONDITIONER IS ON ENGINE WILL SHUT DOWN. DEALER HAS INSPECTED SEVERAL TIMES/ CHANGED SENSOR/ COMPUTER/ MODULE, AND STILL PROBLEM STILL RECURRING. *AK

BELIEVE RELATED TO PE 03-012; POWER STEERING HOSES FAILED WHILE VAN DRIVING.DEALER REPLACED HOSES AND SAID PART OF RECALL ON HOSES. VEHICLE SAT IN HOT PLUS 90 DEGREE SUN ALL DAY. *AK