2013 CHRYSLER TOWN AND COUNTRY Complaints

WE BOUGHT THIS CAR WITH ABOUT 60,000 MILES ON IT IN 2016 AND SUDDENLY THE BLIND SPOT MONITORING SYSTEM STOPPED WORKING. IT'S SOLD AS A SAFETY FEATURE BUT THERE IS A FLAW IN THE DESIGN THAT ALLOWS RAIN, SNOW, MUD ETC TO GET INTO THE SENSOR AND CREATE MALFUNCTION. THIS FEATURE ALERTS THE DRIVER WHEN THERE IS A VEHICLE IN THE BLIND SPOT, AND THE DRIVER RELYS ON THIS FEATURE QUITE A BIT BECAUSE THERE ARE HUGE BLIND SPOTS IN DUE TO THE DESIGN OF THE CAR. WHEN THE SENSOR GOES OUT, IT COSTS 2000.00 TO FIX AND THERE IS A CHIME AND FLASHING LIGHTS EVERY MINUTE WHICH IS A HUGE DISTRACTION TO THE DRIVER AND IT'S VERY FRUSTRATING! AS AN OWNER OF THIS VEHICLE, I'VE LEARNED TO RELY ON THE BLIND SPOT MONITORING SYSTEM TO ASSIST MY DRIVING AND KEEP ME SAFE. THIS IS A VERY COMMON PROBLEM AND HAS THE POTENTIAL TO CAUSE VERY SERIOUS INJURIES.

THE HEADREST WHICH IS PART OF THE AIR BAG SYSTEM, DEPLOYED WHILE DRIVING AND HIT MY WIFE IN THE HEAD. THE HEADREST IS BROKEN AND NEEDS TO BE REPLACED. MY RESEARCH HAS SHOWN THAT THERE ARE MANY PEOPLE HAVING THE SAME PROBLEM. THIS PART SEEMS TO BE DEFECTIVE AND SHOULD BE TAKEN CARE OF BY CHRYSLER.

SEAT BELT WARNING LIGHT ON INSTRUMENT PANEL WAS CONTINUOUSLY ILLUMINATED. FIRST INSTANCE REQUIRED REPLACEMENT OF THE DRIVER SIDE AIR BAG THORAX WITH AN OPEN CIRCUIT TO THE AIR BAG MODULE (09/21/2016). SECOND INCIDENT ALSO REQUIRED REPLACEMENT OF THE PASSENGER SIDE THORAX WHICH ALSO HAD AN OPEN CIRCUIT TO THE AIR BAG MODULE (02/24/2017). INCIDENTS OCCURRED ANY TIME THE ENGINE RAN AND ON ANY TYPE OF ROADWAY09 SURFACE.

BLIND SPOT MONITORING SYSTEM INOPERABLE. AFTER APPROX 45,000 MILES THE BLIND SPOT INDICATOR NO LONGER WORKS. DEALER CLAIMS IT IS A COMMON OCCURRENCE WITH THE REAR SENSOR BEHIND THE BUMPER AND SINCE IT IS NOT CONSIDERED A "SAFETY ISSUE" BECAUSE IT CAN BE TURNED OFF IT WILL COST OVER $1000 TO FIX. WHO CAN HONESTLY SAY THAT A BLIND SPOT MONITOR AND CROSS PATH DETECTION IS NOT A SAFETY FEATURE THAT I PAID A LOT OF EXTRA MONEY TO HAVE IN THE FIRST PLACE. IT IS WRONG TO NOT HAVE A RECALL AND/OR HAVE THIS COVERED UNDER WARRANTY.

MY ENGINE HAD A TICKING NOISE FOR A COUPLE OF DAYS WHEN I WAS AT A STOP SIGN OR RED LIGHT. I WAS GOING TO ADDRESS IT ON MY UPCOMING OIL CHANGE, BUT ON MY WAY HOME WITH MY FAMILY EARLY JANUARY, WHILE DRIVING ON A MAJOR HIGHWAY, I HAD THE VAN SHAKE VERY VIOLENTLY AND START LOOSING POWER ON HIGHWAY 422, I WAS NEARLY INVOLVED IN AN MAJOR CAR ACCIDENT DUE TO THE SUDDEN LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON AND IT WAS STRUGGLING TO GAIN ANY SPEED TO BE ABLE TO GET HOME. THE VAN WOULD NOT GO PAST 35-40 MILES. I WAS GOING TO TAKE IT TO ANTHONY D'AMBROSIO CHRYSLER IN ELVERSON, PA BUT THEY WERE BACKED UP FOR A COUPLE OF DAYS SO I FOUND A DELAER WITH IMMEDIATE OPENINGS, QUIGLEY CHRYSLER IN BOYERTOWN, PA WHERE MY VAN HAS BEEN SITTING FOR OVER A MONTH. I WAS TOLD THAT MY VEHICLE HAD CYLINDER #2 MISFIRE AND GAVE THEM CODE P0302 ALONG WITH P0300. I WAS TOLD THAT THIS WOULD BE COVERED UNDER WARRANTY BY MY DEALER AS IT IS UNDER ORIGINAL POWERTRAIN WARRANTY AND ALSO CHRYSLER IS AWARE OF VEHICLES WITH THAT 3.6 PENSTAR ENGINE HAVING THOSE ISSUES WHICH EVENTUALLY CAUSE A HEAD MALFUNCTION. I WAS TOLD THAT I NEEDED TO CHANGE MY SPARK PLUGS AND IGNITION COIL WHICH MAKE NO SENSE TO ME AS I WAS TOLD BY MY DEALER AND THE SERVICE MANUAL THAT SPARK PLUGS ARE TO BE CHANGED AT 100K MILES. I HAVE REACHED OUT TO CHRYSLER AT LEAST 2 TIMES A WEEK FOR THE LAST MONTH AND ALWAYS KEEP GETTING A PROMISED CALL BACK FROM A SUPERVISOR/MANAGER TO ADDRESS THE ISSUE BUT HAVE YET TO GET ANYONE TO EVER CALL ME BACK IN THE LAST 30+ DAYS. I NEED MY VAN FIXED ASAP AS I ONLY HAVE ONE OTHER VEHICLE AND WAS NOT EVEN OFFERED A LOANER WHILE THEY FIXED AND ADDRESSED THIS ISSUE.

THE SLIDING SIDE PASSENGER DOORS ON MY VAN WILL OCCASIONLY CLOSE BY THEMSELVES, JUST AFTER HAVING OPENED THEM TO LOAD PASSENGER. THIS IS EXTREMELY SCARY WHEN THE PASSENGERS ARE MY GRAND CHILDREN. HEARD OF OTHER PROBLEMS LIKE THIS, BUT THEY WERE WITH VEHICLE ON A INCLINE. MINE HAPPEN ON LEVEL SURFACE.

I JUST PURCHASED A 2013 CHRYSLER TOWN AND COUNTRY. THE DRIVERS SIDE REAR LIGHT HOUSING IS HOLDING WATER/CONDENSATION. I HAVE RESEARCHED THIS AS A RECALL AND FOUND IT IN OLDER VEHICLES, BUT DO NOT SEE IT LISTED FOR THIS MAKE AND MODEL. I WOULD LIKE TO SUGGEST THAT IT BE ON A RECALL LIST AS THE ISSUE HAS OBVIOUSLY NOT BEEN RESOLVED. THANK YOU AND MANY BLESSINGS! [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

THE TIPM IS JUNK. I HAVE TAKEN 3 PLACES TO BE CHECKED AND THE FIX IS $1000 FOR A VEHICLE THAT HAS 37,400 MILES ON IT. IT STARTED AFTER THE ORIGINAL 36,000 MILES OF COURSE. IT WILL RANDOMLY NOT START IN THE MORNINGS OR AFTER IT SITS FOR 8 HOURS. IT'S AWFUL. IT'S BECOME A VEHICLE THAT YOU CAN'T TRUST.

WHILE DRIVING AT ABOUT 30MPH ON A CITY STREET THE TRANSMISSION SUDDENLY DOWNSHIFTED TO A LOW GEAR CAUSING THE ENGINE RPM TO GO UP TO 4000. THIS CAUSED THE MPH TO BE LIMITED TO ABOUT 20. THERE WERE NO 'ENGINE TROUBLE' OR OTHER WARNING LIGHTS. THE GEAR SHIFT STILL INDICATED 'DRIVE', NOT A LOWER GEAR. UPON STOPPING, THE GEAR SHIFT WAS MOVED TO ALL POSITIONS TO NO AFFECT; WHEN DRIVEN THE CAR REMAINED LOCKED IN A LOW GEAR. THE LOWER GEARS, BELOW DRIVE (1, 2,3) WERE NOT INDICATED WHEN THE LEVER WAS MOVED TO THE POSITION WHERE THEY SHOULD HAVE BEEN INDICATED. THE CAR WAS SHUT OFF AND RESTARTED. THE PROBLEM SEEMS TO HAVE CORRECTED ITSELF AND HAS NOT YET REOCCURRED AFTER SEVERAL MILES OF DRIVING, BUT ONLY HOURS AFTER IT OCCURRED. THIS SUDDEN DOWNSHIFT, WITHOUT WARNING, COULD BE SERIOUS AT HIGH SPEED AND CROWDED ROADS. IT IS SCHEDULED TO BE CHECKED BY A DEALER BUT THERE IS CONFLICTING VIEWS AS TO WHETHER A TROUBLE CODE WILL BE AVAILABLE NOW THAT THE PROBLEM IS NOT PRESENT. SCARY!!

NOT SURE THE PROBLEM, BUT WHEN THE PUSH BUTTON START IS USED IT SOMETIMES WONT START EVEN THOUGH IT IS TRYING TO TURN OVER. CHECKING THE INTERNET I SEE LOTS OF PEOPLE ARE SAYING ITS THE NEW COMPUTER BOARD. THIS COULD BE A PROBLEM IF I HAVE MY WIFE OUT ON A TRIP AND THE BOARD OR WHATEVER IT IS FAILS. ALSO COULD BE A FIRE HAZARD IF ITS FUEL RELATED.