1996 CHRYSLER TOWN AND COUNTRY Complaints

LOCAL DEALERS MECHANICS STATED THAT THEY HAVE SEEN ALOT OF THESE FAILURES. THE RACK AND PINION BREAKS DOWN SENDING DEBRIS INTO THE POWER STEERING FLUID THAT FLOWS INTO THE POWER STEERING PUMP AND DESTROYS THE VALVES COMPLETELY TAKING OUT THE POWER STEERING SYSTEM. THE ENTIRE POWER STEERING AND RACK AND PINION MUST BE REPLACED. *AK

DURING VEHICLE INSPECTION LEFT AND RIGHT FRONT SWAY BAR LINK FOUND BROKEN AT THE SWAY BAR. METAL LINK REMAINED ATTACHED TO THE STRUT AND JUST FLOPPED AROUND. COULD HAVE EASILY BROKEN DAMAGED CV JOINT BOOT, INTERFERED WITH STEERING, OR BROKEN A BRAKE LINE. DEALER RESPONDED THAT THERE WAS A HUGE BACKLOG OF PARTS BECAUSE THIS FAILURE WAS BEOMING VERY COMMON. 4000 PARTS ON BACKORDER WITH CHRYSLER.

VEHICLE HAS DRY ROTTEN TIRES MADE BY SEARS/SERIAL NUMBER P205/70R1595TM/5. TOOK VEHICLE FOR AN INSPECTION, AND MECHANIC NOTIFIED HER THAT ALL FOUR TIRES WERE DRY ROTTEN. THERE WAS NO COLLISON INVOLVED. DEALERSHIP WILL BE CALLLED. *AK

THE CLOCK SPRING IN THE STEERING WHEEL FAILED. THIS IN TURN CONTROLS THE HORN, CRUISE CONTROL AND ABOVE ALL, THE AIRBAG. WHEN I WENT TO THE DEALERSHIP, THE SERVICE ADVISOR KNEW EXACTLY WHAT THE PROBLEM WAS, WITHOUT PERFORMING A DIAGNOSTIC. THIS WAS ONE OF SEVERAL HE KNEW OF AND WAS RUMORED TO BE A RECALL. I CONTACTED CUSTOMER SERVICE AT CHRYSLER, BUT RECEIVED THE EXPECTED BRUSHOFF, AND WAS TOLD THAT AS THE STEERING WHEEL WAS TURNED IT CAUSES THE PART TO WEAR. THIS SEEMS UNACCEPTABLE, ESPECIALLY WITH A SAFETY COMPONENT. YOU MAY AS WELL TELL ME THAT THE SEATBELT LATCH WILL FAIL AFTER SO MANY CONNECTIONS.*AK

WHILE PARKED AND STILL RUNNING, BACK PACK ON 7 YEAR OLD SON HIT TRANSMISSION SHIFT LEVER AND CAUSED VEHICLE TO RUN INTO GARAGE. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

WHILE DRIVING AIR BAG LIGHT WILL COME ON AND OFF. DEALER HAD BEEN CONTACTED, AND THEY SAID THAT WAS NOT A RECALL. CONSUMER WILL BE CHARGED FOR REPAIRS. *AK

CONSUMER RECEIVED RECALL 00268000/ FUEL LEAKAGE. HAD TAKEN VEHICLE TO DEALER, BUT IT DIDN'T INCLUDE 3.8L ENGINE. FUEL WAS LEAKING FROM VALVE COVER DOW TO EXHAUST MANIFOLD. VEHICLE LEAKS WHEN ON, BUT MORE WHEN SHUT OFF. FUEL MILEAGE DROPPED FROM 29 TO 11 OR 12 A GALLONS. *AK

CONSUMER HAD THE VEHICLE RUNNING AND ONE OF THE CHILDREN WAS REACHING FOR SOMETHING AND HIT GEAR SHIFT OUT OF PARK. THERE WAS NO ACCIDENT, BUT CONSUMER ASSUMED THERE WAS INTERLOCK SYSTEM ON VEHICLE. DEALER STATED THAT THEY WERE NOT REQUESTED BY GOVERNMENT TO PUT INTERLOCK SYSTEM INTO VEHICLE.*AK *SLC

ORIGINAL AIR CONDITIONING UNIT ALMOST CAUGHT ON FIRE. (ONLY USED DURING THE SUMMER MONTHS) NEW UNIT REPLACEMENT WILL COST APPROX. $750.00.

AIRBAG LIGHT STARTED TO FLASH. CURRENTLY, IT STAYS ON ALL THE TIME.*AK THE DEALER RPLACED CLOCK SPRING AS POSSIBLE CAUSE FOR AIR BAG LIGHT PROBLEM. *YH