2002 CHRYSLER TOWN AND COUNTRY Complaints

WHEN THE TEMPERATURE WAS 30 DEGREES AND BELOW THE WINDSHIELD WIPER FLUID FROZE. UPON FURTHER INVESTIGATION THE CONSUMER DISCOVERED THAT THE MANAGER OF THE LUBRICATION SERVICE THE VEHICLE WAS TAKEN TO PURPOSELY NEGLECTED TO MIX ENOUGH ALCOHOL WITH THE WASHER FLUID. *JB *NLM

MULTIPLE OIL LEAKS DURING A 7 MONTH PERIOD FROM 4/02-1/03 FOR A TOTAL OF 6 REPORTED TIMES RETURNED TO DEALERSHIP. DEALER HAS INSTALLED SEVERAL NEW PARTS INCLUDING OIL FILTER ADAPTER O-RING, OIL FILTER ADAPTER, ADAPTER SEAL, OIL COOLER (TWICE), HOSE TO OIL COOLER/ADAPTER. SINCE 6 REPORTED LEAKS AND LAST REPAIR ON 1/15/03, HAVE NOTICED 1 OR 2 DROPS OF OIL ON GARAGE FLOOR, BUT I AM NOT CERTAIN IT IS FIXED FOR GOOD. CURRENTLY WE ARE IN ARBITRATION THROUGH THE NCDS BECAUSE OF THIS AND OTHER REPAIRS REPEATEDLY PERFORMED. *JB

COMPLETE FAILURE OF POWER STEERING SYSTEM. UPON STARTUP OF VEHICLE IN GARAGE, HEARD LOUD BANG. EXITED VEHICLE TO FIND HUGH PUDDLE OF POWER STEERING FLUID POURING FROM VEHICLE. IT WAS UNDRIVABLE. DEALER INSTALLED POWER STEERING LINE AND POWER STEERING COOLER. SINCE THEN, FLUID HAS LEAKED TWICE AGAIN. DEALER HAS REPLACED ANOTHER HOSE, AND SPRING CLAMPS. THEN HEARD "WHIRRING' NOISE. HAD TO RETURN TO DEALER A LAST TIME TO PURGE AIR OUT OF SYSTEM THAT WAS NOT DONE CORRECTLY DURING REPAIRS. SO FAR, NO MORE LEAKS, BUT I AM NOT CERTAIN IT IS FIXED FOR GOOD. CURRENTLY WE ARE IN ARBITRATION THROUGH THE NCDS BECAUSE OF THIS AND OTHER REPAIRS REPEATEDLY PERFORMED.*JB

THE INDICATOR APPEARED WHEN THE HORN WAS ACTIVATED, BUT THE HORN DIDN'T SOUND. SCC *NLM

THE POWER STEERING FLUID LEAKED FROM THE VEHICLE, WHICH MADE THE VEHICLE DIFFICULT TO TURN.*JB

POWER PASSENGER SLIDING DOOR DOES NOT OPERATE CORRECTLY AND WILL NOT CLOSE AND LATCH FULLY. ON ORIGINAL COMPLAINT NOVEMBER 1, WE WERE TOLD AN UPDATED CONTROL MODULE WAS IN THE WORKS UPON CHECKING RECENTLY THE OTHER SERVICE WRITER SAID HE KNEW NOTHING OF ANY UPDATE. ON FEBRUARY THE 7 WHILE DRIVING OVER 20 MPH THE POWER SLIDING DOOR BEGAN TO OPERATE AS IF THE DOOR WAS OPENING, THE DOORS WERE LOCKED AT THE TIME. ON FEBRUARY 28, WE TOOK THE VAN IN FOR OIL AN CHANGE, AND REPORTED THE DOOR PROBLEM, THEN THE SERVICE WRITER SAID AN UPDATE TO REPAIR WAS IN THE WORKS. SHE THEN SUGGESTED THAT THE POWER DOORS BE DISCONNECTED FOR NOW UNTIL AN UPDATE IS COMPLETED. THE SERVICE WRITER SAID WE HAVE HAD LOTS OF COMPLAINTS ABOUT THE DOORS OPERATING THIS WAY, THIS DOES SEEM TO BE AN UNSAFE CONDITION AND THE ANSWER FOR THE SERVICE DEPARTMENT IS TO SUGGEST IT BE DISCONNECTED INDICATES IT IS WIDE SPREAD.*JB

THE FUEL GAUGE DID NOT GIVE THE CORRECT READING. *JB THE MILEAGE INDICATOR FLUCTUATED. THE FUEL LEAK DETECTION PUMP HOSE WAS REPLACED DUE TO BROKEN PARTS. SCC

THE VEHICLE STALLED WITHOUT WARNING. *JB AS THE CONSUMER PULLED INTO THE PARKING SPACE, THE VEHICLE STALLED WITHOUT WARNING, THEN THE VEHICLE WAS PLACED IN PARK, RESTARTED, AND CONTINUED INTO THE PARKING SPACE. ON ANOTHER OCCASION THE VEHICLE INTO REVERSE, THE VEHICLE STALLED WITHOUT WARNING, RESTARTED THE VEHICLE, PLACED IN DRIVE AND STALLED AGAIN. THERE WAS AN INTERMITTENT CLICK NOISE WHEN THE PEDAL IS DEPRESSED, THE A/C FAN NOISE, THE SUSPENSION FELT LOOSE AND LEANED TO LEFT, UNEVEN TIRE WEAR, CLUNK NOISE IN THE FRONT END WHEN COMING TO A STOP, WHEN TURNING, AND PULLING INTO A PARKING SPACE, THE TIRES MEET A RESISTANCE,THE GAS PEDAL VIBRATED, AND THERE WAS A GROANING NOISE IN THE STEERING WHEEL AND OR THE ENGINE WHEN TURNING OR WHEN IN REVERSE. THE MOTOR MOUNT WAS INSTALLED INCORRECTLY AND WAS REPOSITIONED PROPERLY. SCC

THE TIRES EXPERIENCED ABNORMAL WEAR OF THE REAR TIRES, CONSUMER WAS INFORMED AN ALIGNMENT WAS NEEDED. *JB THE ABNORMAL TIRE WEAR WAS ON ALL FOUR TIRE OUTER EDGES, OUT OF ALIGNMENT/ADJUSTMENT, FRONT ALIGNMENT WERE SET TO SPECIFICATIONS, HOWEVER, THE REAR AXLE TUBE ASSEMBLY WAS REPLACED ON THE REAR TO CORRECT THE PROBLEMS. SCC

APROX. 4 MILES INTO MY COMMUTE THE AUTOMATIC SLIDING DOOR ON PASSENGER SIDE OF THE VEHICLE OPENED AND CLOSED BY ITSELF WHILE DRIVING AT A RATE OF 35MPH. NO WARNING ALARMS HAD GONE OFF TO INDICATE THE DOOR WAS NOT PROPERLY CLOSED.