2002 CHRYSLER TOWN AND COUNTRY Complaints

THE REAR HATCH DOOR WINDOW SHATTERED INTO PIECES, CAUSE UNKNOWN. THIS HAS OCCURRED ONCE BEFORE AND HAPPENED AGAIN WITHIN A TWO WEEK REPAIR. PH

WHILE PARKED ON A FLAT SURFACE VEHICLE SHIFTED INTO DRIVE HITTING RAILROAD CROSSING. DEALER NOTIFIED. TS

WINDSHIELD WASHER SPRAY NOZZLES FROZE DURING LOW TEMPERATURE CONDITIONS CAUSING SERIOUS VISIBILITY PROBLEMS ON HIGHWAY DUE TO SALT SPRAY. EXTRA HEAVY DUTY 'RED' SOLUTION HAD BEEN USED, SUPPOSED TO BE GOOD FOR -30 DEGREES F. IT APPEARS THAT THE POSITION OF THE SPRAY NOZZLES, AND PERHAPS THE POSITION OF THE RESERVOIR TANK DO NO BENEFIT FROM THE HEAT OF THE ENGINE OR DEFROSTERS.

THERE IS A LOUD SQUEALING NOISE UNDER THE HOOD OF THE VEHICLE. DEALERSHIP STATED THIS IS COMING FROM A PART IN THE ENGINE. THE DEALERSHIP HAS MADE SEVERAL ATTEMPTS TO REMEDY THE PROBLEM, BUT FAILED. THE NOISE STILL OCCURS. PH

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT CAME ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS *DT

2002 CHRYSLER TOWN AND COUNTRY IS SUPPOSED TO BE EQUIPPED WITH THE LATCH SYSTEM IN "ALL REAR SEATING POSITIONS". THIS SYSTEM (INCLUDING THE TETHERS) ARE NOT PRESENT ON THE 3-PASSENGER SEAT IN THIS VEHICLE. THE SAME IS TRUE FOR MOST OF THE 2003 TOWN AND COUNTRY VANS IN THE LOT OF MY CAR DEALER.

ENGINE SURGES AND CUTS OUT BETWEEN 40 AND 60 MPH. ON OCCASION IT STOPS RUNNING. TS

2002 CHRYSLER TOWN & COUNTRY HORN THE HORN ON THE VEHILCLES IS VERY DIFFICULT TO HONK, FOR THE LACK OF A BETTER WORD. TAPPING THE HORN AS A FRIENDLY GESTURE IS OUT OF THE QUESTION - IN FACT IT IS DISCONCERTING IN THAT YOU REALLY HAVE TO PRESS HARD ON IT TO MAKE IT WORK AND WHEN IT FINALLY WORKS, IT IS QUITE A BLAST (BECAUSE OF THE PRESSURE REQUIRED). THE DEALER SAYS THAT THEY ARE ALL THIS WAY (I CAN'T BE SURE OF THAT)AND THAT THEY ARE NOT ALLOWED TO MAKE ANY CHANGES TO THE TENSION OR PART INVOLVED IN THE PROBLEM. NO VEHICLE I HAVE EVER OWNED HAS EVEN REMOTELY EXHIBITED THIS PROBLEM. THE FACT IS THAT IT BECOMES A SAFETY ISSUE BECAUSE ONE HAS TO CONSCIOUSLY THINK ABOUT HOW HARD TO PRESS ON THE HORN TO PRODUCE THE DESIRED RESULTS. IN THIS CASE, THE ONLY RESULT IS A VERY LOUD AND UNFRIENDLY BLAST. MANY THANKS, NICK 707-785-3440 TS

AIRBAG LIGHT KEEPS COMING ON WHILE DRIVING. DEALER KEEPS TELLING ME IT IS FIXED. PASSENGER SLIDER KEEPS STICKING WHEN COLD, IT DOES NOT OPEN BY REMOTE. CHILD SEAT BELT HAS HAD TO BE REPLACED, AND STILL DOES NOT LATCH WELL.

WHILE DRIVING 60 MPH THE VEHICLE STARTED TO SLOW DOWN, WHILE ACCELERATOR WAS APPLIED. VEHICLE WAS TOWED TO DEALER WHO DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. TS