2011 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK LID OPENED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE REMOTE MADE CONTACT WITH THE DOOR AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/21/16 LN THE CONSUMER STATED THE LID GOES UP AND DOWN ON ITS OWN. THE CONSUMER STATED HE WAS IN THE HEAD AND CAUSED A BUMP TO FOR ON THE CONSUMERS HEAD, WHEN THE LID CAME DOWN ON ITS OWN. UPDATED 03/30/16.*JB *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAD JUST PARKED THE VEHICLE, CAME BACK APPROXIMATELY 20 MINUTES LATER AND THE VEHICLE WAS COMPLETELY DEAD. NO POWER ANYWHERE. POWER DOORS, WINDOWS, RADIO, HORN, IGNITION, LIGHTS, CHIMES, STEERING. NOTHING WORKED. HAD TO HAVE VEHICLE TOWED. I THEN SPENT MONEY ON A NEW BATTERY BECAUSE MY BATTERY WAS SHORTED OUT BY THIS ELECTRICAL ISSUE. I WAS THEN TOLD IT WAS THE TIPM AND THAT THIS WASN'T COVERED UNDER MY EXTENDED WARRANTY. IN DOING RESEARCH I LEARNED THAT THIS IS A KNOWN ISSUE AND THAT CHRYSLER HAS BASICALLY REFUSED TO DO A RECALL ON THIS. THIS IS EXTREMELY UNSAFE AS THIS COULD HAVE HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH. THIS COULD HAVE BEEN FATAL AS WHEN THE POWER IS LOST, THE ENGINE SHUTS DOWN CAUSING IT NEARLY IMPOSSIBLE TO STEER, CAUSING THE FLASHERS TO BE INOPERABLE, CAUSING THE HORN NOT TO WORK, AND BECAUSE THEIR IS NO POWER THE AIRBAGS WOULD NOT DEPLOY IN A CRASH.

PURCHASED VEHICLE IN AUGUST, 2014. IN JANUARY 2015, AFTER STARTING VEHICLE, BLIND SPOT SYSTEM CHIMED AND LIGHTS IN MIRRORS STAYED ON STEADILY. SYSTEM STATED BLIND SPOT SYSTEM NOT AVAILABLE. AFTER MUCH RESEARCH, NUMEROUS COMPLAINTS ABOUT THIS PROBLEM, AND THE COST TO REPAIR. THIS IS A SAFETY ISSUE AS IT HELPS PREVENT CRASHES DUE TO BLIND SPOTS. NOW EVERY TIME I START VEHICLE, I HAVE TO LISTEN TO THE CHIME INFORMING ME IT IS NOT OPERABLE. VEHICLE HAD APPROXIMATELY 59,000 MILES WHEN THIS SYSTEM FAILED.

AFTER BEING IN THE SHOP FOR 4 WEEKS THEY TOOK A TIPM OFF OF ANOTHER VEHICLE TO SEE IT THAT WOULD FIXED MINE. IT FINALLY WILL START, I GOT IT OUT OF THE SHOP ON 10/20/15. I HAVE HAD NO PROBLEMS UNTIL 11/1/15 AROUND 9 P.M. MY VAN WAS IN MY DRIVEWAY AND I HEARD A HORN AND LOOKED OUTSIDE MY LIGHTS WHERE ON AND THE VAN WAS RUNNING. MY KEYS WHERE IN MY PURSE ACROSS THE ROOM. IT WAS THE WEIRDEST THING. I WENT OUT THERE, THE DOORS WERE LOCKED AND RUNNING. I HAD TO GET MY KEYS AND CUT IT OFF. I HOPE I AM NOT FIXING TO START HAVING PROBLEMS WITH THIS TIPM.

WHILE DRIVING, THE DASHBOARD LIGHTS AND REAR HEAT CONTROLS BEGAN BEHAVING ERRATICALLY - FLASHING AS IF SOMEONE WAS PLAYING WITH THEM WHEN NO ONE ELSE WAS IN THE VEHICLE. THIS LASTED SEVERAL MONTHS. THEN THE VAN BEGAN STARTING VERY SLOWLY AND ONLY AFTER SEVERAL ATTEMPTS BEFORE NOT STARTING AT ALL. DURING THIS TIME WE REPLACED THE BATTERY BELIEVING IT TO BE A BATTERY ISSUE. AFTER THE VAN WOULD NOT START, IT WAS TAKEN TO THE LOCAL CHRYSLER DEALERSHIP WHERE WE WERE TOLD IT WAS A FUEL RELAY WHICH WAS INTEGRATED INTO THE FUSE PANEL AND THE ENTIRE THING NEEDED TO BE REPLACED.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000.

WHILE ATTEMPTING TO START IGNITION THIS MORNING, THE ENGINE CRANKED OVER ONCE THEN STALLED AND WOULD NOT RESTART. ALL DASH LIGHTS AND RADIO WORKED HOWEVER POWER WINDOWS WORKED INTERMITTENTLY. AFTER ABOUT TWENTY MINUTES, THE ENGINE FINALLY STARTED BUT THE TRACTION CONTROL OFF LIGHT REMAINED ILLUMINATED FOR ANOTHER TEN MINUTES OR SO.

2011 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR VENT WINDOW SWITCH RECALL PARTS. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. *JB