2011 CHRYSLER TOWN AND COUNTRY Complaints

FOR A WEEK I HAD TROUBLE GETTING VEHICLE TO START, ON 9/10/15 ONLY 5 MONTHS AFTER BUYING VEHICLE IT STARTING LOOSING POWER WHILE I WAS DRIVING 45 MPH DOWN A BUSY HIGHWAY. NO LIGHTS CAME ON INDICATING THERE WAS NO POWER IT JUST STARTED SLOWING DOWN, SO I PULLED OVER WHICH WAS VERY HARD TO DO BECAUSE THE STEERING WHEEL WAS TIGHT AND THE BRAKES WERE TIGHT AS WELL. FINALLY GOT IT TO CRANK SO I COULD GET TO A SAFE PLACE OFF OF THE SIDE OF THE ROAD. I HAD IT TOWED TO A LOCAL MECHANIC WHO STATED IT WAS FUEL PUMP BUT HE WANTED DEALERSHIP LOOK AT IT TO BE SURE THAT WAS THE ONLY THING. THEY TOWED IN ON 9/16/15. WAS NOT ABLE TO GET IT FIXED UNTIL 9/23/15, WHEN I HAD MY HUSBAND TAKE ME TO PICK IT UP. I DROVE IT ACROSS TOWN TO WORK, AT LUNCH WOULD NOT CRANK. THEY HAD TO TOW IT BACK TO DEALERSHIP WHERE THEY INFORMED ME THERE WAS A BAD CONNECTOR AND WAS FIXING THAT. AFTER FIXING THAT STILL WOULD NOT CRANK SO THEY HAVE BEEN GOING WIRE FOR WIRE TRYING TO FIND OUT THE PROBLEM BECAUSE THE TIPM IS ON NATIONAL BACKORDER SO UNABLE TO GET A NEW ONE FOR NOW. IT HAS BEEN 3 WEEKS WITHOUT MY VAN.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF, IT WOULD OCCASIONALLY FAIL TO RESTART. THE VEHICLE WAS UNABLE TO START FOR THE ENTIRE LAST MONTH. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED SEVERAL TIMES, BUT RESTARTED AFTER A WHILE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

2011 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOORS FAILED TO REMAIN OPEN AND IT AUTOMATICALLY CLOSED.THE DOOR REQUIRED EXCESSIVE FORCE TO AVOID CLOSING AND PREVENTING AN INJURY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED ON TWO SEPARATE OCCASIONS WHERE THEY FLASHED THE COMPUTER, BUT THE PROBLEM REOCCURS. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 65,000.

2011 CHYRSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE. *SMD RECALL # 14V234000. *JB

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. WHEN THE BRAKES WERE ENGAGED, THE ENGINE RPMS RAPIDLY INCREASED AND EXHIBITED A LOUD REVVING SOUND. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 29,500.

VAN IS DRIVEN BY TWO SENIORS WHO DO NOT ABUSE BRAKES. AT 27000 MILES, ROTORS REQUIRED TURNING DUE TO WARPAGE. AT 49000 MILES, PROBLEM HAS RECURRED AND ROTORS WILL AGAIN REQUIRE SERVICE OR REPLACEMENT.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ UPDATED 12/10/15. *JB

MY 2011 CHRYSLER TOWN AND COUNTY VAN HAS A BAD FUEL PUMP RELAY - CAUSING THE FUEL PUMP TO NOT SHUT OFF. THIS DRAINS THE BATTERY AND IS ALSO A FIRE HAZARD TO ME AND MY 4 CHILDREN THAT I DRIVE IN THIS VAN EVERY DAY. IT IS THE SAME EXACT ENGINE AND PROBLEM THAT WAS INCLUDED IN A RECALL FOR DODGE DURANGOS AND JEEP CHEROKEES, YET CHRYSLER REFUSES TO FIX THE VEHICLE UNDER RECALL. I CALLED CHRYSLER AND THEY TOLD ME "THEY DO NOT FEEL BAD NOT DO THEY CARE IF I CATCH ON FIRE AND SUE THEM", AND THAT THEY "WILL NOT INCREASE THE RECALL TO INCLUDE OTHER VEHICLES REGARDLESS OF COMPLAINTS" THE DEALERSHIP IS NOW TELLING ME THAT THE FUEL PUMP MODULE IS PART OF THE TOTAL INTEGRATED POWER MODULE AND WILL BE $1100 TO REPLACE, AND THAT THE PARTS ARE ON BACK ORDER AND THEY HAVE NO CLUE WHEN THEY WILL BE IN. I FEEL LIKE CHRYSLER IS PUTTING MYSELF AND OTHER SAFETY IN JEOPARDY AND SOMETHING SHOULD BE DONE ABOUT THIS. THEY ARE TRYING TO KILL US, AND ARE NOT EVEN GIVING US A CHANCE TO FIX IT. PLEASE HELP.

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .....UPDATED 02/10/16 *BF, 03/29/18*JB *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.