2013 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE INTERIOR LIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT ON A SEPARATE OCCASION THE LIFT GATE BUTTON WAS DEPRESSED BUT THE LIFT GATE FAILED TO CLOSE AND HAD TO BE CLOSED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,555. ...UPDATED 02/03/16 *BF *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WE RECEIVED NOTICE THAT THE REAR QUARTER VENT WINDOW SWITCH COULD OVERHEAT IF EXPOSED TO LIQUID MOISTURE. IT COULD CAUSE A BURNING ODOR, SMOKE, OR A DRIVER'S DOOR FIRE WITHOUT WARNING. WE WERE NOTIFIED IN JANUARY, 2015, AND CHRYSLER HAS STILL NOT SUPPLIED THE NEEDED PARTS TO THE DEALERSHIP.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 11/02/15*BF THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 11/05/15*JB

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE EXCEPT FOR THE REAR WINDOW BEING INOPERABLE DUE TO THE SWITCH BEING DISCONNECTED.

WIPERSAND HEADLIGHTS CAME ON BY THEMSELVES AND CYCLED ABOUT FOUR TIMES AND THEN WENT OFF. WE WERE DRIVING DOWN A SMOOTH ROAD, CLEAR DAY, TEMPERATURE WAS 80 DEGREES. WIPER AND HEADLIGHT SWITCH WERE SET AT "AUTO". A FEW DAYS LATER SAME THING HAPPENS. TAKE IT TO DEALER AND THEY STATE IT'S THE TIPM WHICH IS REPLACED FOR THE FIRST TIME. A MONTH OR SO LATER, WE ARE IN A BAD RAIN STORM AND THE WIPERS (IN AUTO) DO NOT COME ON. WHEN SWITCHED TO MANUAL, THERE IS ONLY THE SLOW SPEED AVAILABLE. TO SHORTEN THE STORY THE VAN HAS BEEN BACK TO THE DEALER FOUR TIMES FOR THE WIPER/HEADLIGHT PROBLEMS PLUS A FEW OTHER PROBLEMS. IT IS AGAIN AT THE DEALER FOR -YOU GUESSED IT THE WIPERS/HEADLIGHT ISSUE. THE DEALER IS GOING TO PUT IN THE FOURTH TIPM IN LESS THAN THE TWO YEARS (OCT 2013) WE'VE OWNED IT. I'VE BEEN WAITING OVER A WEEK TO GET THE VAN BACK AND I'M TOLD THERE IS A NATIONWIDE SHORTAGE OF TIPMS. OTHER MALADIES INCLUDE THE VAN BEING TOTALLY DEAD BECAUSE THE MAIN POWER PANEL ON THE LEFT WHEEL WELL WAS CORRODED. I TOO AM WAITING FOR THE QTR WINDOW SWITCHES. I'M TOLD THERE ARE TWO COLORS - GREEN AND BLUE. CHRYSLER HAS THE GREEN SWITCHES FOR LOWER LEVEL MODELS. THE HIGH END VANS NEED THE BLUE SWITCH.. IF IT WAS NOT FOR THE STOW & GO SEATING FEATURE WE WERE GOING TO BY A HONDA ODYSSEY. I FEEL RIPPED OFF AFTER SPENDING $39,000 FOR THE VEHICLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING DOWN THE EXPRESSWAY ON AUG 13TH AROUND 9PM WHEN SUDDENLY THE HOOD OF MY MINIVAN FLEW OPEN AND SMACKED MY WINDSHIELD. EVERYTHING WENT BLACK IN FRONT OF ME DUE TO THE WINDSHIELD SHATTERING AND THE HOOD UP AGAINST THE CAR. I WAS FORCED TO NAVIGATE MYSELF AND MY NEWBORN TWINS ACROSS THE 4 LANE HIGHWAY UNABLE TO SEE A THING. LUCKILY I MADE IT WITHOUT CAUSING A HORRIBLE ACCIDENT. WHEN THE OFFICER ARRIVED HE POINTED OUT THE LATCH OF THE HOOD DID NOT SIMPLY COME UNDONE BUT THE BOLTS WERE ACTUALLY STRIPPED OUT AND THE ENTIRE MECHANISM HAD DEFAULTED. HE STRONGLY ENCOURAGED ME TO CONTACT CHRYSLER. I CONTACTED CHRYSLER THE FOLLOWING MORNING. MY MINIVAN HAS NEVER BEEN WRECKED NOR HAD WE HAD ANY PROBLEMS OR CONCERNS WITH THE HOOD BEFORE. MY MINIVAN STILL REMAINS AT THE BODY SHOP WAITING TO BE REPAIRED BECAUSE CHRYSLER CLAIMS THEY ARE IN NO WAY RESPONSIBLE FOR WHAT HAPPENED WITH THE VEHICLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.