1996 CHRYSLER TOWN AND COUNTRY Complaints

PAINT ESTIMATE AT BODY SHOP IS TO REPAINT ENTIRE BUMPER OR REPLACE. TOO COSTLY FOR ME. LATER MODELS (?) HAD RUBBER MAT HERE TO PROTECT BUMPER. THIS VAN DOES NOT HAVE THAT. MISSING? OR REASON FOR NEW FEATURE? AT ANY RATE, COMPLETE PAINT JOB ON REAR BUMPER IS SEVERAL HUNDRED DOLLARS. CANNOT AFFORD IT.*AK

COMPUTER MODULE WENT OUT TWICE, VEHICLE WOULD NOT START. VEHICLE IS AT DEALER. VEHICLE HAD BEEN AT GARAGE FOR 2 WEEKS, MANUFACTURER STATED THAT PARTS WERE ON BACKLOG. *SLC

CAR WILL OCCASIONALLY NOT START. NOTHING. PLENTY OF JUICE, BUT NO STARTER, NOT EVEN A CLICK. SOMETIMES, AFTER DOING NOTHING, THE CAR WILL START AS THOUGH EVRYTHING IS FINE. HAVE BROUGHT TO SHOP. THE PROBLEM DOESN'T SHOW UP W/ ERROR READING ON THEIR COMPUTERS. THEY HAVE REPLACED FUSES, BUT IT DOESNT WORK. FOR EXAMPLE, CAR WOULDN'T START THIS MORNING, SO I'M AT HOME WITH THE KIDS. JUST WENT OUTSIDE AND IT STARTED. IT WILL PROBABLY WORK FINE FOR A MONTH OR TWO, AND THEN, WON'T START. HOPEFULLY WE WON'T BE STRANDED SOMEWHERE. HOPE YOU CAN HELP.

VEHICLE HAS A LEAK IN FUEL INJECTION FUEL RAIL. DEALER REPAIRING VEHICLE.*AK

WE HAVE HAD TO HAVE THE WHOLE TRANSMISSION REBUILT AND/OR REPLACED IN NOV. WE ALSO HAD TO TAKE OUR VEHICLE BACH WITHIN 1 WEEK TO HAVE MORE TRANS. WORK DONE EVEN AFTER IT WAS REPLACED. NOW IT BACK IN THE SHOP FOR A WATER PUMP LEAK AND A THERMOSTAT, ALONG WITH REPLACEMENT OF THE LINES TO THE COOLING SYSTEM BECAUSE THEY ARE CRACKED, ALONG WITH ANOTHER ROUND WITH THE BELT AND TENSIONER THAT WE HAD REPLACED IN APRIL OF 2000. WE ALSO HAVE HAD THE ELECTRICAL RELY REPLACED 2 TIMES AND WE ARE WONDERING IF WE WILL HAVE TO REPLACE IT AGAIN AFTER A YEAR OF USE. WE ARE SO FED UP WITH THIS VEHICLE RIGHT NOW THAT YOU CAN NOT EVEN IMAGINE. FOR THE PAST 4 MONTHS IT HAS SET IN OUR DRIVE WAY BECAUSE WE ARE AFRAID TO DRIVE IT..... WE ARE NOW WONDERING WHEN IT IS DRIVEN WHAT IS GOING TO HAPPEN TO IT NEXT. WE ARE NOT TO HAPPY WITH HAVING TO PUT ALL THIS MONEY IN A VEHICLE THAT IS 5 YEARS OLD AND 62K MILES. WE HAVE ALL THE SERVICE RECORDS ON THIS VEHICLE IF YOU NEED THEM. PLEASE RESPOND TO THIS COMPLAINT AND INVESTIGATE THE PROBLEMS FUTHER. AS IT LOOKS THERE ARE LOTS OF PEOPLE THAT HAVE COMPLAINED ABOUT THE SAME PROBLEMS AS I HAVE.

THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY, THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO INFORMED THEM THAT THE AIR BAG WAS NOT OPERATIMG PROPERLY AND WOULD NOT HAVE INFLATED DURING AN ACCIDENT DUE TO A FAULTY CLOCK SPRING, THE CONSUMER FEELS THAT THE MANUFACTURER SHOULD PAY FOR THIS REPAIR. NLM

THE ORIGINAL TRANSMISSION IN THIS VAN FAILED AT 21,800 MILES. A BRAND NEW TRANSMISSION (NOT A RE-MANUFACTURED UNIT) WAS INSTALLED JUST BEFORE WE PURCHASED THIS VAN IN DEC. OF 1998. THIS SECOND TRANSMISSION IS FAILING AND NEEDS TO BE REPLACED, WITH ONLY 17,700 MILES ON IT. CHRYSLER HAS OFFERED TO PAY FOR HALF OF THE REPLACEMENT COST, BUT NEW TRANSMISSIONS SHOULD LAST MORE THAN AN AVERAGE OF 19,750 MILES.

THE BRIDGESTONE TIRES ON THE VEHICLE EXPERIENCED TWO FLATS ON BOTH RIGHT REAR AND LEFT REAR WITHIN 4 MONTHS, CONSUMER REPLACED ALL THE BRIDGESTONE TIRES DUE TO PROBLEMS, TIRES WERE REPLACEMENT TIRES NOT ORIGINAL EQUIPMENT. *MJS

AIR BAG LIGHT PERMANENTLY ON DUE TO FAILED CLOCK SPRING ASSEMBLY, AIR BAGS DISABLED, ALSO AFFECTED HORN AND CUISE CONTROL. VEHICLE SUFFERS FROM UNUSUAL POWER DRAINS/FLUCTUATIONS, BATTERY REPLACED 3 TIMES WITHIN 3 1/2 YEARS. ELECTRONIC DOOR LOCKS (FOUR DOORS) FREQUENTLY FAIL, CAN ONLY SERVICE WHEN FAILURE IS CONSISTENT. VEHICLE OCCASIONALLY STALLS (ABRUPTLY) AT ANY SPEED, THROTTLE SYSTEM SERVICED A FEW TIMES (OUTSIDE OF TUNE-UPS) WITH LITTLE BENEFIT. FRONT AND REAR WINDSHIELD WIPERS ACTIVATE BY THEMSELVES QUITE OFTEN (BUT NEVER AT THE SERVICE SHOP/DEALERSHIP), WITH NO SET PATTERN, MULTIFUNCTION SWITCH REPLACED TWICE. ALL PROBLEMS EXCEPT FOR AIR BAG (CUSTOMER PAID FOR REPAIR AS WELL AS FOR OTHER PROBLEMS) STILL PERSIST.*AK

IN JUNE 1999 CONSUMER TOOK VEHICLE TO DEALER BECAUSE SIDE SLIDING DOOR WOULD NOT LOCK. DEALER FIXED PROBLEM. THEN, IN JANUARY 01 WHILE VAN WAS MOVING CONSUMER'S DAUGHTER REACHES FROM HER SEAT AND WAS ABLE TO PULL DOOR OPEN. CONTACTED DEALER, AND DEALER SAID THERE WAS A NEW SYSTEM THAT THEY COULD INSTALL FOR A HIGH PRICE OR THEY COULD INSTALL OLD SYSTEM FOR A CHEAPER PRICE. *AK