2011 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE PARKED, A STRONG BURNING ODOR EMITTED FROM THE VENT WINDOW SWITCH IN THE DRIVER'S DOOR ARM REST. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE VENT WINDOW SWITCH IN THE DOOR ARM REST WAS DISCONNECTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. MA 10/15/2015 *CN

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THIS IS IN REGARDS TO A SAFETY RECALL. FOR THE REAR QUARTER VENT WINDOW SWITCH. AFTER TALKING TO JOHNSON AND SONS 1910 WEST GRAND AVE., WISCONSIN RAPIDS, WI 54495. (888)544-6369 TWICE FOR AN APPOINTMENT I WAS TOLD THERE IS A TWO YEAR WAIT!!!! SINCE THEN THE SWITCH STOPPED WORKING. THE VENTS HAD TO BE MANUALLY CLOSED. AND NOW DO NOT WORK AT ALL. THIS NOT AN ACCEPTABLE OR REASONABLE TIME TO WAIT FOR THE PART. I COULD FIX IT MYSELF IF I HAD THE PART. PLEASE CHECK INTO THIS MATTER. THANK YOU. *TR

BATTERY FAILURE LAST MONTH FOLLOWED BY A TIPM FAILURE THIS MONTH. BATTERY COST ME $220 TO REPLACE. I FOUND OUT IT COULD HAVE BEEN CAUSED BY THE TIPM FAILURE. 8/12/15 COULD NOT START CAR. I TOOK IT BACK TO THE DEALER AND THEY TOLD ME THE TIPM WAS NOT SENDING A SIGNAL TO THE FUEL PUMP AND HAD TO BE REPLACED. IT WAS NOT COVERED AND IT COST ME $1050.05 TO REPLACE. THIS SEEMS TO BE A MAJOR ISSUE WITH CHRYSLER VEHICLES.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN EITHER USING THE KEYLESS ENTRY CONTROL OR USING THE INTERIOR DOOR LOCK CONTROLS THE RH FRONT PASSENGER DOOR WILL NOT LOCK/UNLOCK USING THE ELECTRONIC CONTROLS. HAD BEEN FUNCTIONAL UP TO THIS POINT IN TIME. HAVE TO MANUALLY PUSH DOWN THE LOCK BUTTON AND TO UNLOCK , HAVE TO REACH OVER AND PULL THE DOOR HANDLE IN ORDER TO UNLOCK THE DOOR. APPARENTLY A VERY COMMON COMPLAINT FOR THIS MODEL.

THIS IS WITH REGARD TO A CHRYSLER REAR QUARTER VENT WINDOW SWITCH SAFETY RECALL P25/NHTSA 14V-234. WE RECEIVED THE RECALL AROUND MAY 2014 AND WENT TO THE LOCAL DEALER SHORTLY AFTER. THEY DID NOT HAVE THE PART SHIPPED FROM CHRYSLER AND DISCONNECTED OUR VENT WINDOW SWITCH AS A SAFETY MEASURE UNTIL THE PART COMES IN. WE HAVE CHECKED NUMEROUS TIMES AND THEY STILL HAVE NOT RECEIVED THE PARTS FROM CHRYSLER AS OF AUGUST 2015. THE DEALER APPEARS TO HAVE DONE WHAT THEY CAN AND THE HOLD UP HAS BEEN WITH CHRYSLER.