2013 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 09/18/15 *JS

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACTS STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE IN PARK, THE PASSENGER SIDE MIRROR FAILED TO ADJUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN

MY CHRYSLER TOWN AND COUNTRY 2013 WAS RECALLED FOR A REAR QUARTER WINDOW SWITCH. P25/NHTSA 14V-234. I HAVE WAITED FOR OVER A YEAR FOR THE PART AND IT STILL HAS NOT COME IN. NO ONE AT CHRYSLER WANTS TO DEAL WITH THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT INDICATED THAT, AS A TEMPORARY ADJUSTMENT, THE REAR QUARTER VENT WINDOW SWITCH WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE PART WOULD BECOME AVAILABLE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

BACK IN JULY 2014, WE RECEIVED A RECALL NOTICE FOR REPLACEMENT OF REAR QUARTER VENT WINDOW SWITCH. I HAVE CALLED OUR LOCAL DEALER 3-TIMES AND TOOK MY VAN TO THEM TO HAVE MY WINDOWS DISCONNECTED. THEY SAID THEY WOULD NOTIFY ME WHEN A NEW SWITCH WAS AVAILABLE. SINCE THEN WE RECEIVED 2 MORE RECALL NOTICES AND NOW I WOULD LIKE TO KNOW WHY IT IS TAKING 9 MONTHS AND STILL NO FIX. THIS SEEMS LIKE A LITTLE MUCH. THIS IS MY SECOND TOWN AND COUNTRY AND HAVE BEEN PLEASED WITH THE PERFORMANCE BUT THE RECALL FIX HAS ME THINKING IT MAY BE TIME TO TRADE. WILL SOMEBODY LET ME KNOW WHAT IS GOING ON????? THANK YOU, [XXX] E-MAIL= [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.