2011 CHRYSLER TOWN AND COUNTRY Complaints

ENGINE WOULD NOT TURN ON, VEHICLE SEEM TO NOT GET FUEL OR IT WOULD START THEN STALL. HAD THE FUEL PUMP REPLACED AND PLUGS REPLACED BUT THE PROBLEM REMAINS. *TR

WE HAVE RECEIVED A RECALL NOTICE VIA MAIL (P25/NHTSA 14V-234), AND THE DEALERSHIP HAS DISABLED THE DEFECTIVE PART BUT THEY HAVE NOT YET REPLACED THE DEFECTIVE PARTS NOW FOR MORE THAN 90 DAYS... THIS IS IN MY OPINION EXCESSIVE. THEY HAVE PRESSURED US TO BUY AN EXTENDED WARRANTY IN LIEU OF FIXING THE DEFECTIVE PART AT A COST OF ~$3,000.00. WE ARE AT THIS TIME REFUSING TO PAY THE EXTENDED ~$3,000 FOR SOMETHING THAT THEY ARE RESPONSIBLE FOR. THE DEALERSHIP IN QUESTION IS ARRIGO OF SUNRISE FLORIDA. *TR

WHEN DRIVING OUR CHRYSLER TOWN AND COUNTRY, 2011, THE VAN STALLED AND DIED AT AN INTERSECTION. AFTER A FEW CRANKS, THE ENGINE STARTED AGAIN. THEN AFTER TRAVELING ABOUT 200 FEET THE VAN DIED AGAIN AND THE POWER STEERING WENT OUT. I WAS ABLE TO LABOR IT INTO A PARKING LOT WHERE IT WAS TOWED AND THE DEALER COULD NOT PIN POINT AN ISSUE. EVERY MORNING IT IS EXTREMELY DIFFICULT TO START. IT HAS SAT AT OUR HOME FOR TWO DAYS WITHOUT ANY LUCK OF STARTING IT. WE ARE WAITING UNTIL WEDNESDAY WHEN THE DEALER CAN SEE THE CAR AGAIN. EACH TIME IT IS COSTING US $90 FOR THEM TO LOOK AT IT. *TR

LAST MONTH MY VAN STARTED ACTING UP. NOT STARTING ALL THE TIME AND HAVING STRANGE ELECTRICAL GLITCHES. I ASSUMED IT WAS THE BATTERY. I REPLACED THE BATTERY AND NOW IT'S NOT STARTING AGAIN. I LOOKED ONLINE AND FOUND NUMEROUS PEOPLE ARE HAVING THE SAME EXACT ISSUE. I AM NOW TOLD THIS IS GOING TO COST ME OVER A THOUSAND DOLLARS TO FIX. ALL I WANT IS A RELIABLE VEHICLE THAT WILL GET ME FROM POINT A TO POINT B. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN UPDATED 11/20/2015*JS

IN JUNE OF 2014 WE TOOK OUR VAN TO SHIVLEY MOTORS CHAMBERSBURG PA FOR INSPECTION.WAS TOLD OF RECALL AND THE SWITCH WAS DISCONNECTED. IT IS NOW ALMOST APRIL OF 2015 AND THE SWITCH HAS NOT BEEN REPLACED. CONTACTED DEALER AND THEY SAID PART NOT AVAILABLE. CALLED NHTSA AND WAS TOLD THE PARTS WERE BEING SHIPPED ABOUT 2 MONTHS AGO. STILL NO REPAIR. HAVE ATTEMPTED TO CONTACT CHRYSLER ONLY TO BE PUT ON HOLD FOR AS HIGH AS 35 PLUS MINUTES AND STILL NO HELP. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/26/15*CN THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 9/17/2015*JS

TL*THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. HOWEVER, THE DEALER DISCONNECTED THE WIRES AND UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/15 *BF UPDATED 05/14/15*JB

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN THE ENGINE OFF, THE KEY WOULD NOT TURN INTO THE OFF POSITION UNTIL THE KEY WAS REMOVED. THE CONTACT INSERTED A SCREW INTO THE KEY CYLINDER TO TURN INTO THE OFF POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE IGNITION MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

BLIND SPOT MONITORING SYSTEM FAILED. THE SAFETY SYSTEM IS NO LONGER FUNCTIONING AND THE DEALER SAID THAT BOTH SENSORS HAVE INTERNAL FAILURES. QUOTED OVER $2400 TO REPLACE THE SENSORS. *TR