1994 CHRYSLER TOWN AND COUNTRY Complaints

IN THE LAST 6 YEARS, OWNER HAS LOST 5 DECORATIVE CAPS THAT COVER THE LUG NUTS , THE LUG WRENCH SUPPLIED WITH THE VAN DOES NOT GRIP THE REMAINING PORTION OF THE SMALLER LUG NUT, WHICH MAKES IT IMPOSSIBLE TO REMOVE THE WHEEL AND/OR FLAT TIRE FROM THE VEHICLE. CJ

CONSUMER HEARD A BANGING NOISE WHILE DRIVING. PULLED OVER, OPENED LIFTGATE, AND NOTICED RIGHT SIDE STRUT WAS BROKEN, THEN CONSUMER WAS CLOSING LIFTGATE, AND GLASS EXPLODED IN CONSUMER'S FACE. *AK

TRANSMISSION EXHIBITED MANY CONVERTER SHUDDER / LOCKUP SYMPTOMS AT HIGHWAY SPEED; ALSO EXTREME HARSHNESS / BANGING WHEN SHIFTING INTO GEAR PRIOR TO A TOTAL FAILURE ON A HEAVILY TRAVELED 2-LANE RURAL ROAD. AN EXTREME HAZARD WAS CREATED FOR OCCUPANTS AND OTHER MOTORISTS.*AK

SUDDEN DOWNSHIFT/DECELERATION -TRANSMISSION LOCKED IN 2ND GEAR - TOTAL TRANSMISSION FAILURE REQUIRING $1500 REBUILD. STILL EXHIBITS DELAYED SHIFTING AND SOMETIMES POOR ACCELERATION DUE TO DELAYED DOWNSHIFTS. CHRYSLER'S ONLY COMMENT... THEY CONSIDER ME "IRRESPONSIBLE FOR NOT HAVING BOUGHT THE EXTENDED WARRANTY OFFERED BY THE DEALER AT PURCHASE." (DIRECT QUOTE FROM CHRYSLER CUSTOMER RELATIONS PERSON.)*AK

AFTER PUSHING THE BUTTON TO OPEN THE REAR HATCH, THE HATCH (DOOR) OPENED. WHILE MY HUSBAND WAS REMOVING BOXES, THE SPRING BROKE AND THE DOOR FELL AND HIT HIM ON THE HEAD. *AK

DRIVERS SEATBACK PRONE TO COLL;AP[SE - SHOULDER BELT ADJUSTMENT HAS A PROTUSION AT ABOUT HEAD HEIGHT ON THE DOOR POST THAT WILL PUNCTURE THE HEAD IN THE EVENT OF A SIDE COLLISION. THIS SHOULD BE PADDED OR RECESSED. *AK

IN WARM WEATHER OF 90 DEGREES OR MORE REAR WINDOW WILL CLUTTER UP WITH TAR . REAR WINDOW SEAL'S TAR IS MELTING ALL AROUND THE WINDOW. DEALER'S ONLY SOLUTION IS TO KEEP CLEANING WINDOW. OWNER IS AFRAID THAT THE WINDOW MAY LEAK OR FALL OUT. *AK *ML

RIGHT HAND LIFTGATE SUPPORT ATTACHING BOLTS BROKE, AND THE RIGHT SIDE OF THE LIFTGATE DROPPED DOWN UNDER ITS OWN WEIGTH. THIS CAUSED ONE OF THE LIFTGATE HINGES TO CURL AND BEN OUT OF ALIGNMENT, CONSUMER FELT DEALER SHOULD HAVE REPLACED HINGES WHEN LIFTGATE BOLTS FAILED. *AK

THE CRUISE CONTROL FAILED AFTER 35 TO 40 MINUTES OF DRIVING - CRUISE HEATS UP AND CAUSES TRANSMISSION TO NOT CHANGE FROM LOW GEAR. NLM

I HAVE 2 SON-IN-LAWS WHO HAVE HAD SIMILAR FAILURE AND AFTER QUESTIONING SEVERAL DEALER REPAIR FACIITIES THIS APPEARS TO BE A DESIGN DEFAULT. WHEN THE BOLT SHEARS THAT HOLDS THE PULLEY YOU LOSE ALL POWER, COOLING, STEERING CAPABILITY AND HAD I BEEN TRAVELING DOWN I-95 AT THE POSTED SPEED LIMIT I WOULD HAVE SURELY BEEN INVOLVED IN AN ACCIDENT. I CONTACTED CHRYSLER CUSTOMER RELATIONS AT THEIR 1-800 NUMBER AND THEY INFORMED ME THAT THIS WAS NOT A COVERED ITEM IN EXTENDED WARRANTY AND THAT THEY WOULD NOT COVER ANY REPAIRS. CHRYSLER SURELY KNOWS THE REPAIR RATE ON THIS ITEM AND IF THE RATE IS HIGHER THAN NORMAL THEY SHOULD INSPECT TO DETERMINE IF THE BOLT THEY USED WAS SUBSTANDARD. *AK