2002 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THE WIRING HARNESS WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 171,528.

HEAD LIGHTS FLICKER THEN GO OUT, THEN COME BACK ON, TURN SIGNAL GOES OUT, THEN COMES BACK ON... *TR

DRIVING VEHICLE AT APPROPRIATE HIGHWAY SPEED WHEN NOTICED WHAT APPEARED TO BE A DECREASE IN POWER AND SMELL OF SOMETHING BURNING. WAS RUNNING AIR CONDITIONER AT THE TIME THE EVENT TOOK PLACE. STOPPED VEHICLE, FOUND LARGE PLUMES OF WHITE/GRAY SMOKE COMING FROM FRONT OF ENGINE BAY. ALLOWED ENGINE TO VENTILATE AND COOL, RESTARTED VEHICLE, BUT WITH HVAC SYSTEM OFF TO PREVENT FUMES FROM ENTERING CABIN. DROVE SHORT DISTANCE HOME AND NOTIFIED LOCAL MECHANIC OF PROBLEM. WAS INFORMED BY MECHANIC THAT THIS VEHICLE WAS SUBJECT TO A/C COMPRESSOR ISSUES, AND WAS A KNOWN DEFECT OF THIS PARTICULAR VEHICLE. NEVER RECEIVED A RECALL NOTICE OR OFFER BY MANUFACTURER TO HAVE KNOWN DEFECT CORRECTED. COST TO REPAIR VEHICLE WAS OVER $1400. *JS

WE NOTICED A NOISE AND FEELING LIKE THE POWER STEERING WAS BINDING,THEN WENT AWAY. IT CAME AND WENT AWAY, BUT START TO DO IT MORE OFTEN. IN MARCH. WHEN WE TOOK IN FOR A OIL CHANGE, WE TOLD THEM ABOUT IT,BUT IT WOULD NOT DO IT FOR THE SERVICE DEPT. THEY TOLD US TO BRING IT BACK WHEN IT WAS DOING IT. WE DID AND THEY AND THEY EXPLAINED THE SAME PROBLEMS AND REPAIRS THAT WAS HAPPENING.TO THE 2003 MODELS. I HAD THEM DO THE HOSE REPAIR TO THE SUM OF $218.36. THE POWER STEERING REPAIR AND UPPER STRUT BEARING WOULD BE A TOTAL OF $962.70. I TOLD THEM I WOULD GET BACK TO THEM ON THAT PROBLEM.THAT'S WHEN I WENT TO THIS SITE ON THE ADVICE OF SOMEONE,AND FOUND OUT THAT ALL THESE PROBLEMS ARE THE SAME AS THE 2003 TOWN AND COUNTY WHEN I WENT BACK TO THE DEALERSHIP AND ASKED WHY THE CHARGED ME FOR THE SERVICE UPDATE. WHICH THEY TOLD ME ABOUT THEY GAVE ME SOME VAGUE STUPID ANSWER. WHAT ARE MY OPTIONS FOR THIS STEERING PROBLEM. MY WIFE AND I ARE BOTH ON SSI., AND SHE IS DISABLED AND WE REALLY CAN'T AFFORD THESE KIND OF REPAIRS . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A PARKING SPACE, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE DEALER WAS NOTIFIED, BUT THE SITUATION WAS ESCALATED TO THE MANUFACTURER. THE MANUFACTURER WAS THEN NOTIFIED AND TOWED THE VEHICLE IN FOR INSPECTION. THE MANUFACTURER PROCEEDED TO DENY ASSISTANCE WITH REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 137,000.

WHEN IT IS RAINING AND BELOW 45 DEGREES UPON STARTING THERE IS A LOUD SCREECHING SOUND THE SMELL OF BURNT ELECTRICITY AND THE POWER STEERING DOES NOT WORK. THE VAN MUST BE TURNED OFF AND RESTARTED TO REENGAGE THE POWER STEERING. ON 2 OCCASIONS THE STEERING STAYED OUT FOR ABOUT 15 MINUTES. HAVE TAKEN VEHICLE TO CHRYSLER/DODGE/JEEP DEALERSHIP AND THEY CAN NOT RE ENACT THE PROBLEM. HAVE LOOKED ON FORUMS AND TALKED WITH OTHER OWNERS THIS IS NOT JUST MY ISSUE. FEAR ONE DAY I WILL BE DRIVING AND LOOSE IT. *TR

MY MECHANIC NOTICED TIRE WARE DEFECTIVE. HE SHOWED ME WHERE THE SIDE WALLS HAD A SLICE GOING AROUND THE OUTER TIRE TOWARD THE TREAD SIDE OF THE SIDE WALL. THE TWO FRONT TIRES (FIRESTONE AFFINITY TOURING) HAD A SIGNIFICANT SLICE, AS IF THE TIRE WOULD SPLIT AND THE TWO BACK TIRES WERE SHOWING SIGNS OF DOING THE SAME THING ONLY NOT AS BAD YET. HE RECOMMENDED I GO BACK TO PLACE OF PURCHASE AND INQUIRE ABOUT THESE TIRES BEING DEFECTIVE. THIS WAS AUGUST, 26, 2011. FIRESTONE TOOK OFF THE TWO FRONT TIRES AND SOLD ME 2 NEW TIRES (FR710) , SAYING THE BACK TWO (AFFIINITY TOURING) WEREN'T BAD ENOUGH TO USE WARRANTY. HOWEVER, IF I CAN IN THE VERY NEXT WEEK, WHICH WAS A NEW MONTH, HE COULD HELP ME WITH MY BACK TWO TIRES. MY TIME WAS LIMITED AND I DID NOT GET MY CAR IN UNTIL 2 MONTHS LATER. NOW FIRESTONE WON'T HONOR REPLACING THE BACK TIRES. THE SLICE IS STILL THERE AND MY CONCERN IS IF THE TIRES ARE DEFECTIVE, AM I SAFE DRIVING AROUND ON THEM? THE TWO FRONT WERE APPARENTLY BAD ENOUGH TO REPLACE. *TR

TL* THE CONTACT OWNS A 2002 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLICKER INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE FRONT CONTROL MODULE AND THE POWER MODULE WERE THE CAUSE OF THE FAILURE AND HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES AFTER STARTING VEHICLE AND THE STEERING WHEEL MOUNTED CRUISE CONTROLS DOES NOT OPERATE. *KB

SINCE AIRBAG WARNING LIGHT REMAINS ON AT ALL TIMES WHEN VEHICLE STARTS UP EVEN WHILE DRIVING, THE STEERING WHEEL HORN DOES NOT OPERATE AT ANY TIME AND THE STEERING WHEEL MOUNTED RADIO CONTROLS DOES NOT OPERATE. *TR