2005 CHRYSLER TOWN AND COUNTRY Complaints

WHILE TRAVELING DOWN HILL IN MY NEIGHBORHOOD AT APPROXIMATELY 15-20MPH MY 2005 CHRYSLER TOWN AND COUNTRY SHUT DOWN. I DID NOT NOTICE IF ANY CHECK ENGINE LIGHTS CAME IN BECAUSE I WAS JUST FOCUSED ON NOT HITTING ANYTHING OR DYING. HOWEVER I DID NOTICE THAT THE GAS HAND SAID IT WAS ON E, THE SPEEDOMETER SAID 0, AND THE TEMPERATURE GAGE WAS AT THE COOLEST SETTING. THE BREAKS STOPED WORKING COMPLETELY AND THE STEERING WHEEL WAS VERY HARD TO TURN. IF IT HAD NOT BEEN FOR THE SPEED BUMPS IN MY ARE HOOD I WOULD HAVE WRECKED FOR SURE. THANKFULLY I DIDN'T AND INWAS ABLE TO SLOWY MAKE THE TURN (WITH A LOT OF EFFORT) I NEEDED TO AT THE END OF THE HILL. THE HEADLIGHTS AND THE RADIO DID WORK THE ENTIRE TIME. ONCE I WAS ABLE TO STOP THE VAN COMPLETELY I TURNED THE KEY TO THE OFF POSITION AND RESTATED IT. IT DID START ON THE 1ST TRY AND I WAS ABLE TO MAKE IT HOME (LESS THEN 1 MILE AWAY). I AM NOW TERRIFIED TO DRIVE IT BECAUSE NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. THE VAN HAS BEEN KEPT IN GOOD SHAPE, OIL CHANGES, SCHEDULED MAINTENANCE, ETC. AND IT'S NEVER BEEN IN AN ACCIDENT.

AFTER GETTING FUEL THE VEHICLE ENTERED STREET AND WENT A COUPLE HUNDRED FEET THEN IT STALLED OUT, THIS PROBLEM HAPPENS JUST ABOUT EVERY TIME FUEL IS PUT INTO THE VEHICLE. I'VE HAD SEVERAL NEAR COLLISIONS WITH BEING REAR ENDED. THE VEHICLE WAS IN MOTION ON A COUNTY STREET.

WHEN VEHICLE IS IDLING OR BEING DRIVEN THE INSTRUMENT CLUSTER, AND ALL OTHER ELECTRICAL COMPONENTS WILL BEGIN TO FLUCTUATE. AT THE BEGINNING OF THE PROBLEM ONE CAN HEAR A SHORT BELL TONE COMING FROM THE DASH AREA. THE GAUGE NEEDLES MOVE FROM ONE EXTREME TO ANOTHER, AT IDLE OR LOW SPEED THE ENGINE WILL DIE LOOSING ALL POWER STEERING AND BRAKING. AFTER APPROX 1-2 MINUTES THE VAN WILL RESET AND IT CAN BE RESTARTED. WHILE THIS PROBLEM IS OCCURRING THERE IS A STEADY CLICKING COMING FROM THE DASH AND IN THE FUSE PANEL. AT SPEEDS ABOVE APPROX 15 MPH AND ENGINE RPMS ABOVE 1750 THE ENGINE WILL CONTINUE TO OPERATE BUT THE INSTRUMENT CLUSTER CONTINUES TO FLUCTUATE. THIS VAN IS USED TO TRANSPORT A DISABLED PERSON. SO IT IS IMPORTANT TO HAVE SAFE TRANSPORTATION. THIS VAN IS NOT SAFE AND CANNOT BE RELIED UPON TO OPERATE PROPERLY. THE DEALERSHIP AND INDEPENDENT REPAIR FACILITIES SAY THEY CAN FIND NOTHING WRONG EVEN WHEN THE DASH CLUSTER AND ALL OTHER COMPONENTS ARE NOT OPERATING PROPERLY. AT THE REQUEST OF THE DEALER AND A REPAIR FACILITY I HAVE REPLACED THE BATTERY AND ALTERNATOR BUT NO CHANGE IN VANS ELECTRICAL PROBLEMS. I HAVE NO IDEA WHAT THE PROBLEM MAY BE.

I USUALLY HAVE MY VAN IN THE GARAGE. I WENT TO A FRIEND'S AND KEPT IT OUTSIDE. THE WEATHER WAS -20 DEGREES, AND WHEN I WAS DRIVING HOME ON A HIGHWAY AND I LOST MY BRAKES. THE MODEL I HAVE HAS A RECALL FOR THE EXACT THING. SO HOW DO I FIND OUT ABOUT THIS RECALL?

EVERY TIME I FILL UP MY FUEL TANK, 1 MINUTE LATER, WHEN I PRESS ON THE ACCELERATOR, THE VAN STALLS. I HAVE TO START IT AGAIN, TAKES A WHILE BUT IT STARTS. THE VAN RUNS FINE AFTERWARDS. THIS HAPPENS EVERYTIME I FILL IT UP WITH FUEL.

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. UPON INSPECTION, THE FRONT DRIVER'S SIDE IMPACT SENSOR HAD EXPERIENCED SEVERE CORROSION AND DETACHED FROM THE IMPACT SENSOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V008000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Y CAR ACCELERATES TOO FAST AT CERTAIN TIMES, LIKE AT INTERSECTIONS. IT ACCELERATES TOO QUICKLY THAT MY TIRES SCREECH LIKE I PRESSED THE GAS PETAL ALL THE WAY DOWN. THIS HAPPENS WHEN I HAVE THE BRAKE PRESSED AND THEN PUT MY FOOT ON ACCELERATOR. THIS HAPPENS PRETTY MUCH EVERY DAY BUT NOT EVERY TIME. FINALLY, I SHOULD MENTION THAT ALL MY CARS HAVE BEEN HAVING PROBLEMS SINCE WE MOVED AND RENTED A HOUSE FROM MY EX-LANDLORD PAUL, WHO IS A MECHANIC.

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 93,000.

I HAVE A AIRBAG WARNING LIGHT ON MY DASH, I FOUND OUT THAT THERE WAS A "SAFETY IMPROVEMENT CAMPAIGN" J-38 AND X-26, NHTSA CAMPAIGN ID NUMBER: 10V008000, NHTSA ACTION NUMBER: RQ09003. I WENT TO MY LOCAL DEALER ( ROBERT LOEHR ) IN CARTERSVILLE GA AND WAS TOLD THAT MY VAN WAS NOT COVERED UNDER THIS "SAFETY IMPROVEMENT CAMPAIGN" BECAUSE MY VIN WAS NOT PART OF THE CAMPAIGN THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. I THEN CALLED CHRYSLER AND SPOKE TO TORIE AND SHE SAID THAT IT WAS ONLY FOR VEHICLE IN THE "SALT BELT" BUT MY VAN'S VIN WAS BUILT IN THE SAME TIME FRAME AS THE DEFECTIVE PART BUT BECAUSE MY VAN VIN WAS NOT PART OF THE CAMPAIGN SHE WOULD HAVE TO HAVE ME TALK TO SOMEONE IN CUSTOMER SERVICE. I SPOKE TO EMILY AND SHE STATED THAT BECAUSE MY VIN WAS NOT PART OF THE CAMPAIGN I WOULD HAVE TO PAY OUT OF POCKET. I THEN SPOKE TO HER SUPERVISOR MIKE AND TOLD ME THE SAME THING BUT THAT AFTER I GOT THE REPAIRS MADE TO CONTACT THEM TO SEE IF I WAS ELIGIBLE FOR AN REIMBURSEMENT. IT SOUNDS TO ME THAT CHRYSLER KNOWS THERE IS A PROBLEM WITH THIS SENSOR BUT THEY ONLY WANT TO REPLACE THE ONES WHERE THERE IT SNOW AND THEY SALT THE ROADS. I LIVE IN NORTH GEORGIA AND WE HAVE SNOW AND THEY SALT THE ROAD PLUS WHAT ABOUT PEOPLE THAT TRAVEL INTO AREA (LIKE ME) WHERE IT SNOWS AND THEY USE SALT. CHRYSLER KNOWS THERE IS A PROBLEM WITH THIS PART AND SHOULD REPLACE IT NO MATTER WHERE LIVE. IN THE LETTER CHRYSLER SENT TO NHTSA THEY STATE " HOWEVER, CHRYSLER HAS INFORMED NHTSA THAT IT WILL PROVIDE THE MODIFICATIONS DESCRIBED ABOVE AT NO COST" BUT YET THEY WANT ME TO PAY OUT OF POCKET FOR REPAIRS ON THEIR DEFECTIVE PART. I FEEL THIS SHOULD BE "UNDER THE SAFETY ACT" BECAUSE CHRYSLER KNOWS THERE IS A SAFETY PROBLEM WITH MY VEHICLE BUT REFUSE TO COVER IT UNDER THEIR "SAFETY IMPROVEMENT CAMPAIGN". *TR

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHEN USING THE KEY FOB TO OPEN THE TAILGATE, IT OPENED BUT SLAMMED DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/05/17*LJ THE CONSUMER STATED IT ONLY HAPPENED IN COLD WEATHER. UPDATED 01/12/17.*JB