2012 CHRYSLER TOWN AND COUNTRY Complaints

passenger side rear sliding door, this door is currently stuck half-way open (or closed). nothing works to open/close it. not by any button or manually. tried to reset and to disconnect battery. I push a button, it moves 3-4 inches and stops. i shutter to think if someone vulnerable like my wife was stuck in her wheelchair, trapped inside and it was zero outside. well i guess the fire department will be able to remove the door and lift her out. no response from either dealer, chrysler or accessible van. door seem to have open and closing issues when this cold or on any slight incline, but always worked manually. i don't understand why a sliding door with yearly inspections and maintenance does not always work manually, at least????

MOVING STALL Complete shutdown of the vehicle without warning while driving. Dash dials completely blank, loss of power steering, brake assist and engine power. Presumed loss of airbag function also. The issue first happened a few weeks ago but started to re-occur multiple times in recent days. Last occurrence captured on video (see attached GIF). Fortunately it was possible to bring the vehicle to a stop without incident in each case, but the potential for a injury is obvious. Prior to the issue a worsening problem over previous year or so was observed in that while in Accessory position, the slightest touch of the inserted key fob would sometimes cause similar shutoff ('off ' position).

Confirmed cylinder number 2 misfire. Performed relative compression test and intake trace pull. Confirmed that number two has low compression and is directly affecting cylinder number fives intake pull. removed spark plug and did a compression test on cylinder 2 it had 90psi of compression and the rest of the cylinders were at 148psi of compression. used a bore scope and found cylinder damage in video attached vehicle needs a new engine to correct customers concern. When going up a small incline at 30-45mph engine would stall out. I have 3 little kids and I drive a lot for my job and want to be safe on the road! Also my blind spot detectors have constantly been on since about 75,000 miles. It’s kind of a distraction when you are driving at night.

WIN Module...car goes int ACCY mode while driving and when car is turned off. Engine shuts off at random times, Can not restart car...says key not present. All kind of other electrical warnings keep coming up as well.

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving 45-60 MPH, the rear passenger side sliding door started smoking and caught on fire. There was an unknown warning light illuminated. The contact immediately veered to the side of the road and assisted his four children out of the vehicle. The contact stated that the vehicle burned significantly down to the metal frame. The contact was able to extinguish the fire with the assistance of the fire department. The contact was unsure whether a fire department report was filed. The contact stated that two of his children were occupying the second-row seats while the other two were occupying the third-row seats. The contact stated that his son, who was sitting close to the rear passenger sliding door, sustained soot on his face. The contact sustained a sore throat, cough, chest pain, and breathing issues. Both the contact nor his son did not seek medical assistance. The vehicle was towed to a tow yard. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Starting in 2019 our 2012 Chrysler Town and Country had stalled out while driving. The entire engine cut out with no warning, losing all power steering, and even braking seemed hard. The vehicle would not start and would only crank over. The only solution was to disconnect and reconnect the battery and the vehicle would start. Problem did not happen again until June of 2022 when my wife along with her mother and our two children were traveling to Los Angeles, CA from Wyoming and the vehicle died while driving on the interstate putting them in situation which could have been deadly. Vehicle would not start again after that and only fix was to disconnect and reconnect the battery and vehicle started again. This has happened another 3 times since June of 2022. Our vehicle has approximately 138,000 miles on it and has had no other issues. From reading other complaints it sounds like this is related to a faulty TIPM. However since it never throws a code, no one can tell what is causing the issue since it cannot be replicated and happens randomly without warning. Latest incident occurred around Oct 1, 2022.

The driver-side rear sliding door lock actuator has failed to operate any longer and because of this part failure, the driver-side sliding door will not unlock or open. The safety of my family is being put at risk because should we be in an accident on the passenger side of the car, for example and "t-bone" or a roll-over that does not allow us to use the passenger side doors, everyone in the back (we have a 7-person family, 5 children in the back) will not be able to exit the minivan without climbing over the driver seat or climbing over the rear seat. And assuming the accident is severe enough to not allow us to exit on the passenger side of the car, I believe it is also safe to assume that injuries will have occurred and the children and/or adults will be unable to climb over or around seats and could be at great risk of injury trying to get out of the car by themselves or by emergency support since no access will be available for them to get safety support boards into the car or for them to get into the car and to the children safely. This problem has been confirmed by a local body shop since the door will not open or close they had to completely remove the door to get into the panel to inspect. I have not had the vehicle inspected by the manufacturer, police, insurance representative but it has been inspected by my mechanic and auto body shop. There were no warning lamps or messages warning of this problem or part breakage. It was a situation where we left the house and used both sliding doors and while we were out, the driver side sliding door stopped working. This appears to be a very common problem with chrysler/dodge/jeep/ram products and has been going on for years. There are numerous videos on youtube showing people talking about this problem and recalls have been issued for other model vehicles and need to be put in place for my vehicle as well.

Vehicle has shut off, while driving, multiple times over the past year and a half. The first instance was Summer 2021. Coming to a stop from a highway exit ramp and the van shut off for no reason. I was eventually able to restart and drive within a few minutes. A few days later, the van would shut down, or try to shut down, every time I would slow to a stop during a 2 hour trip. A few months ago, while driving approximately 35 mph, the van dashboard lights shut off, windshield wipers turned on and all other lights and power steering / brakes shut down temporarily. Luckily we were driving in a straight line because I had no power brakes or steering at that moment. Most recent issue occurred 8/27/2022. Driving van on highway, shut off at a light at bottom of exit ramp. We do not feel safe driving this van.

Van engine dies while driving. Has happened four times at high rate of speed— once on the expressway going 65 mph. Dash lights come on when driving and engine dies. Power steering and brakes go out. No codes. I coast to a stop on side of road. When trying to restart, van will have power, but will not turn over. After about 45-60 minutes, starts and runs normally. Could not replicate problem at auto repair shop. Had it towed first time. Three times since it restarted after sitting an hour. Almost was rear-ended on expressway overpass the last time it died. Children were in the car. Also died in the rain at dusk on county highway. Unsafe location. No warning prior to the failure. Also happened to another driver. First event May 2022. Again June 2022. Again July 2022. Again September 2022.

SEAT BELT FASTNER IS COMING APART ON DRIVERS SIDE. NOT ALLOWING FOR SMOOTH BUCKLING. THE SEAT BELT HOLDER IS COMING APART AND MUST BE SNAPPED BACK TOGETHER IN ORDER FOR SEAT BELT TO SECURELY FIT. IT OFTEN TIMES DOES THIS DAILY.