2012 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

I WAS FIRST MADE AWARE OF THE RECALL ON THE REAR QUARTER VENT WINDOW SWITCH, 14V-234000, IN LATE FALL OF 2014. BUT CHRYSLER MADE IT CLEAR IMMEDIATELY THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO MAKE THE REPAIR. THEN AT THE BEGINNING OF THE YEAR I RECEIVED ANOTHER LETTER MAKING IT SEEM AS IF THE PART IS NOW AVAILABLE AND I CAN GET THIS SAFETY ISSUE RESOLVED. WELL, I HAVE CALLED MY DEALERSHIP (ADAMSON MOTORS IN ROCHESTER, MN) TWICE WITH NO LUCK. THE FIRST TIME THEY SAID THE PART WAS STILL ON BACK ORDER. THE SECOND TIME THEY SAID PARTS ARE TRICKLING IN AND THEY WILL TAKE MY INFORMATION AND PUT MY NAME ON A PART WHEN THEY GET ONE IN FOR ME. THAT WAS OVER A WEEK AGO, STILL WAITING. I KNOW SOMEONE ELSE WITH THE SAME VEHICLE THAT WENT TO THE SAME DEALERSHIP THE WEEK PRIOR TO WHEN I CALLED THE SECOND TIME (IN BETWEEN MY PHONE CALLS)AND GOT THE SAME RECALL PART REPLACED. WHY ARE SOME PEOPLE BEING TREATED DIFFERENTLY? WHAT GIVES? *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILOUT 04/14/15*LJ

BLIND SPOT MONITORING SYSTEM ILLUMINATES CONSTANTLY. SYSTEM HAS FAILED AND CAN NOT DETECT VEHICLES IN THE BLIND SPOT. UNABLE TO TURN OFF SYSTEM UNLESS PAYING FOR COSTLY REPAIR. LIGHTS AND CHIMES ARE DISTRACTING TO THE DRIVER AND COULD RESULT IN UNNECESSARY AVOIDANCE MANEUVERS. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

I FIRST BROUGHT MY T&C INTO THE DEALER IMMEDIATELY FOLLOWING THE NOTICE TO GET THE WORK DONE IN FARMINGTON, MI. UPON ARRIVAL THEY HAD NO PARTS AND ESSENTIALLY, SO THEY DISCONNECTED THE WINDOWS AND I HAVE NOT HEARD A PEEP SINCE. I CALLED IN JULY TO GET THE WORK DONE -- NO PARTS FROM CHRYSLER AT DEALER. I MOVED TO CA AND STOPPED AT DEALER TO GET WARRANTY WORK ON ENGINE IN DALY CITY AND ASKED THEM TO COMPLETE THE WORK. THEY SAID THAT THEY HAVE NOT RECEIVED PARTS YET. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW AND IS COMPLETELY UNACCEPTABLE. I WOULD LIKE SOME RECOURSE. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AND ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.