2011 CHRYSLER TOWN AND COUNTRY Complaints

THE WHOLE ELECTRIC SYSTEM SHUT DOWN PERIODICALLY, AND THE WIPER GO OFF BUT ALL OTHER ELECTRICAL SHUT DOWN . FLASHER LIGHT DOOR LOCK ETC... IT IS A SAFETY ISSUE AND THIS CAR WENT 3 TIME TO THE DEALER AND THEY DON'T KNOW WHATS WRONG. WE TOOK A VIDEO OF THE ISSUE. THE DEALER TOLD MY WIFE ITS FINE TO DRIVE BUT WITHOUT LIGHT AND FLASHER I THINK ITS NOT SAFE. WE CONTACT CHRYSLER CORP BUT NOBODY CARE. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/24/15*CN UPDATED 9/20/2017*CN

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE SERVICED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT HE RECEIVED A FOLLOW UP NOTICE IN JANUARY OF 2015, BUT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN THE CONSUMER STATED THE REAR QUARTER PANEL SWITCH WAS REPLACED ON 1/29/15. UPDATED 04/07/15

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PROBLEM WITH TIPM AND HAD TO WAIT 30 DAYS FOR REPAIR REPLACED WITH DEFECTIVE TIPM AND HAVE TO WAIT AN UNDETERMINED PERIOD FOR NEW MODULE. MEANWHILE, TURN SIGNALS DO NOT FUNCTION PROPERLY. *TR

SAFETY EQUIPMENT FAILURE. THE BLIND SPOT MONITORING SYSTEM QUIT WORKING AS WELL AS THE BACKUP SENSORS. WE PAID EXTRA FOR THESE SAFETY FEATURES AND THIS WAS A MAJOR FACTOR IN PURCHASING THIS MINI VAN. THE DEALERSHIP HAS STATED ON MULTIPLE TIMES THAT THIS IS A HUGE PROBLEM WITH ALL CHRYSLER VEHICLES. THE DEALERS WOULD CHARGE APPROXIMATELY $2,200 TO CORRECT THE PROBLEM WITH THE SAME DEFECTIVE / POORLY DESIGNED PARTS. THIS IS NOT A SOLUTION; PAY TWICE FOR SAFETY EQUIPMENT THAT WILL JUST GO BAD IN THE FUTURE. THIS IS A CLEAR CASE OF THE CHRYSLER SAFETY SYSTEMS SUFFERING FROM POOR ENGINEERING / PARTS. THIS IS A SAFETY ISSUE. THE WIDESPREAD REPORTED FAILURE OF THE BLIND SPOT MONITORING SYSTEMS SHOULD BE INVESTIGATED NHTSA AND CHRYSLER SHOULD FIX THE PROBLEM. IT WOULD BE GREAT IF CHRYSLER WAS PROACTIVE ABOUT THIS AND DID THE RIGHT THING. CHRYSLER IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL ON THIS. I HOPE THE NHTSA CAN SPUR THEM TO STAND BEHIND THEIR SAFETY SYSTEMS THAT THEY ACTIVELY MARKETED TO THE PUBLIC. *TR

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 3/13/15*CN UPDATED 6/18/2015 *JS