2005 CHRYSLER TOWN AND COUNTRY Complaints

GAS TANK HAS A HOLE SOMEWHERE CLOSE TO TOP,WAS TOLD IT LOOKED LIKE MAYBE SOMETHING ACTUALLY RUBBED HOLE THERE. IT JUST STARTED LEAKING GAS. I CAN ONLY PUT ABOUT 10.00 AT A TIME. I AM PUTTING IT IN SHOP TODAY TO HAVE IT R EPAIRED BECAUSE IT IS VERY MUCH A SAFETY ISSUE. WE WERE JUST INFORMED ABOUT IT WHEN CAR WAS RETURNED BACK TO US AND THAT IT HAD BEEN LIKE THAT SINCE MAY OR JUNE OF THIS YEAR. SON CHECKED IT AND SAID IT LOOKED AS IF SOMETHING WAS RUBBING UP AGAINST IT. *TR

HIT BUMP IN THE ROAD AND THE PULLED TO THE RIGHT OF THE ROAD WERE I WAS FINAL ABLE TO STOP, THE RIGHT TOP STRUT PLATE BROKE, DROVE VERY SLOWLY HOME CALLED THE DEALER WHERE PURCHASED THE VAN AND THEY TOOK OUT STRUT AND THE STRUT PLATE, THE STRUT PLATE WAS COMPLETE ROTTED REPLACED WITH NEW STRUT PLATE. *TR

THE VEHICLE INVOLVED IS A 2005 CHRYSLER TOWN & COUNTRY LX MINIVAN WITH STOW-N-GO SEATING. AFTER REPAIRING A FLAT TIRE, THE SPARE TIRE HANGER JAMMED, CAUSING THE TIRE TO APPEAR IN PLACE BUT ACTUALLY LOOSE. THE HANGER IS A WINCH WITH A WIRE ROPE THAT RETRACTS TO HANG THE TIRE UNDER THE MID-SECTION OF THE VAN. THE WIRE ROPE SPOOLED UNEVENLY, JAMMING AGAINST THE HOUSING. NO ACCIDENT OCCURRED, BUT THERE IS HIGH POTENTIAL FOR HARM TO OTHER DRIVERS IF THE TIRE WERE TO FALL TO THE ROADWAY. *TR

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE ENGINE, BUT THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. AFTER SEVERAL ATTEMPTS, THE VEHICLE WOULD SHIFT TO THE APPROPRIATE GEARS WITH A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER AND THEY REPLACED THE BRAKE SYSTEM. AFTER THE REPAIR, A LOUD NOISE CONTINUED TO BE HEARD FROM UNDERNEATH THE VEHICLE WHEN SHIFTING INTO REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE LOUD NOISE; HOWEVER, IT WAS NOT PRESENT AT THE TIME OF SERVICE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT STATED THAT THE LOUD NOISE STILL EXISTS UNDERNEATH THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 34,000. UPDATED 09/04/08 *BF UPDATED 09/09/08. *JB

TL*THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE DEALER STATED THAT THE AIRBAG CAUSED THE FAILURE. THERE IS A RECALL FOR THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE (NHTSA CAMPAIGN ID 07V192000). THE DEALER STATED THAT HER VIN WAS NOT INCLUDED AS PART OF THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 88,338.

I HAD A FLAT TIRE TODAY AND THE TOW TRUCK DRIVER COULD NOT REMOVE THE SPARE, LOCATED UNDER MY CAR. I WAS AMAZED AT THE POOR DESIGN OF THIS SPARE TIRE. WHO PUTS IT UNDER THE CAR??? THE TOW TRUCK DRIVER HAD TO EVENTUALLY GIVE UP AND TEMPORARILY PATCH MY TIRE SO I COULD GET HOME. MY CONCERN IS WHAT IF I WERE IN THE MIDDLE OF NOWHERE AND NOT REMOTELY CLOSE TO MY HOME AND THIS HAPPENED? SOMETHING NEEDS TO BE DONE WITH THIS SPARE TIRE AND ITS LOCATION. THE TOW TRUCK DRIVER SAID THIS HAPPENS WITH THIS CAR (AND OTHERS WHO PUT THE SPARE UNDER THE CAR) ALL THE TIME AND THERE WAS NOTHING MORE HE COULD DO TO FIX THE SITUATION BUT TO CHARGE ME A FEE OF $25.00 TO PLUG MY TIRE. THIS MAKES THE SPARE TIRE USELESS TO ME AND THAT CONCERNS ME. *TR

WHILE DRIVING THE CAR AT NIGHT, WITHOUT ANY WARNING, THE ENGINE BEGAN RATTLING. AFTER HAVING IT TOWED TO A LOCAL DEALERSHIP, I WAS TOLD THE 7 YEAR/70000 MILE POWERTRAIN WARRANTY WOULD NOT BE HONORED UNLESS I CAN PROVE THE VEHICLE WAS PROPERLY MAINTAINED. THE CAR REQUIRES A NEW ENGINE, WHICH THE ESTIMATED TO BE $8000. THE CAR IS 3.5 YEARS OLD WITH 29,000 MILES AND HAD REGULAR OIL CHANGES. CHRYSLER STILL REFUSES TO HONOR THE WARRANTY. *TR

AT 27,000 MILES THE A/C ON MY CHRYSLER TOWN AND COUNTRY FAILED - LEAK IN REAR EVAPORTOR CORE. THE SYSTEM WILL HOLD NO REFRIGERANT AT ALL. THE DEALER, WHITE PLAINS CHRYSLER, 70 WESTCHESTER AVE., WHITE PLAINS, NY. CANNOT GET THIS PART AS IT IS ON BACK ORDER AND WILL NOT BE AVAILABLE FOR ONE MONTH AT LEAST. THERE ARE SEVERAL OTHER OF THE SAME VEHICLES AT THE SAME DEALERSHIP AWAITING THIS PART. THIS SEEMS AN UNREASONABLE SITUATION AND ONE THE MANUFACTURER SHOULD ADDRESS. THE ONLY EXPLANATION FROM THE MANUFACTURER WAS THAT THIS IS A POPULAR CAR! IT LOOKS LIKE AN EXTRAORDINARY NUMBER OF DEFECTS IN THIS PART AS I RESEARCH IT ON THE INTERNET. THAT THIS PART WILL NOT BE AVAILABLE UNTIL THE SUMMER IS OVER IS UNREASONABLE. WE ARE A RETIRED COUPLE AND MY HUSBAND HAS CONGESTIVE HEART FAILURE AND COULD NOT IN ANY WAY BE SUBJECT TO THE TEMPERATURES INSIDE THIS VEHICLE. WE ARE THUS WITHOUT TRANSPORTATION. WE ARE "TRAPPED" IN OUR HOME FOR THE ENTIRE SUMMER. WHY CAN'T THE MANUFACTURER MAKE THIS PART AVAILABLE TO THE DEALER IN A MORE TIMELY MANNER? *TR

EGR VALVE FAILED AND WAS NOT CONSIDERED COVERED UNDER WARRANTY BY THE DEALER. *TR

RANDOMLY, THE POWER LOCKS ON MY NEWLY PURCHASED 2005 CHRYSLER TOWN & COUNTRY TOURING EDITION (3.8L V6) DECIDED TO STOP WORKING. RESEARCH ONLINE TOLD US TO JUST REMOVE THE FUSE LABELED IOD AND THEN PUT IT BACK. THIS DOES STOP THE PROBLEM BUT IT'S TEMPORARY AND IN MY CASE IT STOPPED WORKING. AFTER FURTHER RESEARCH IT APPEARS THE VEHICLE NEEDS A COMPUTER UPDATE WHICH I'M EXPECTED TO PAY FOR. THIS UPDATE, IN MY CASE, WOULD REQUIRE ME TO LOSE MY CAR FOR AT LEAST A WEEK. SEEING THAT I AM IN A HIGH RISK PREGNANCY I DON'T THINK IT WOULD BE A GOOD IDEA TO NOT HAVE MY CAR. CHRYSLER KNOWS THIS IS A PROBLEM CAUSE THEY MADE THE UPDATE TO CORRECT IT. I THINK THIS IS A SAFETY ISSUE. I LEAVE MY CAR, HIT THE LOCK BUTTON, HEAR THE HONK TELLING ME IT'S LOCKED BUT IT'S NOT. SOMEONE CAN EASILY GET INTO MY CAR. AS WELL, I HAVE A 2 YEAR OLD. I HAVE THE CHILD LOCKS ON BUT IF THEY MALFUNCTION AS WELL OR SHE IS OUTSIDE OF THE CAR AND MANAGES TO OPEN THE DOOR WHEN THEY SHOULD BE LOCKED SHE COULD GET HER FINGERS STUCK IN THE HEAVY DOOR. I ALSO LIVE IN BEAR COUNTRY. IT'S NOT COMPLETELY UNUSUAL FOR BEARS TO MANIPULATE VEHICLES AND GET INSIDE WHEN THEY ARE LEFT UNLOCKED. WE ALWAYS LOCK OUR CARS. WE ALWAYS RELY ON THE CAR'S POWER LOCK OPTION THAT YOU PAY EXTRA FOR TO OPERATE PROPERLY. I THINK THE UPDATE SHOULD AT LEAST BE OFFERED, RAPIDLY AT A CHRYSLER SERVICE SHOP FREE OF CHARGE AND THE SAME DAY YOU MAKE YOUR APPOINTMENT AS IT IS A SAFETY HAZARD. *TR