2013 CHRYSLER TOWN AND COUNTRY Complaints

I JUST RECEIVED THE 2ND RECALL NOTICE ABOUT THE REAR QUARTER VENT WINDOW SWITCH, WHICH MAY LEAD TO A DRIVER'S DOOR FIRE. MY LOCAL CHRYSLER DEALER TELLS ME THE REPLACEMENT PART IS NOT AVAILABLE. THE PART WAS NOT AVAILABLE WHEN I CALLED IN OCTOBER. HOW LONG DOES CHRYSLER HAVE TO REPLACE A DEFECTIVE PART? *TR

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCONNECTED THE FUNCTION FOR THE VENT SWITCH. THE CONTACT WAITED FOR SEVERAL MONTHS TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER WERE UNABLE TO PROVIDE A TIMEFRAME OR DATE TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE RELATED TO THE RECALL BUT THE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,428. DJR

TL-THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR UPDATED 03/24/15*LJ UPDATED 9/17/2017*CN

REGARDS CHRYSLER RECALL P25 / NHTSA 14V-234. RECALL WAS INITIATED AROUND JUNE 2014. REPAIR PARTS WERE NOT THEN AVAILABLE, SO A NOTICE WAS ISSUED TO SIMPLY DISCONNECT THE AFFECTED SWITCH, DISABLING THE REAR QUARTER VENT SWITCH. WE DID THAT. NOW, WE HAVE RECEIVED A SECOND IMPORTANT SAFETY RECALL NOTICE FROM CHRYSLER TO TAKE THE VEHICLE TO THE DEALER FOR SWITCH REPLACEMENT. BUT, THE DEALER NOW SAYS THE PART MAY BE AVAILABLE IN APRIL 2015, NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE. THIS DOES NOT, I BELIEVE, "...REMEDY THE DEFECT WITHIN A REASONABLE TIME..." PS - WAS UNABLE TO MAKE THIS FORM WORK ON INTERNET EXPLORER 11 / WINDOWS 7. IT PERFORMED SATISFACTORILY ON MAC SAFARI 7.1.2.

VEHICLE WAS PARKED IN DRIVEWAY, WAS IN "PARK" GEAR AND HAD BEEN RUNNING FOR APPROXIMATELY 20 MINUTES. VEHICLE WAS TURNED OFF AND KEYS WERE REMOVED FROM IGNITION WHEN VEHICLE SUDDENLY STARTED TO ROLL BACKWARDS. REPORTEDLY, VEHICLE WAS RESTARTED AND BRAKING WAS ATTEMPTED BUT VEHICLE WOULD NOT STOP. VEHICLE ROLLED INTO TREE/FENCE AND DAMAGED PASSENGER DOOR, THAT HAD BEEN LEFT OPEN IN THE HASTE OF THE INCIDENT, AND THE REAR BUMPER. DAMAGE ESTIMATES AT 4K.

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAVE RECEIVED TWO NOTICES OF IMPORTANT SAFETY RECALL P25/NHTSA 14V-234 THE PROBLEM IS LISTED: " REAR QUARTER VENT WINDOW SWITCH ON VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVER'S DOOR FIRE WITHOUT WARNING" I HAS BEEN SEVERAL MONTHS, I HAVE RECEIVED TWO NOTICES, AND THE DEALER DOES NOT HAVE THE INFO FROM CHRYSLER. WHAT IS A REASONABLE TIME FOR THIS REPAIR? *TR