1994 CHRYSLER TOWN AND COUNTRY Complaints

WOULD BE DRIVING VEHICLE WHEN FRONT END WOULD VIBRATE CONSTANTLY. TOOK TO DEALER & WAS INFORMED BOTH AXLES WERE BENT & MOTOR MOUNTS WERE WORN OUT. MECHANIC REPLACED BOTH AXLES AND MOTOR MOUNTS. ALSO, WATER PUMP/HEATER AND THERMOSTAT WENT OUT AT 30,000 MILES. PROBLEM WITH THE VIBRATION STILL EXISTS. *AK

WHILE DRIVING REAR WINDOW SHATTERED. GLASS BLEW ALL OVER INSIDE OF THE VAN. MANUFACTURER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

VEHICLE HAS A VIOLENT SHAKE IN THE FRONT DRIVE TRAIN BEGINNING AT APPROXIMATELY 30 MPH AND ENDING ABOUT 40 MPH. THE SHAKING RETURNS AT APPROXIMATELY 70 MPH. BETWEEN THESE SPEEDS, THE SHAKING IS PRESENT BUT NOT AS VIOLENT. THIS PROBLEM HAS EXISTED SINCE THE VEHICLE WAS PURCHASED NEW IN 1994 BUT HAS PROGRESSIVELY GOTTEN WORSE WITH AGE AND MILAGE. IT IS NOW TO THE POINT THAT THE ENTIRE VEHILCE SHAKES. THE VEHICLE HAS BEEN WORKED BY THE ORIGINAL DEALER WHO IS NO LONGER IN BUSINESS AS WELL AS OTHER CHRYSLER DEALERSHIPS WITH NO SOLUTION TO THE PROBLEM. I HAVE CONTACTED CHRYSLER CORP. FOR ADVISE AND ASSISTANCE IN IDENTIFYING THE PROBLEM SEVERAL TIMES BUT NEITHER THEY NOR THE DEALERSHIPS NOR THE FACTORY REPRESENTATIVES HAVE BEEN ABLE OR WILLING TO IDENTIFY THE SOURCE OF THE PROBLEM. WHATEVER REPAIRS HAVE BEEN SUGGESTED BY CHRYSLER HAVE BEEN DONE EITHER UNDER WARRANTY OR AT MY EXPENSE. NOTHING HAS CORRECTED THE PROBLEM. THE PROBLEM CONTINUES TO GET WORSE AND IS GETTING TO THE POINT OF BECOMING A REAL SAFETY CONCERN. I WOULD WELCOME ANY INFORMATION WHICH MAY BE HELPFUL IN IDENTIFYING AND SOLVING THIS PROBLEM. *AK

THE RE-BUILD WAS NOT DONE BY A CHRYSLER DEALER DUE TO THE ORIGINAL DEALERS EXTREME RUDENESS ON ANOTHER MATTER REGARDING RE-PAINTING THE FRONT BUMPER. WE FELT IF THEY WERE THAT RUDE ABOUT A $300 RE-PAINT UNDER WARRANTY (WHICH ANOTHER DEALER DID TAKE CARE OF) THEY HOW COULD WE TRUST THEM TO HELP US WITH A MAJOR TRANSMISSION PROBLEM? WE BASICALLY JUST WANT TO BUY A NEW TOWN & COUNTRY WITH AN EXTENDED WARRANTY AT NO ADDITIONAL CHARGE. WE THINK THIS IS FAIR DUE TO THE TRANSMISSION GOING OUT TWICE IN SIX YEARS. THIS TRANSMISSION IS KNOWN TO BE A "PROBLEM CHILD". WE JUST DIDN'T KNOW THAT AT THE TIME. IT'S A HINDSIGHT 20/20 THING. HAVE ASKED OUR DEALER TO PUT SOMETHING TOGETHER FOR US WITH THE EXTENDED WARRANTY AT NO CHARGE BUT ARE NOT GETTING ANYWHERE. I THINK IT'S FAIR TO ASK. I WOULD NOT PURCHASE THE VEHICLE WITHOUT THE ADDED PROTECTION. I DON'T TRUST CHRYSLER'S PRODUCT ENOUGH FOR THAT. I DO ENJOY THE AMENITIES IT OFFERS. IT'S DIFFICULT TO FIND A MINI-VAN WITH THE COMFORT IT OFFERS. *AK

WHILE DRIVING VEHICLE ACCELERATED. APPLIED THE BRAKES VERY HARD IN ORDER TO STOP VEHICLE. ALSO, WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY, WHICH ALMOST CAUSED A CRASH. DEALER COULD DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

SLIDING DOOR WILL NOT CLOSE BECAUSE THE LATCH IS IN THE LOCKED POSITION. DEALER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

TRANSMISSION SHIFTS TOO LOW, AND WILL NOT UP SHIFT UNTIL I RUN OF ENGINE AND RESTART. THIS HAPPENDED 1/10/2000 AT 50MPH, AND ALMOST CAUSED THE CAR BEHIND ME TO HIT ME. THIS CAUSED THE ENGINE TO RED LINE FOR A SECOND. *AK

WHILE DRIVING TRANSMISSION STOPPED VIOLENTLY, CAUSING WHEELS TO LOCK UP. DEALER HAS BEEN NOTIFIED. *AK

NEITHER AIRBAG DEPLOYED IN THIS FRONTAL ACCIDENT THAT WAS VIOLENT ENOUGH TO DAMAGE ALMOST EVERYTHING FROWARD OF THE FIREWALL. THE FRONT OF THIS VEHICLE (PRIMARLY RIGHT FRONT), HIT THE SIDE PASSANGER DOOR OF A CAR THAT MADE A SUDDEN LEFT TURN ACROSS IT'S PATH. ALTHOUGH THE INSURANCE COMPANIES HAVEN'T YET SAID SO, I ASSUME BOTH CARS WILL BE CONSIDERED TOTALLED. I SUGGEST YOU EXAMINE THIS VEHICLE TO DETERMINE IF THE AIRBAGS WERE FAULTY BEFORE ANY CHANGES CAN BE MADE.. IT IS CURRENTLY AT ROYAL GATE DODGE, 15502 MANCHESTER RD., ELLISVILLE, MO 63011, TELEPHONE (636) 394-3400. ACCIDENT POLICE REPORT NUMBERED 99-459978 SHOULD BE AVAILABLE THROUGH THE CHESTERFIELD POLICE DEPARTMENT, 184 CHESTERFIELD IND. BLVD., CHESTERFIELD, MO 63005, TELEPHONE (636) 537-3000.*AK

REARVIEW WINDSHIELD WIPERS ARE NOT WORKING. ALSO, A/C UNIT ISN'T WORKING AT ALL. DEALER CAN'T DETERMINE THE PROBLEM. *AK