2012 CHRYSLER TOWN AND COUNTRY Complaints

2012 CHRYSLER TOWN & COUNTRY (RENTAL). CONSUMER WRITES IN REGARDS TO RENTAL VEHICLE SLIDING DOOR & PASSENGER SEATS MALFUNCTION. *SMD THE CONSUMER STATED THE SLIDING DOORS JUST BEHIND THE FRONT DOORS WERE ELECTRONICALLY OPERATED. THERE WERE 2 OCCASIONS WHERE THE CONSUMER'S HUSBAND AND A TEEN-AGED DRIVER INADVERTENTLY HAD THEIR HAND ON THE CAR FRAME, AND WHEN THE BUTTON WAS PUSHED TO CLOSE THE DOOR, IT DID NOT STOP, WHEN IT HIT THEIR HANDS. IT KEPT MOVING AND MASHED THEIR HANDS BETWEEN THE MOVING DOOR AND DOOR FRAME. THE INJURIES WERE NOT SEVERE. HOWEVER, A SAFETY SWITCH IS NEEDED TO STOP THE DOOR. A MUCH BIGGER PROBLEM, HOWEVER, WAS FOUND IN THE SECOND ROW OF THE SEAT, JUST BEHIND THE FRONT SEAT. THE CONSUMER STATED SHE AND HER HUSBAND WERE SITTING IN THE SEATS, AND DECIDED TO TAKE A NAP. WHEN SHE WENT TO RE-POSITION THE SEAT, TO ITS UPRIGHT POSITION, SHE TURNED SIDEWAYS TO PULL THE LEVER ON THE SIDE, BUT WHEN SHE PULLED IT, THE ENTIRE BACK REST ASSEMBLY SLAMMED HER FORWARD WITH CONSIDERABLE IMPACT. AT THE SAME TIME, THE HEAD REST ATOP THE BACK REST SLAMMED FORWARD WITH MUCH MORE IMPACT AND IT HIT HER IN THE BACK OF THE HEAD. *JB

AS I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, MY VEHICLE LOST ALL POWER. IT WAS SO ABRUPT THAT IT FELT AS IF I HAD BEEN REAR ENDED. I HAD NO POWER STEERING, AND ALL ELECTRICAL COMPONENTS OF MY VAN SHUT OFF. I ATTEMPTED TO STEER TOWARDS THE SHOULDER, AND MY VAN REGAINED POWER. THE DASH LIGHTS FLASHED TWICE AND THEN I HAD FULL POWER. THE VAN THEN AGAIN HAD ALL LIGHTS SHUT OFF AND IT SHUT OFF. THIS SECOND OCCURRENCE WAS QUICKER THAN THE FIRST, AND THE POWER FLASHED BACK ON AFTER A FEW SECONDS. I EXITED WITH THE VAN OFF THE HIGHWAY AND HAD IT TOWED. THE DEALERSHIP DROVE THE VEHICLE, BUT WAS UNABLE TO REPLICATE THE PROBLEM SO THEY COULD NOT REPAIR IT. THEY DO NOT KNOW WHY IT HAPPENED OR IF/WHEN IT WILL HAPPEN AGAIN, BUT THEY ARE UNWILLING TO PURCHASE THE CAR BACK FROM ME. *TR

THE REAR DRIVER SLIDING DOOR OPENS AND SHUTS WITH LOUD CLICKING NOISE, TRIES TO SHUT ON PASSENGERS AS THEY ENTER, MY CHILD RIDES IN THE SEAT AND THE DOOR DIDNT SHUT ALL THE WAY AS I DROVE DOWN THE ROAD NOT REALIZING THIS UNTIL I STOPPED AND NOTICED DOOR WAS NOT SHUT ALL THE WAY, HAD SMALL GAP IN THE DOOR WAY, NO ALARMS OR ANYTHING WENT OFF TELLING ME THE DOOR WAS STILL OPEN, THIS PUT MY CHILDS LIFE IN DANGER, HAD THE VEHICLE TO DEALER SEVERAL TIMES WHERE IT WAS PURCHASED AND THEY CANT FIND WHERE PROBLEM IS COMING FROM.

AUTOMATIC HEADLIGHTS TURN OFF WHEN DRIVING. IT HAS HAPPENED TWICE NOW. IF DRIVER DOESN'T REACT QUICKLY AND TURN LIGHTS FROM AUTOMATIC ON TO MANUAL ON THERE COULD BE AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE PCM NEEDED TO BE RE FLASHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,900 AND THE CURRENT MILEAGE WAS 25,072.

BLIND SPOT INDICATOR FAILED. CONSTANT SERVICE REMINDER. TOOK IN FOR SERVICE. REPAIR COST IS $2,200.00, FAILED DUE TO ROAD DIRT, SALT, CORROSION, ETC. WARNING CANNOT BE TURNED OFF SINCE IT IS A SAFETY FEATURE. CANNOT SEE PARTS OF DASH DISPLAY WHILE THE WARNING IS ON. DISTRACTING TO DRIVER. SEEMS LIKE BAD ENGINEERING TO ME. IT'S NOT MUCH OF A SAFETY FEATURE IS IT CONSTANTLY BOTHERS THE DRIVER WHILE DRIVING. IF THE EXPENSE IS SO GREAT IT SHOULD WORK BETTER AND IF IT IS DISTRACTING THERE SHOULD BE A WAY TO TURN IT OFF SO THE DISTRACTION GOES AWAY. *TR

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A LOUD HOWLING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER SIDE WHEEL BEARING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 12V141000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 44,000. *TR

ENDURE 816 TIRES SAY THEY ARE RATED FOR SNOW. I HAVE THESE TIRES ON MY VAN IN A COLD WEATHER CLIMATE WITH SNOW AND ICE! I HAVE HAD THE VAN FOR TWO WEEKS AND I HAVE ALREADY MADE AN APPOINTMENT TO GET DIFFERENT TIRES AND IT IS NOT BECAUSE THERE IS NO TREAD LEFT ON THE ENDURE 816 TIRES THAT ARE ON THERE, IT IS BECAUSE THIS TIRE IS THE WORST TIRE IN SNOW AND ICE. ALL THE TIRE DOES IS SPIN ON A HILL AND YOU WILL DEFINITELY NOT GET UP YOUR DRIVEWAY WITH JUST A DUSTING OF SNOW! WHEN STOPPING OR TURNING THIS TIRE WILL JUST SLIDE AND IS NOT SAFE AT ALL. PLEASE DON'T TAKE MY WORD FOR IT, CHECK INTO OTHER SIMILAR COMPLAINTS AND YOU WILL SEE THAT THIS TIRE SHOULD HAVE A WARNING LABEL ON IT TO NOT USE IT IN SNOW OR ICE CONDITIONS. THIS TIRE IS A SAFETY HAZARD AND SHOULD BE PULLED OF THE SHELF IN COLD WEATHER CLIMATES. IF NOTHING IS DONE HERE I PLAN ON CALLING A NEWS STATION AND WE WILL SET UP A DRIVING COURSE TO TEST THESE TIRES SO THE WHOLE WORLD CAN SEE THE AMAZING RESULTS THAT YOU WOULDN'T BELIEVE. THESE TIRES WILL BE RESPONSIBLE FOR MANY ACCIDENTS AND NEED TO BE INVESTIGATED. THE TIRE NAME IS ENDURO 816 RUNWAYS 235/60/16. *TR

I WAS DRIVING ON JOHN R RD. IN TROY, MI AT APPROXIMATELY 5:45 P.M. ON 12/19/13 WHEN MY HEADLIGHTS THAT WERE SET ON AUTO SUDDENLY WENT OUT AND STAYED OFF. IT WAS TOTALLY DARK AT THAT TIME. THE LIGHTS DID WORK MANUALLY. I HAVE HAD MULTIPLE INCIDENTS SINCE THAN INCLUDING ONE AT 70 MPH ON THE EXPRESSWAY. PRIOR TO THIS I HAVE HAD A LOT OF IRREGULAR PROBLEMS WITH THE AUTOMATIC LIGHTS TURNING ON. I HAVE TAKEN THE CAR TO THE DEALER BUT THEY HAVE BEEN UNABLE TO DETERMINE THE PROBLEM. *TR

AS I WAS COMING HOME FROM WORK AT NIGHT ON JANUARY 18TH 2014 MY LIGHTS ON MY 2012 CHRYSLER TOWN AND COUNTRY WENT OUT FOR A COUPLE OF SECONDS AND THAN CAME BACK ON. I WAS GOING 70MPH ON THE HIGHWAY AND VERY THANKFUL THAT I DID NOT CRASH BECAUSE OF THIS. I TOOK MY VAN IN AND FOUND IT OUT IT IS THE TOTALLY INTEGRATED POWER MODULE. THE PART I NEED IS ON BACK ORDER AND NO ONE HAS AN ETA. I HAVE BEEN WITHOUT MY VEHICLE SINCE JANUARY 29, 2014. I HAVE BEEN IN CONTACT WITH CHRYSLER AND THEY SAY THAT THERE IS NOTHING THEY CAN DO AND BASICALLY THEY ARE NOT RESPONSIBLE FOR THE DEFECT PART. I HAVE BEEN IN CONTACT WITH MULTIPLE DEALERSHIPS AND THIS HAS NOT BEEN AN ISOLATED INCIDENT. DEALERSHIPS HAVE SEEN MULTIPLE INCIDENTS ON THE TIPM. THE PART IS ON NATIONAL BACK ORDER, SO THAT ALSO RAISES A RED FLAG. I HAVE DONE SOME RESEARCH ON THIS AND HAVE FOUND OUT THIS HAS BEEN GOING ON FOR MANY YEARS. I'M NOT UNDERSTANDING WHY CHRYSLER IS NOT BEING HELD RESPONSIBLE FOR THIS DEFECTIVE PART. HOW MANY PEOPLE HAVE TO GET HURT BEFORE SOMETHING IS DONE. THERE IS A CLASS ACTION LAWSUIT AGAINST CHRYSLER FOR THE TIPM. WHAT MORE NEEDS TO BE PROVED THAT THERE IS A SIGNIFICANT DEFECT WITH THIS PART AND HAVE CHRYSLER HELD RESPONSIBLE? THE DEALERSHIP WHERE MY VAN IS STATED TO ME THAT THE TIPM HAS MADE MY VEHICLE UNSAFE TO DRIVE. WHY DOES THIS NOT SCREAM SAFETY RECALL?? *TR