2005 CHRYSLER TOWN AND COUNTRY Complaints

WE OWN A 2005 CHRYSLER TOWN & COUNTRY TOURING VAN. AT APPROXIMATELY 16000 WE HAD A PROBLEM WITH THE RACK & PINION AND BALL JOINTS. IT WAS TAKEN TO A DEALER THAT WAS SUPPOSE TO HAVE FIXED THE PROBLEM -- WE HAVE HAD PROBLEMS WITH ITEMS IN THAT AREA SINCE THEN. WE HAVE ENJOYED OUR VEHICLE EXCEPT FOR THIS PROBLEM -- THE LATEST INCIDENT IS THE TIE ROD END NEEDS TO BE REPLACED AND WE WERE TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. THE VEHICLE HAS APPROXIMATELY 51,000 MILES ON IT AT THIS TIME. *NM

DT*: THE CONTACT STATED THE VEHICLE'S WINDSHIELD SEAL BECAME UNGLUED ON THE TOP PASSENGER'S SIDE. THE WINDSHIELD HAS NOT BECOME DISLODGED. THE VEHICLE HAS NOT BEEN TAKEN TO A SERVICE DEALER.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS HARD TO TURN. THIS HAD HAPPENED ON SEVERAL OCCASIONS AND TWICE THE DEALER HAD REPLACED THE RACK AND PINION HOWEVER, THE PROBLEM PERSISTED.

DT*: THE CONTACT STATED UPON DRIVING THE VEHICLE LATE IN THE AFTERNOON, THE INTERIOR PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY UNDER NORMAL ROAD CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THAT THE INTERIOR INSTRUMENT PANEL LIGHTS WORKED PROPERLY BUT THEY WERE AWARE OF OTHER CONSUMERS HAVING THE SAME PROBLEM AND SUGGESTED THAT THE NHTSA SHOULD BE CONTACTED TO FILE COMPLAINT ON THIS MATTER. AN ODI ID # OF 10160170 CAN BE USED IN COMPARISON TO THIS ISSUE.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE STALLED WITHOUT WARNING. THE PROBLEM OCCURRED ON SEVERAL OCCASIONS AND EACH TIME THE VEHICLE WAS MANEUVERED OFF THE ROAD AND RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE PROBLEM COULD NOT BE DETECTED.

JEEP USED A VERY POOR QUALITY MATERIAL FOR 2005 LIBERTY SEATS. DID SUPPLIER TEST MATERIAL BEFORE APPROVING IT? I AM REALLY DISAPPOINTED WITH THIS SITUATION. SEATS STAIN WITH WATER, I AM NOT ABLE TO CLEAN IT, THE LEADING TRADEMARK DOES NOT CLEAN, THE STAINS GETS BIGGER. I WANT JEEP TO REPLACE OR REFUND FOR THE PURCHASE OF COVER SEATS. I LOOK FORWARD TO YOUR PROMPT ANSWER. THANKS. *JB

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED. THE DEALERSHIP TURNED THE ROTORS. THE PROBLEM RETURNED NINETEEN MONTHS LATER AND THE ROTORS WERE TURNED A SECOND TIME.

I HAVE A 2005 TOWN AND COUNTRY THAT IS 14 MONTHS OLD AND HAS 17000 MILES ON THE ODOMETER. THE STEERING WHEEL WAS VIBRATING WHEN THE BRAKES WERE APPLIED. I TOOK IT IN AND HAD TO PAY FOR NEW BRAKE PADS AND THE ROTORS TO BE REFACED. THE SERVICE ADVISOR INSISTED THAT THIS WAS NORMAL. THEY CHARGED ME $200 FOR THE REPAIRS. *NM

AIR BAG LIGHT WAS ON CONSTANTLY AT APPROXIMATELY 40K MILES. REPLACED IMPACT FRONT SENSORS WHICH WAS NOT COVERED UNDER WARRANTY, EITHER FROM THE MANUFACTURER OR EXTENDED PURCHASED WARRANTY. NOTICED FROM YOUR WEBSITE THAT THIS IS CURRENTLY UNDER INVESTIGATION NHTSA ACTION NUMBER EA06003. *JB

MY WIFE PURCHASED A 2005 CHRYSLER TOWN & COUNTRY IN FEBRUARY OF LAST YEAR. IT HAS 17,500 MILES ON IT AND TWO DAYS AGO MY WIFE TOLD ME IT WAS MAKING A HORRIBLE NOISE WHEN SHE APPLIED THE BREAKS. I DROVE THE CAR AND NOTICED THAT THE NOISE AND VIBRATION WAS COMING FROM THE FRONT LEFT DRIVER SIDE. I LOOKED AT THE ROTOR AND NOTICED LARGE ABRASIONS THAT THE CALIPER HAD MADE WHERE IT WAS APPARENTLY FAILING TO RELEASE FROM THE ROTOR. THE OTHER SIDE HAD NO SUCH MARKINGS. I TOOK IT INTO A LOCAL PLACE AROUND THE CORNER TO GET AN ESTIMATE. THE MECHANIC LOOKED AT THE ODOMETER AND SAID, "YOU NEED TO TAKE THIS TO THE DEALER. THIS IS NOT NORMAL WEAR. YOU HAVE ONE SIDE THAT IS MAYBE 65-70% WARN AND THE OTHER SIDE WHICH IS COMPLETELY GONE AND THE CALIPER IS LOCKING ONTO THE ROTOR CAUSING THESE SCARING." HE WENT ON TO TELL ME THAT HE KNEW OF THREE OTHER PEOPLE WHO HAD SIMILAR PROBLEMS WITH THE BRAKES ON NEW T&CS. I THEN MADE THE TRIP (SLOWLY) TO THE CLOSEST DEALERSHIP WHOM HAD INFORMED ME ON THE PHONE THAT THEY "HAD NEVER HEARD OF A FRONT BRAKE PROBLEM ON THE T&C THAT WASN'T FROM JUST NORMAL WEAR". THEY TOLD ME THAT THEIR MASTER BRAKE TECHNICIAN LOOKED AT IT AND SAID THAT IT WAS NORMAL BECAUSE MY LEFT SIDE IS CLOSER TO THE MASTER CYLINDER. I ASKED THEM TO EXPLAIN HOW ONE SIDE COULD BE COMPLETELY BURNING INTO THE ROTOR WHILE THE OTHER SIDE WAS ONLY 65-70% WORN. I WAS TOLD IT WAS NORMAL WEAR & TEAR OVER AND OVER AGAIN, ALONG WITH THE FACT THAT THEY HAD A FRONT BRAKE KIT SPECIAL FOR ONLY $299. I HAVE ONE MECHANIC WHO WAS HONEST ENOUGH TO TELL ME THAT HE FELT THERE WAS SOMETHING WRONG WITH THE BRAKES THAT HAD CAUSED ONE SIDE TO DISINTEGRATE INSTEAD OF JUST FIXING IT AND CHARGING ME FOR IT, AND ANOTHER "MASTER TECHNICIAN" TELLING ME IT IS NORMAL WEAR, HERE IS A $299 BRAKE KIT QUICK FIX. IF CHRYSLER CAN HONESTLY TELL ME THAT THEIR BRAKE PADS ARE SUPPOSED TO WEAR OUT IN 17-20K MILES AND THAT THE FACT THAT THE CALIPER LOCKED UP IS NORMAL THEN I AM OPENING A BRAKE REPAIR SHOP. *NM