2000 CHRYSLER TOWN AND COUNTRY Complaints

I HAVE A 2000 CHRYSLER TOWN AND COUNTRY VAN WITH RUSTING STRUT TOWERS. THE DRIVERS SIDE HAS MORE THAN THE PASSENGERS SIDE. THE DRIVERS SIDE IS ABOUT TO PUSH THROUGH AND GO INTO THE HOOD. I ASKED MY DEALER ABOUT ANY SAFETY RECALLS OR MODIFICATIONS, THEY SAID NO. I HAVE SEEN THE CHRYSLER SERVICE LETTER AND ASKED MY DEALER ABOUT IT AND THEY SAID THAT THE WORK SHOULD BE DONE WHEN WORKING IN THAT AREA UNDER WARRANTY TO IN STALL THE CHRYSLER UPDATE KIT. I HAD MY STRUTS REPLACED BACK IN 11/2004 AND ASKED ABOUT THE RUST AND LOSS OF METAL THEN AND THEY SAID IT WOULD NOT BE WARRANTY. I HAVE ALSO BEEN TOLD BY A FORMER SERVICE ADVISOR AT THAT DEALER THAT THEY HAVE PERFORMED THIS WORK UNDER WARRANTY OR POLICY. THIS IS A SERIOUS SAFETY CONCERN, THE MINI VAN IS A FAMILY VEHICLE WHICH MY WIFE AND KIDS RIDE IN DAILY. I AM ONE PERSON AND I NEED HELP WITH THE LARGE CARMAKER PLEASE. I HAVE NOT HAD ANY INJURIES YET BUT PLEASE HELP ME BEFORE I DO. *TR

HI! THE BRAKE LINE IS RUSTED OUT AND IT LEAKS, THEY ALL HAVE TO BE REPLACE. IT LOOKS LIKE ANY WHERE THAT A BRACKET TO HOLD THE LINES IN PLACE IS RUSTED OUT. I'VE NEVER SEEN THIS BEFORE, IT'S BAD. I JUST DO NOT KNOW IF THIS IS JUST ME OR IT'S HAPPEN TO OTHERS? THANKS RUBEN *TR

THE SHOCK TOWER MOUNTING WHICH HOLDS THE STRUT WHEEL AND STEERING ASSEMBLY HAS CORRODED DUE A DESIGN DEFECT AND HAS ALLOWED THE STRUT AND WHEEL ASSEMBLY TO BECOME DISCONNECTED TO THE VEHICLE CAUSING AN UNSAFE /CATASTROPHIC CONDITION TO EXIST. THIS DESIGN DEFECT WAS NOTICED DURING AN UNRELATED INSPECTION. THE DEFECT WAS REPORTED TO CHRYSLER DEALER ON 7/23/08. THE SERVICE DEPT. WAS AWARE OF THIS RECURRENT PROBLEM AND STATED THAT A SERVICE BULLETIN HAD BEE ISSUED TO DEALERS IN 2002 BUT OWNERS HAD NOT BEEN NOTIFIED VIA A VEHICLE RECALL NOTIFICATION. *TR

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED RUST ON THE STRUT TOWER UNDERNEATH THE HOOD. THERE WERE NO PRIOR WARNINGS TO THIS DEFECT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE STRUT TOWER NEEDED TO BE REPLACED AT AN AUTO BODY SHOP. AT THIS TIME, THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 119,000. UPDATED 08/15/08. *JB

2000 CHRYSLER TOWN AND COUNTRY LEFT FRONT WHEEL CAME OFF WHILE DRIVING. CONSUMER STATES THAT THE VEHICLE BEGAN TO SHAKE PRIOR TO THE WHEEL COMING OFF. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY. *KB THE LEFT FRONT BUMPER AND LEFT FRONT TIRE AND RIM WERE DAMAGED AND THE LEFT FRONT TIRE LUG NUTS AND RIM STUDS WERE BROKEN. OHIO TRAFFIC CRASH REPORT # 10-0271-90. *JB

NORMAL USE OF THE VEHICLE HAS LED TO STRUT TOWERS RUSTING AND SEPARATING UNDER THE HOOD, CAUSING A POTENTIALLY DANGEROUS LOSS OF CONTROL WHILE DRIVING THE VEHICLE. I HAVE HAD TWO REPAIR SHOPS REPLACE TIE RODS AND STRUTS SEVERAL TIMES BECAUSE OF RUSTING OF STRUT TOWER. A CHRYSLER DEALERSHIP TOLD ME TO REPAIR WITH A "STRUT TOWER REPAIR KIT". THEY THEN EXPLAINED THIS IS A VERY COMMON DEFECT IN CHRYSLER/DODGE MINIVANS FROM 1996-2000 AND THERE IS A TECHNICAL SERVICE BULLETIN #23-044-02 ABOUT THE CONDITION AND REPAIR. IF LEFT UNDIAGNOSED AND UN-REPAIRED, THIS COULD CAUSE A VEHICLE OWNER TO LOSE CONTROL OF THE VEHICLE WHILE DRIVING. DUE TO THE # OF INCIDENTS & REPAIRS, THIS SEEMS TO BE A PRODUCT DESIGN DEFECT. CHRYSLER REFUSED TO PAY FOR THE KIT. I DON'T UNDERSTAND WHY A RECALL WOULD NOT BE ISSUED...BECAUSE NO ONE HAS DIED YET? *TR

DRIVERS SIDE STRUT TOWER RUSTED SO BAD THAT A HOLE HAS APPEARED AROUND WHERE THE STRUT MOUNTS TO THE TOWER. *TR

SERPENTINE BELT FALLS OFF WHEN DRIVEN THROUGH A PUDDLE OF WATER. THE CHRYSLER DEALERSHIP I CONTACTED INFORMED ME THAT THIS WAS TYPICAL WITH MY MAKE AND MODEL (2000 CHRYSLER TOWN AND COUNTRY). WHEN THE BELT FALLS OFF, THE VAN LOSES POWER STEERING AND IS VERY DIFFICULT TO CONTROL. *TR

MY SERPENTINE BELT HAS COME OFF 4 TIMES. I HAVE INFORMED THE DEALER OF THIS PROBLEM DURING WARRANTY TIME PERIOD AND NONWARRANTLY TIME PERIOD. THE DEALER AND OTHER MECHANICS KEEP CHARGING ME TO TEMPORARILY FIX A MANUFACTURER "RECALL" PROBLEM. MY WIFE DRIVES THE VAN, NORMALLY WITH CHILDREN WITH HER. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED IMMEDIATELY. THIS IS A VERY COMMON PROBLEM FOR THIS TYPE OF VEHICLE. *TR

CHRYSLER TOWN & COUNTRY SHOCK TOWERS RUSTED-OUT MADE YEAR 2000 I HAVE TALKED TO A BODY SHOP AND THEY SAID THAT IT WILL FULLY RUST OUT WITH IN THE YEAR . THIS SI A HAZARD AND HE SAID HE HAS ALL READY REPLACED A BUCH OF SHOCK TOWERS. ON THIS TYPE OF VAN. SOME HE SAID HE'S SEAN 3 YEARS AFTER THEY WERE MADE IF YOU DO A GOGEL SURCH ON THE SUBJECT YOU WILL FIND ALOT OF STORYS ABOUT THIS YEAR VAN. I GUSS CHRYSLER MAKE A A PLAET THAT HAS TO BE WELDED IN SO THAT TELLS ME THEY KNOW ABOUT IT BUT WOULD RATHER MAKE MONEY OFF OF PEOPLES SAFETY RATHER THEN RECALL IT FOR THE SHOCK TOWERS. *TR