2005 CHRYSLER TOWN AND COUNTRY Complaints

2005 CHRYSLER TOWN AND COUNTRY UNEXPECTEDLY ACCELERATED RESULTING IN THE VEHICLE JUMPING THE CURB, KNOCKING DOWN A HANDICAP SIGN AND RUNNING DOWN A STEEP EMBANKMENT.***NO ANSWER REQUIRED***. *MR THE FIRST SUDDEN ACCELERATION INCIDENT HAPPENED SHORTLY AFTER THE VEHICLE WAS PURCHASED. *JB

DT: 2005 CHRYSLER TOWN AND COUNTRY MINI VAN THE CONSUMER PURCHASED NEW ON JUNE 17, 2005 AND IT CAUGHT ON FIRE. ON AUGUST 8,2005 SMELLED SOMETHING COMING FROM THE ENGINE. OPENED THE HOOD AND THERE WAS A FIRE IN THE AIR FILTER/AIR CONDITIONER AREA. CALLED 911, THEY CAME OUT AND CHECKED, BUT THE FIRE WAS ALREADY OUT BY THE TIME THEY GOT THERE. THE FIRE CHIEF WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. VEHICLE WAS TOWED TO A CHRYSLER DEALER. AFTER 1 WEEK THE CAR DEALER TOLD THE CONSUMER THAT THE VEHICLE HAD TO BE INSPECTED BY AN INDEPENDENT INVESTIGATOR THAT CHRYSLER EMPLOYED. AFTER HE INVESTIGATED THE VEHICLE HE WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. CHRYSLER GAVE NO EXPLANATION, ONLY THAT THEY WERE GOING TO PAY OFF THE VEHICLE, AND THEY WOULD REIMBURSED. CONSUMER FOR ANY DOWN PAYMENT AND ANY PAYMENT MADE SINCE THEN. THE CONSUMER REPORTED THIS INSURANCE COMPANY. ACCORDING TO CHRYSLER THEY WERE TREATING THE TRANSACTION AS IF IT HAD NEVER OCCURRED. *AK

DT: THE CONSUMER'S VEHICLE WAS INVOLVED IN A CRASH AT 55 MPH. THE VEHICLE IS A 2005 CHRYSLER TOWN AND COUNTRY. UPON IMPACT, THE AIRBAGS IN THE FRONT OF THE VAN DID NOT DEPLOY. THE POINT OF IMPACT WAS THE FRONT END OF THE VAN. THE VAN WAS HIT ALMOST HEAD ON. NEITHER OF THE FRONT DOORS OF THE VEHICLE WOULD OPEN. THE DOORS HAD TO BE PRIED OPEN TO GET THE PASSENGERS OUT. THE DRIVER AND THE PASSENGER SUSTAINED INJURIES TO THE NECK, RIBS, STERNUM ,AND THE COLLAR BONE. BOTH DRIVERS WERE WEARING SEAT BELTS. THE CONSUMER HAVE NOT CONTACTED CHRYSLER AS OF NOW. THERE WERE POLICE AND AMBULANCES INVOLVED. POLICE AND INSURANCE REPORTS WERE TAKEN. THE CONSUMER HAS PICTURES AVAILABLE TO VIEW. THE VAN WAS TOTALED, AND THE IT WAS ONLY A MONTH OLD WITH LESS THAN 1,500 MILES.*AK PHONE INTERVIEW UPDATE (OCT 24, 2005): THE AIR BAG WARNING LIGHT WAS NOT "ON" BEFORE THE CRASH. SHE AGREED TO SEND PICTURES WITH THE FOLLOW-UP VOQ FORM. UPDATED 11-02-05. *JB

DRIVER SIDE POWER WINDOW WILL NOT GO DOWN RIGHT NOW. WINDOW HAS BEEN USED LESS THAN 10 TIMES. I HAD A PREVIOUS TOWN & COUNTRY WITH SAME PROBLEM. WHEN WINDOW DID GO DOWN IT WOULD NOT GO BACK UP. IT WILL HAVE TO GO INTO THE DEALER FOR SERVICE. *JB

DT: THE CONTACT HAD A PROBLEM WITH THE MALFUNCTIONED LIGHT COMING ON. SHE CALLED THE DEALERSHIP AND THE RMPS REVVED. SHE WAS AFRAID TO DRIVE . SHE HAD THE VEHICLE TOWED TO DEALER . ON 9-12-05 THEY TOLD HER THE VAN WAS READY. THEY SAID WHAT WAS WRONG WITH THE CAR WAS NOT UNDER WARRANTY, BUT THEY WERE NOT GOING TO CHARGE HER FOR IT. THE DEALERSHIP TOLD HER THAT THE WIRING HARNESS HAD BEEN CUT. THE DEALER TOLD HER THEY HAD SPLICED THE WIRES. THE CONSUMER TALKED TO SOMEONE SHE KNEW WHO WORKED FOR HONDA, AND THIS PERSON SAID THERE WAS NO WAY THE WIRES WERE CUT WHILE DRIVING THE CAR, THE WIRES HAD TO BE THAT WAY WHEN THE CAR WAS MANUFACTURED. *AK

DT: CONTACT PURCHASED A 2005 CHRYSLER TOWN AND COUNTRY MANUFACTURED BY DAIMLER/CHRYSLER CORPORATION. ON JULY 5, VEHICLE HAD A FLAT TIRE, AND HAD TO USE THE SPARE TIRE. WHEN THE SERVICE DEALER REPLACED THE TIRE AND PUT THE SPARE BACK INTO PLACE IT CAME OFF WHILE THE CONSUMER WAS DRIVING ON JULY 26, 2005. THE SPARE TIRE WAS LOCATED UNDERNEATH THE PASSENGER SIDE AND DRIVER SIDE SEAT. THE SERVICE MANAGER OF THE DEALERSHIP WAS MADE AWARE OF THIS CONCERN. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM

DT: THE CONSUMER STATED THAT H 2005 CHRYSLER TOWN & COUNTRY WAS MAKING NOISE IN THE STEERING COLUMN. THE CONSUMER ALREADY HAD PROBLEMS WITH 2004 TOWN & COUNTRY WITH THE SAME ISSUE. THE CONSUMER HAD TO GO THROUGH THE ARBITRATION PROCESS TO DECLARE 2004 TOWN & COUNTRY A LEMON. THEN ,CHRYSLER HAD TO BUY BACK THE VAN. THE CONSUMER THEN PURCHASED THE 2005 VEHICLE. THE MANAGER WENT OUT OF HIS WAY TO GUARANTEE THAT THIS VAN WAS BETTER THAN THE LAST ONE. THE RACK & PINION ON THE 2004 VAN FAILED. THE 2005 VAN HAD THE SAME DEFECT. THE 2005 VAN WAS CONSIDERABLE NEW WITH LESS THAN 7,000 MILES. THIS PROBLEM WAS REPORTED TO THE DEALERSHIP. THE DEALERSHIP TOLD THE CONSUMER THAT THEY WOULD LOOK AT THE VAN. THE MANAGER SAID THAT THEY WERE FURTHER ALONG WITH THIS VAN SINCE THEY HAD THE PROBLEM WITH THE LAST VAN. THE CONSUMER WAS ANGRY AT THE DEALERSHIP BECAUSE OF THE RUN AROUND THEY GAVE HER ABOUT THIS ISSUE. CONSUMER CONTACTED THE ATTORNEY GENERAL'S OFFICE ON THE 2004 VAN, AND THEY SUGGESTED THE SHE CONTACT NHTSA CONCERNING THE 2005 VAN. THE CONSUMER SAYS THAT THE VAN WAS CURRENTLY LESS WORTH. DEALERSHIP WILL ONLY GIVE HER $19,000 INSTEAD OF THE $30,000 THAT SHE PAID FOR IT. CONSUMER DID NOT FEEL SAFE IN THIS VAN. THE DEALERSHIP SERVICE DEPARTMENT TOLD THE CONSUMER THAT CHRYSLER WAS HAVING MAJOR PROBLEMS WITH RACK & PINION STEERING. *AK

DT: THE CALLER SAYS HIS VEHICLE STARTS TO VIBRATE AT 55 MPH. HE THINKS THIS HAS BEEN GOING ON SINCE HE PURCHASED THE VEHICLE. DEALER TRIED TO FIX IT BY REPLACING A TIRE, BUT THAT DID NOTHING. DEALER AND MANUFACTURER SAID THIS WAS NORMAL, AND THERE WAS NOTHING THEY COULD DO TO HELP HIM. DEALER SAID EVERYTHING MET SPECIFICATIONS. CHRYSLER, TOWN & COUNTRY.*AK

I HAD AN ACCIDENT AT 45 MPH, AND THE AIR BAGS DID NOT DEPLOY. CHRYSLER IS SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. *NM PHONE INTERVEW UPDATE (OCT 25, 05): VERIFIED THAT THERE WERE NO FATALITIES. T-BONED ANOTHER VEHICLE AT THE REAR QUARTER PANEL AT 45 MPH AND NONE OF THE AIR BAG DEPLOYED.

MY DAUGHTER HAD A SIZE ONE SOCCER BALL ROLL UNDER OUR 2005 CHRYSLER TOWN AND COUNTRY MINIVAN LAST NIGHT (8/11/05). SHE STUCK HER LEG UNDER THE CAR, UNDER THE PASSENGER SIDE SLIDING DOOR, TO KICK THE BALL BACK OUT AND CAME INTO CONTACT WITH THE EXHAUST PIPE THAT RUNS DIRECTLY UNDER THE DOOR. I THEN REACHED UNDER TO GET THE BALL FOR HER AND BURNED MY WRIST ON THE SAME PIPE. OUR BURNS WERE SECOND DEGREE. MINE WAS SMALL BUT HERS WAS 4 INCHES LONG BY 1-1/2 INCHES WIDE ON HER LEFT THIGH. WE WENT TO THE EMERGENCY ROOM AND ARE FOLLOWING UP TODAY WITH HER PEDIATRICIAN. I FEAR FOR INFECTION IN THE SHORT TERM AND SCARING IN THE LONG TERM. AS TO CORRECTING THE FAILURE, I WILL BE TAKING THE CAR TO OUR CHRYSLER DEALER AND ASKING THEM TO COME UP WITH A SOLUTION. I CONSIDER THIS A SERIOUS DESIGN FAILURE, BOUND TO LEAD TO BURNS ON OTHERS WHO REACH UNDER THEIR CARS. I DON'T WANT MY CHILDREN NEAR THE CAR ANYMORE! *NM