2005 CHRYSLER TOWN AND COUNTRY Complaints

2005 CHRYSLER TOWN AND COUNTRY BACK UP WARNING ALARM NEVER WORKED AS THEY WERE DESIGNED TO. *MR THE CONSUMER EXPLAINED THAT THE VISUAL WARNING WORKED WELL BUT THE AUDIO ALARM WAS NOT LOUD ENOUGH. THE DEALER WAS NOTIFIED AND TOLD THE CONSUMER THAT THEY HAD RECEIVED SEVERAL SIMILAR COMPLAINTS AND NOTIFIED THE MANUFACTURER. THE CONSUMER ALSO NOTIFIED THE MANUFACTURER. *NM

DT: WHILE DRIVING AT 50 MPH THE ENGINE JUST STOPPED. BUT THE RADIO WAS STILL PLAYING. PULLED OVER, TURNED OFF ENGINE, AND THEN RESTARTED THE ENGINE. VEHICLE WAS TAKEN TO DEALER . THEY DROVE IT 106, RAN DIAGNOSTIC TEST, AND CALLED MANUFACTURER. COULD NOT FIND ANYTHING WRONG WITH THE CAR. CONSUMER REFUSED TO DRIVE THIS VEHICLE. THE FIRST EVENT OCCURRED ON THE 6TH OF MAY. THE SECOND OCCURRED ON THE 9TH OF MAY.*AK

DT CONSUMER STATES THAT THE AUTOMATIC SIDE PASSENGER DOOR ON THE VEHICLE OPENS AND CLOSES WITHOUT BEING ACCESSED TO DO SO. THE VEHICLE HAS BEEN SERVICED TWICE, BOTH TIMES THE SERVICE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. *TT

WE WERE ON A DRIVE AND MY HUSBAND WANTED TO LOOK AT A LAKE. WE PULLED UP ON THE BOAT RAMP TO PARK AS NO ONE WAS THERE. MY HUSBAND LEFT THE VAN AND WENT INTO THE STORE FOR A MAP. I WAS SITTING IN THE FRONT SEAT WITH THE MOTOR TURNED OFF. ALL OF A SUDDEN I HEARD AN EXPLOSION AND THEN A SUBSEQUENT EXPLOSION. THIS WAS FOLLOWED BY THE SOUND OF GLASS BREAKING. I TURNED AROUND AND SAW THAT THE REAR WINDOW OF MY VAN HAD SHATTERED. HUNDREDS OF TINY PIECES OF GLASS HAD FLOWN INTO THE REAR SEAT AREA. MY HUSBAND RETURNED TO THE VAN AND WE LOOKED AT THE REAR WINDOW FROM THE OUTSIDE. THERE WERE TWO HOLES IN THE WINDOW ABOUT MIDWAY BETWEEN TOP AND BOTTOM. THE ONE ON THE PASSENGER SIDE WAS ABOUT 4" IN DIAMETER AND APPEARED TO BE AN ELECTRICAL MECHANISM TO THE WINDOW HEATER WHICH NOW WAS DANGLING INSIDE THE VAN. THE OTHER HOLE ON THE DRIVER SIDE WAS OVER THE WINDSHIELD WASHER MECHANISM AREA AND WAS ABOUT 6". LOOKING AROUND THE AREA, THE ONLY PERSON THAT COULD BE SEEN WAS A FISHERMAN 3/4 OF A MILE AWAY ON THIS REMOTE MOUNTAIN LAKE. BEING 3-4 HOURS FROM HOME AND LATE IN THE DAY WITH RAIN PREDICTED, MY HUSBAND PURCHASED A ROLL OF DUCT TAPE FROM THE FISHING RESORT GENERAL STORE. HE COMPLETELY COVERED WHAT WAS LEFT OF THE SHATTERED GLASS WHILE ENCOMPASSING THE ENTIRE REAR WINDOW AREA AS WELL. WE DROVE HOME WITHOUT FURTHER INCIDENT. ON THE WAY HOME, ALL I COULD THINK OF WAS THE FACT THAT MY SMALL GRANDDAUGHTER HAD PREVIOUSLY BEEN IN MY VAN IN A REAR-FACING CHILD SEAT. UPON RETURNING HOME, WE CONTACTED THE DEALER THAT SOLD US THE VAN. WE WERE TOLD BY THE SERVICE MANAGER THAT GLASS IS NOT COVERED UNDER WARRANTY AND SUGGESTED WE CALL CHRYSLER. MY HUSBAND CALLED CHRYSLER AND SPOKE WITH JEFF ROSS. HE LISTENED AND AGAIN TOLD MY HUSBAND IT WAS NOT COVERED UNDER WARRANTY. OF COURSE, WE BELIEVE IT SHOULD BE COVERED UNDER WARRANTY AS IT EXPLODED ON IT'S OWN, BUT OUR MAIN CONCERN IS THAT THE ISSUE BE TAKEN SERIOUSLY AS A MANUFACTURING DEFECT CAPABLE OF INJURING SOMEONE.

2005 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WITH AIRBAG SYSTEM, ELECTRONIC SYSTEMS, THE MAIN COMPUTER, AND THE DASH BOARD GAUGES.***NO ANSWER REQUIRED***. *MR THE AIR BAG MALFUNCTION OCCURRED ON THE SAME DAY THE CONSUMER PURCHASED THE VEHICLE. *JB

RENTED A CHRYSTLER TOWNE & COUNTRY MINIVAN 2005 AND DROPPED A BOTTLE CAP WHEN THE PASSENGER DOOR OPENENED. REACHED LEFT HAND SLIGHTLY UNDER RIGHT SIDE OF VAN AND MIDDLE OF ARM TOUCHED THE PIPE (EXHAUST PIPE?) HANGING DOWN RUNNING DOWN RIGHT SIDE OF VAN. THE PIPE IS ALL THE WAY ON THE RIGHT SIDE OF VEHICLE. THERE IS NO WARNING SIGNS, NOR IS IT COVERED. I RECEIVED A VERY BAD BURN ON MY ARM. MY CONCERN IS WHY IS IT LOCATED SO FAR TO THE RIGHT (LOW) AND RUNNING ALL THE WAY DOWN THE VEHICLE (NOT UP UNDER THE VAN), AND THERE ARE NO WARNING SIGNS ANYWHERE. I AM VERY CONCERNED IF A CHILD RETRIEVED A BALL EVEN SLIGHTLY UNDER THE CAR THEY COULD GET SERIOUSLY INJURED. I AM NOW LEFT WITH A SERIOUS BURN AND SCARRING AND DO NOT WANT THIS TO HAPPEN TO ANYONE ELSE. THERE IS NO REASON FOR THE LOCATION OF THIS PIPE. I ADVISED AVIS RENTAL CAR OF THE INJURY AND SHOWED THEM MY BURN AND THEY WERE GOING TO WRITE A LETTER (?). I WOULD NEVER EXPECT AN EXHAUST PIPE TO BE ON THE RIGHT HAND SIDE BY THE DRIVERS/PASSENGER DOOR, BUT I HEAR IT IS DUE TO THE "STOW N GO" SYSTEM AND THERE IS NO ROOM UP UNDERNEATH THE MINIVAN FOR THE EXHAUST PIPE.*AK

I HAD JUST PICKED UP MY NEW VEHICLE FROM THE DEALER AND HAD ONLY 250 MILES ON IT. I WAS SIMPLY DRIVING DOWN THE ROAD WHEN THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL AND THEN BACK INTO GEAR. I QUICKLY PULLED OVER BUT EVERYTHING SEEMED OKAY. I CONTINUED ON AND QUICKLY DISCOVERED THE TRANSIMISSION WAS NOT SHIFTING OUT OF LOW GEAR. I CALLED THE 800 NUMBER FOR CHRYSLER ROAD SERVICE ONLY TO BE TOLD THAT THERE WERE NO CONTRACTED SERVICE PROVIDERS IN THE AREA WHERE I WAS. I MADE OTHER ARRANGEMENTS TO HAVE IT TOWED TO THE NEAREST DEALER (<10 MILES AWAY). THE PROBLEM TURNED OUT TO BE A FAILED POWER TRAIN CONTROL MODULE. IT'S BEEN A WEEK AND THEY STILL HAVE NOT FIXED THE PROBLEM BECAUSE NO PARTS ARE AVAILABLE. I'VE BEEN GIVEN A PROMISE DATE THAT IS ALMOST 3 WEEKS OUT.*AK

THE CONSUMER NOTICED THAT THE PARK SENSE (TM) REAR BACK-UP SYSTEM WAS INOPERATIVE. THE SYSTEM DID NOT INDICATE WHEN THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *JB CONSUMER PURCHASED THE VEHICLE BECAUSE IT HAD AN ULTRASONIC REAR PARK ASSIST SYSTEM WHOSE PURPOSE WAS TO GIVE A WARNING WHEN VEHICLE WAS CLOSE TO AN OBJECT WHILE BACKING. EVIDENTLY, THE WARNING SYSTEM DID NOT WORK . CONSUMER WANTS VEHICLE TO BE RECALLED. *AK MANUFACTURE RESPONDED BY STATING THAT THERE WAS NOTHING THEY WOULD DO; THAT THIS CONDITION IS A DESIGN ISSUE NOT A DEFECT. *TT

THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON WHILE DRIVING. DRIVER TOOK VEHICLETO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE SENSOR NEEDED TO BE REPLACED. *AK PHONE INTERVIEW UPDATE (OCT 26, 2005): MRS. FINN SAID THAT THE DEALER TOLD HER THAT THE SENSOR IS NEAR THE FRONT BUMPER. THEY DID THE REPAIR UNDER WARRANTY AND DID NOT PROVIDE A REPAIR INVOICE.

2005 CHRYSLER TOWN AND COUNTRY LIFTGATE WAS BEING CLOSED USING AUTOMATIC CLOSING MECHANISM. HUSBAND STEPPED AROUND CARD AND LIFTGATE CRASHED ONTO HIS HEAD AT CONSIDERABLE FORCE CRACKING OPEN HIS HEAD AND REQUIRING 5 STAPLES TO HIS HEAD. HE IS 6' 5" AND 200 LBS, I WOULD HATE TO SEE WHAT WOULD HAVE HAPPENED IF IT WAS MY 4 YEAR OLD WHOM HAD BEEN HIT. CHRYSLER TOUTED THE SAFETY OF THE AUTOMATIC DOORS UPON PURCHASING THE VEHICLE STATING THAT EVEN A FINGERTIP WOULD CAUSE THE DOORS TO RETRACT. I AM CONTACTING CHRYSLER TO INFORM THEM OF THIS POSSIBLE DEFECT OR AT LEAST TO WARN CONSUMERS OF THE DANGERS. I WILL NOT BE USING THE AUTOMATIC FEATURE ANY FURTHER.*AK