2004 CHRYSLER TOWN AND COUNTRY Complaints

VAN STALLS AFTER FILLUPS. LOSE POWER AND CONTROL OF VAN WHEN ACCELERATING ONTO ROAD. VERY DANGEROUS. THIS IS A COMMON PROBLEM WITH THESE MINI VANS. CHECK THE INTERNET AND YOU WILL SEE. I AM NOT SURE WHAT TO DO. *TR

I HAVE A 2004 CHRYSLER TOWN AND COUNTRY MINI VAN. FOR THE LAST 30,000 MILES EVERYTIME I FILL UP WITH GAS THE ENGINE WILL EITHER GO THROUGH SOME MAJOR HESITATIONS OR IN MANY CASES IT WILL STALL WITHIN THE FIRST FEW MINUTES OF DRIVING, OR IF I HAVE TO COME TO A STOP SHORTLY AFTER I REFUELED. THE VAN WILL RESTART, (WITH SOME EFFORT) AND WILL NOT STALL AGAIN UNTIL AFTER THE NEXT REFUELING. SPOKE TO SEVERAL MECHANICS CONCERNING THIS PROBLEM AND THEY INDICATED THAT THE ROLL-OVER SWITCH LOCATED IN THE TANK MAY BE DEFECTIVE, MAY HAVE BEEN SPLASHED/FLOODED WITH FUEL, OR THE TANK WAS OVER FILLED. TO REPAIR THE PROBLEM I WAS TOLD I NEEDED TO REPLACE THE FUEL TANK SINCE THE SWITCH ITSELF IS NOT A SERVICEABLE ITEM. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STARTED THE VEHICLE WAS PARKED WITH THE ENGINE OFF WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE ORIGINATED FROM THE DRIVER SIDE SLIDING DOOR PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE PANEL TO THE DOOR AND THE DRIVER'S POWER SEAT. THE DOOR AND DRIVER SEAT WERE ONLY ABLE TO BE OPERATED MANUALLY AND NOT AUTOMATIC. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 130,000.

PURCHASED 4 TIRES (TOYO OBSERVE GP4, 215/65R16 980, DOT: CXHB 7EM219<) IN FALL 2003 (FROM LES SCHWAB TIRE COMPANY) TO BE USED ON A 2002 CHRYSLER T&C AND LATER A 2004 CHRYSLER T&C (THE 2002 CHRYSLER T&C WAS REPLACED IN APRIL 2004 WITH A 2004 CHRYSLER T&C). NOTE THE TIRES WERE OVER 4 YEARS OLD WHEN PURCHASED NEW FROM THE DEALER. THE TIRES ARE WINTER TRACTION TIRES AND WERE MOUNTED ON THEIR OWN RIMS AND USED EACH YEAR DURING THE PERIOD NOVEMBER - MARCH. THE TIRES WERE STORED (MOUNTED) DURING THE PERIOD APRIL - OCTOBER AND WERE NOT USED DURING THAT PERIOD. ONE TIRE WAS DAMAGED AND REPLACED IN NOV 2005 BY A TIRE WITH DOT: CXHB 95K1304). THE LAST TIME THE TIRES WERE USED WAS THE PERIOD NOVEMBER 2008 - MARCH 2009. THE TIRES WERE USED EACH YEAR FOR ABOUT 5000 MILES. THE SUGGESTED MAXIMUM INFLATION PRESSURE FOR THESE TIRES IS 44 PSI; THE TIRES WERE USED WITH AN INFLATION PRESSURE OF 40 PSI. THIS REPORT CONCERNS THE REMAINING THREE DOT: CXHB 7EM219< TIRES (PHOTOS ARE AVAILABLE). ON JULY 25, 2010, THE FOLLOWING WAS DISCOVERED WHILE THE TIRES WERE IN STORAGE: A. TIRE #1 TIRE HAD A MASSIVE TREAD SEPARATION ( TREAD SPLIT APART) WHICH COVERED OVER 1/3 OF THE CIRCUMFERENCE, PLUS ADDITIONAL PORTIONS OF THE TREAD WERE STARTING TO SEPARATE. B. TIRE #2 HAS VERY NOTICEABLE DELAMINATION OF THE TREAD, BUT NO TEARING. C. TIRE #3 HAS A FEW DETECTABLE INDICATIONS THAT TREAD SEPARATION IS IN VERY EARLY STAGES. THE TIRES HAVE NOT YET BEEN RETURNED TO THE DEALER UNDER THEIR WARRANTY, BUT WILL BE RETURNED IN EARLY FALL. THERE WAS NO ACCIDENT BECAUSE THE TIRES WERE IN SUMMER STORAGE WHEN THE TREAD SEPARATION WAS FOUND. IF THE TIRES HAD BEEN MOUNTED ON THE CAR WHEN THE TREAD SEPARATION OCCURRED THERE COULD HAVE BEEN UNFORTUNATE CONSEQUENCES. TIRE DOT: CXHB 95K1304 IS NOT PART OF THIS COMPLAINT. *TR

I GOT THE TOWN AND COUNTRY CHRYSLER 2004, AND THE AIR BAG LIGHTS STARTED TO BLINK ON AND OFF AFTER A YEAR, IN 2005 THE LIGHTS WERE PERMANENTLY ON. I HAD A CRASH IN 2009 NOT BIG ENOUGH TO MAKE THE AIR BAG WORK ANYWAY THE AIR BAGS RED LIGHT WERE ON, THEN THE DEALER GAVE THE DATA OF HOW LONG THE AIR BAG WERE NOT WORKING, IT SEEMS THAT IT HAD THE SAME PROBLEM AS THE AIR BAGS RECALL 1998/2002. I HAD SEVERAL OTHER PROBLEMS IN FIXING THIS CAR BUT I DO WANT TO KNOW IF THE 2004 MADE IS INCLUDED IN THE RECALL. I DON'T WANT TO WAIT FOR A BIG ACCIDENT TO REALIZE THAT THE AIR BAGS HAVE TO BE RECALL AND FIX IT. *TR

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE VEHICLE WAS PARKED WHEN SOMEONE INFORMED THE CONTACT THAT SMOKE WAS EMITTING FROM THE VEHICLE. THE CONTACT ATTEMPTING TO OPEN THE DOOR BUT IT WOULD NOT OPEN AND THE ALARM DID NOT FUNCTION. THE FIRE DEPARTMENT WAS CALLED AND THE AS THE FIREMEN BROKE THE WINDOW TO GET INTO THE VEHICLE, THE DRIVER SIDE DOOR BECAME ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED AND THE MAIN CABLE CUT TO PREVENT ANY FUTURE FIRES. THE FIRE MARSHALL STATED THAT "THE FIRE WAS LOCATED BEHIND THE DRIVER'S SEAT IN THE B-POST WHERE ELECTRICAL EQUIPMENT FAILED CAUSING THE FIRE". THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP WHERE THE DOOR PANEL, SEAT BELTS, AND DRIVER SEAT WERE REPLACED. THE VEHICLE WAS ELECTRICAL BUT THE DEALER SWITCHED EVERYTHING TO MANUAL AFTER THE FIRE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

TL* THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE CAUGHT ON FIRE WHILE SITTING IDLE WITH THE ENGINE OFF. THE FIRE DEPARTMENT WAS CONTACTED AND DETERMINED THE FIRE ORIGINATED FROM UNDER THE REAR DRIVER'S SIDE SLIDING DOOR PANEL. THE DEALER CAME OUT TO TAKE PICTURES OF THE DAMAGE AND THE VEHICLE WAS TOWED. THE DEALER WAS ABLE TO REPAIR THE VEHICLE HOWEVER; THE CONTACT WAS UNSATISFIED WITH THE QUALITY OF THE REPAIRS. THE MAJORITY OF THE VEHICLE ELECTRICAL COMPONENTS WERE NO LONGER OPERABLE, SUCH AS THE POWER LOCKS AND WINDOWS, AND THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE DASHBOARD. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 127,000. UPDATED 8/4/10 *CN UPDATED 08/09/10*JB

TL*THE CONTACT OWNS A 2004 CHRYSLER TOWN AND COUNTRY. THE CONTACT EXPERIENCED THE IDENTICAL FAILURES AS MENTIONED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V386000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS). THE MANUFACTURER WAS NOTIFIED AND THE VIN WAS EXCLUDED FROM THE RECALL DEFECT. THE FAILURE MILEAGE WAS 74,000.

AFTER FILLING UP WITH GAS, THE VEHICLE GREATLY HESITATES AND SOMETIMES STALLS. THIS HAS PUT US IN DANGEROUS SITUATIONS IN TRAFFIC. A FEW MINUTES AFTER THE FILL UP, AND THROUGH THE TANK OF GAS IT RUNS FINE. THIS HAS HAPPENED SEVERAL TIMES AND IS NOT CORRECTED. *TR

MY WIFE WAS DRIVING OUR 2004 CHRYSLER TOWN AND COUNTRY. SHE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. LUCKILY SHE WAS IN A PARKING LOT AT LOW SPEED AND WAS ABLE TO STOP. I DROVE THE VAN AROUND SOME AND THE PROBLEM WOULD COME AND GO. TOOK TO DEALER FOR REPAIR. $1300 TO REPLACE STEERING RACK, PUMP, ETC. I'VE READ THAT THIS IS A VERY COMMON PROBLEM WITH THIS MODEL. MANAGER AT THE DEALER WAS IN AGREEMENT. TOLD ME THAT THE REPLACEMENT RACK SHOULD HOLD UP BECAUSE IT WAS AN IMPROVEMENT OVER THE ORIGINAL EQUIPMENT. CHRYSLER MUST REALIZE THIS IS A DEFECT. HOPE NO ONE GETS KILLED. *TR