CRAFTSMEN Complaints
View complaints related to CRAFTSMEN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
1999 CRAFTSMEN LINCOLN TOWN CAR- MOUNT VERNON, AL
TAKATA RECALL: AIRBAG LIGHT CAMEON STAYS ON WONT GO OUT. COMES WHEN CAR IS STARTED AND STAYS ON WHILE IN MOTION'
Source: NHTSA WEB SITE -
2011 CRAFTSMEN CUSTOM VEHICLE- HAMBURG, PA
TAKATA RECALL I OWN MANY CRAFTSMAN ITEMS AND MY RECENT PURCHASE OF A RIDING MOWER HAS BEEN A NIGHTMARE WITH NO ONE WILLING TO HELP. THE TRANS AXLE HOUSING UNIT IS MADE OF ALUMINUM WHERE THE OLD ONES ARE MADE OF STEEL, ( I HAVE A 20 YEAR OLD) IT'S POOR WORKMANSHIP AND THEY REFUSE TO SEND SOMEONE TO LOOK AT IT WITHOUT PAYING THE TECHNICIAN IT'S A DEFECT WHY DO I HAVE TO PAY...I ASK AND WAS TOLD IT'S NOT OUR PROBLEM. WOW I HAVE OVER 100 TOOL SETS, ELECTRICAL TOOLS AND BATTERY OPERATED TOOLS BY CRAFTSMAN AND THIS IS THE THANKS YOU GET. THANKS BUT NO THANKS CRAFTSMAN I WILL BE TAKING ALL MY CRAFTSMAN ITEMS TO SEARS FOR A FULL MONEY REFUND ON EVERYTHING. WAY TO STAND BEHIND YOUR ITEMS
Source: NHTSA WEB SITE -
1998 CRAFTSMEN LINCOLN TOWN CAR- WICHITA FALLS, TX
TL* THE CONTACT OWNS A 1998 CRAFTSMEN LINCOLN TOWN CAR. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO THE CONCRETE WALL OF A BRIDGE. THE CONTACT SUSTAINED BACK AND SHOULDER INJURIES, AS WELL AS A MILD CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOWING LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 CRAFTSMEN LINCOLN TOWN CAR- AURORA, CO
AIR BAG WARNING LITE ON INSTRUMENT PANEL. NO ACCIDENTS OR CRASHES. IS THIS A SAFETY ISSUE TO BE ADDRESSED BY MANUFACTURER? WHEN AIR BAG WARNING IS LITE ON, DOES THIS MEAN THE BAGS WILL NOT DEPLOY?
Source: NHTSA WEB SITE -
1996 CRAFTSMEN LINCOLN TOWN CAR- BONANZA, OR
DRIVING THROUGH A PARKING LOT . STOPPED FOR A OTHER VEHICLES , DROVE ABOUT 10 FEET AND THE RIGHT SIDE OF CAR SLAMMED TO THE GROUND IN THE MIDDLE OF PARKING LOT INTERSECTION. CAR WAS UNABLE TO MOVE FORWARD WITHOUT DRAGGING FRAME , FRONT END ON PAVEMENT LEAVING DRAG MARKS IN PAVEMENT. *TR
Source: NHTSA WEB SITE -
-
1996 CRAFTSMEN LINCOLN TOWN CAR- ELK RIVER MN , MN
BRAKE FAILURE FROM RUSTED BRAKE LINES LOSS OF 90% OF BRAKES AT TIME OF INCIDENT THIS HAS ALSO HAPPENED ON TWO OF MY OTHER LINCOLNS. *TR
Source: NHTSA WEB SITE -
1996 CRAFTSMEN LINCOLN TOWN CAR- LAS VEGAS, NV
I TOOK MY TOWN CAR IN, BECAUSE I COULD SMELL COOLANT IN THE CAB OF THE CAR. AFTER INSPECTION, THEY SAID IT WAS THE PLASTIC MANIFOLD HAD CRACKED AND WAS LEAKING COOLANT. THEY CALLED FORD AND FORD SAID THEY HAD A LOT OF THESE PARTS ON HAND BECAUSE THIS WAS A COMMUNE PROBLEM WITH THIS PART. I WAS TOLD THE PART ALONE WOULD BE $600. I AM ON SS AND DISABLED AND I DO NOT HAVE THE MONEY TO REPAIR WHAT IS A DEFECT AND SHOULD BE COVERED IN A RECALL. THERE WAS A RECALL ON DEC. 2001 FOR THIS PART PUT ONLY LIMITED TO TAXIS, POLICE, AND LIMOS, AND LIVERY PACKAGES. THIS RECALL SHOULD INCLUDE OWNERS, OR PRIVET OWNED VEHICLES, ALSO, THEY HAVE THE SAME PARTS. THERE HAS TO BE A CLASS ACTION LAW SUIT TO COVER ALL OF USE PRIVET OWNERS OF THESE CARS. FORD KNOWS OF THE PROBLEM, THEY NEED TO FIX IT, NOW. *TR
Source: NHTSA WEB SITE -
1998 CRAFTSMEN LINCOLN TOWN CAR- COEUR DALENE, ID
I HAVE BEEN ADVISED BY THE LINCOLN DEALERSHIP THAT THEIR HAVE BEEN MULTIPLE COMPLAINTS LIKE MINE, A CONSTANT LOSS OF AIR IN THE TIRES THAT COMES FROM THE RIMS BEING UNABLE TO HOLD THE PRESSURE. THE COST TO REPLACE THE RIMS WOULD BE $1400. TO FIX A TIRE LEAK ON MY CAR...???? *TR
Source: NHTSA WEB SITE -
1994 CRAFTSMEN LINCOLN TOWN CAR- WELLINGTON, FL
WHILE RUNNING, THE VEHICLE BEGAN SMOKING, INITIALLY COMING FROM UNDER THE VEHICLE. FIRE BEGAN COMING OUT OF THE ENGINE COMPARTMENT. BRAKES THEN FAILED COMPLETELY. I WAS ABLE TO PUT TRANSMISSION INTO PARK, WHICH EVENTUALLY STOPPED THE VEHICLE, AFTER CRASHING THROUGH A GATE SECURITY BARRIER.(NO BRAKES AT THAT TIME.). FIRE COMPLETELY DESTROYED THE ENGINE COMPARTMENT AND HOOD OF THE VEHICLE, AS EXPLOSIONS OCCURRED.
Source: NHTSA WEB SITE -
1998 CRAFTSMEN LINCOLN TOWN CAR- HERMITAGE, TN
I WAS IN A CAR ACCIDENT AND ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. COULD IT BE BECAUSE THE DEALERSHIP FIX MY STEERING COLUMN AND NOT MY DRIVER SIDE AIR BAG. *TR
Source: NHTSA WEB SITE