DAMON Complaints

TL* THE CONTACT OWNS A 1999 DAMON CHALLENGER. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A TURN, THE CONTACT EXPERIENCED A LOSS OF BRAKES AND THE BRAKE PEDAL ABNORMALLY FELL TO THE FLOORBOARD. THE CONTACT EXAMINED THE FAILURE AND DISCOVERED THAT THE REAR DRIVER SIDE WHEEL WAS ABNORMALLY HOT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE WHEEL SCREWS WERE TIGHTENED. THE FAILURE RECURRED THREE TIMES FOLLOWING REPAIRS AND WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

TL*THE CONTACT OWNS A 2008 DAMON CHALLENGER. WHILE DRIVING APPROXIMATELY 65 MPH THE TV, WHICH WAS POSITIONED ON THE CEILING ABOVE THE DRIVER AND PASSENGERS SEAT BEGAN TO SLIDE FORWARD. UPON FURTHER EXAMINATION HE NOTICED THAT THE MOUNTING SCREWS WERE OUT OF PLACE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND HE REPLACED THE MOUNTING SCREWS. AFTER DRIVING ANOTHER 200 MILES THE FAILURE RECURRED AND HE ADDED A LARGER SET OF SCREWS TO MOUNT THE TV IN PLACE. WHILE EXITING THE VEHICLE HE ALSO NOTICED THAT THE STEPS TO EXIT THE VEHICLE WERE SEVERELY DETERIORATED. HE PERFORMED A REPAIR ON THE STEPS HIMSELF AS WELL. THE RV WAS TAKEN TO THE DEALER TO BE EXAMINED FOR STEP FAILURE. THE FAILURE MILEAGE WAS 14,300 AND THE CURRENT MILEAGE WAS 15,200. UPDATED 02/10/11 *BF UPDATED 04/20/11

TL* THE CONTACT OWNS A 2005 DAMON INTRUDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT BEGAN TO HEAR AN ABNORMAL WHISTLING NOISE. THE VEHICLE WAS PULLED OVER AND PARKED. HE STATED THAT HE COULD SEE A GAP BETWEEN THE WINDSHIELD AND THE FRAME OF THE VEHICLE FROM THE FRONT PASSENGER SIDE. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT IT WAS A KNOWN FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A DAMON DAYBREAK WORKHORSE CHASSIS P30. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE DASHBOARD BUT STOPPED INDEPENDENTLY WITHIN SECONDS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 21,000.

TL*THE CONTACT OWNS A 2006 DAMON DAYBREAK RV. THE CONTACT STATED THAT WHILE DRIVING SHE HEARD AN EXCESSIVE AMOUNT NOISE IN THE VEHICLE. THE DEALER STATED THAT THE NOISE WAS CAUSED BY THE TELEVISION BECAUSE IT WAS NOT BOLTED DOWN. THE DEALER WAS CONTACTED AGAIN AND DISCOVERED THAT THE FRONT WINDSHIELD WAS LOOSE AND THAT WAS THE REASON FOR THE NOISE. A WINDSHIELD MECHANIC STATED THAT THE WINDOW HAD MOVED THREE QUARTERS OF AN INCH AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS CURRENTLY BEING REPAIRED BY THE DEALER. DAMON WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 18,400.

TL*THE CONTACT OWNS A 2000 DAMON DAYBREAK MOTOR HOME. THE CONTACT STATED THAT THE BRAKE CALIPER WAS OVERHEATING WHICH CAUSED THE BRAKE PADS TO BECOME SPONGY AND THE BRAKE FLUID TO OVERHEAT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE NEXT YEAR MODEL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,400. UPDATED 7/16/10 *CN UPDATED 07/22/10*JB

TL*THE CONTACT OWNS A 2003 DAMON INTRUDER 373 RECREATIONAL VEHICLE. THE CONTACT STATED THE REAR BRAKES CONTINUED TO LOCK AND EXHIBIT SMOKING WHEN ENGAGED. THE ABS WARNING LIGHT WAS ALSO ILLUMINATED ON THE WARNING PANEL. THE DEALER WHERE THERE WERE UNKNOWN REPAIRS MADE TO THE VEHICLE. AFTER REPAIRS, THE FAILURE PERSISTED AND THE BRAKES FELT EXTREMELY SPONGY. THE DEALER ADVISED BLEEDING THE BRAKES IF THE FAILURE PERSISTED HOWEVER THE CONTACT WAS UNFAMILIAR WITH THE PROCEDURE. THE MANUFACTURER WAS CONTACTED AND ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER THAT COULD MAKE THE NECESSARY REPAIRS. THE FAILURE MILEAGE WAS 11,000.

TL*THE CONTACT OWNS A 2002 DAMON INTRUDER RV. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS AN UNUSUAL SMELL EMITTING FORM THE BRAKING SYSTEM. THE VEHICLE BEGAN DRAGGING AND WAS HESITANT TO ACCELERATE. THE VEHICLE WAS MOVED OFF OF THE ROAD. ONCE THE VEHICLE COOLED OFF FOR SEVERAL MINUTES, IT BEGAN OPERATING NORMALLY. THE CONTACT WAS ADVISED THAT THERE WAS A RECALL ON THE BRAKING SYSTEM; HOWEVER, THE REMEDY WAS NOT AVAILABLE (NHTSA CAMPAIGN ID NUMBER 09V225000- SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED BECAUSE THE RECALL REMEDY WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 21,000.

THE FRONT SIDE GLASS IS DOUBLE PANE GLASS THAT WHEN AIR GETS BETWEEN THE LAYERS CAUSES THE GLASS TO FROST OVER MAKING IT DIFFICULT TO SEE OUT THE SIDE WINDOWS. *TR

TL*THE CONTACT OWNS A 2003 DAMON CHALLENGER, WORKHORSE RECREATIONAL VEHICLE. SHE RECEIVED A RECALL LETTER PERTAINING TO THE FAILURE (SEE NHTSA CAMPAIGN ID NUMBER: 09V225000, NHTSA ACTION NUMBER: EA07016, COMPONENT: SERVICE BRAKES, HYDRAULIC) AND TOOK THE VEHICLE TO THE NEAREST AUTHORIZED DEALER. BEFORE ANY REPAIR WORK WAS PERFORMED ON THE VEHICLE THE DEALER STATED THAT THE REPAIR WAS AT NO COST; HOWEVER, THE DEALER ADVISED HER THAT THE VEHICLE WAS READY FOR PICK-UP. THE REPAIRS COST WAS OVER $800 AND WOULD NOT BE COVERED BY THE MANUFACTURER DESPITE THE FACT THAT HER SPECIFIC RV WAS A PART OF THE RECALL. THE WORKHORSE DEALER WOULD NOT COVER THE INSPECTION TO THE VEHICLE NOR THE REPLACEMENT OF ANY PARTS SINCE THE PARTS ARE SUBJECT TO WEAR. THE MANUFACTURER WAS CONTACTED AND VERIFIED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE; HOWEVER, SHE WAS ADVISED BY THE CUSTOMER SERVICE AGENT THAT SHE NEEDED TO SPEAK WITH THE REGIONAL MANAGER SINCE HE WAS NOT AUTHORIZED TO GIVE HER ANY ADDITIONAL INFORMATION PERTAINING TO THE ISSUE. THE CONTACT WAS UPSET THAT SHE WAS BEING CHARGED FOR COMPONENTS AND INSPECTIONS LISTED IN THE RECALL. THE RECALL WAS NOT HONORED. REPAIRS WERE MADE TO THE BRAKES, BRAKE PADS, A FLUSH WAS PERFORMED AND AN INSPECTION, ALL OF WHICH WERE AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 33,000.