2011 DODGE CARAVAN Complaints

I TOOK THE VAN TO DEALER ( AT THE TINME THAT IT DID TURNED ON) SPOKE TO A DEALER MAN AND HE CHECK THROUGH MY VIN NUMBER IF IT WAS UNDER WARRANTY FIRST (WHICH IS NOT) HE MENTIONED TO ME THAT IF I GET THE CODES AND THE CODES MATCH I WOULDNT BE CHARGED THE DIAGNOSTICCHARGES. I TOOK THE VAN (MIND YOU THEY KNOW AM A WOMAN ALONE AND VAN DOESNT TURN ON) TO AUTO ZONE GOT THE CODES. ONCE I GOT THE CODES PRINT OUT, I GOT STUCK BC THE VAN WOULD NOT TURN ON. WITH MANY ATTEMPS I MANGE TO TURN ON AND WENT STRAIGHT HOME. THE NEXT DAY I TOOK THE VAN TO THE DEALERS AND LEFT IT THERE OVER NIGHT. THE CODES HAPPENS TO MATCH AND THEY TOLD ME THEY COULD FIX VAN BC THE CYLINDER HEAD AND 3 SPARK PLUGS WHERE UNDER WARRANTY BUT THE VAN TAKES 3 EXTRA SPARK PLUGS AND PRESSURE SENSOR IS MALFUNTION AND NEEDS TO BE REPLACED IN ORDER FOR VAN TO WORK PROPERLY. I AGREE! THE NEXT DAY HE CALLS ME BACK TO P/U VAN. I HAD ONE OF THE DEALERS PICK ME UP AT WORK, WHEN I GET THERE HE CHARGES ME $124.34 JUST FOR DIAGNOSTIC AND VAN WASNT FIX TO BRING THE NEXT DAY BC THE PIECES NEEDEDTO BE ORDER. I TOOK VAN IN THE MORNING JAN 12 HE SAID VAN WOULD BE READY JAN 14. JAN 14 HE CALLED ME THAT VAN WAS READY. I GO AND EVEN BEFORE THEY SHOWED ME VAN THAT IT WORKS, I HAD TO PAY $226.63 IN ORDER FOR THEM TO GIVE ME KEYS. WHEN I GO TO GET MY VAN AND TURN ON..... THE VAN DID NOT TURN ON... OFCOURSE I WENT IN VERY UPSET AND TOLD THEM I WASNT LIVING UNTIL VAN WAS FIX. THEY GAVE ME A RENTAL YESTERDAY JAN 14 AND HAVE NOT HEARD FROM THEM YET. DODGE COMPANY SHOULD REMAKE ALL THIS CARS BC THEY ARE CLEARY A PIECE OF CRAP. NOT ONLY THAT BUT THEY ARE FAST TO CHARGE $$$ INSTEAD OF MAKING SURE THE SAFETY OF THE CUSTOMER SHOULD BE FIRST. I AM VERY DISSAPOINTENT THAT I AM IN THIS SITUATION AND THE VAN IN FROM 2011 YEAR IS NOT OLD AT ALL. WHAT CAN DODGE DO FOR ME? I BET NOTHING

TAKATA RECALL, VAN STOPPED ON SIDE OF MAJOR HIGHWAY AND WOULD NOT START, HAD VAN TOWED TO AN AUTHORIZED DEALORSHIP WHO QUOTED AN OUTRAGED PRICE TO FIX VAN, SAID PROBLEM WAS THE "TIPM" MODULAR FAULTY BY WHICH THEY HAVE SEEN MANY, THIS IS A SAFETY PROBLEM THAT NEED TO BE RECALLED AND THE PROBLEM FIX, WITH SO MANY CARS WITH SAME PROBLEM THAT'S A BIG ISSUE. PLEASE HELP. *JS

DEALERSHIP TRYING TO HAVE ME REPLACE BATTERY AND FUEL PUMP EVEN THOUGH THEY KNOW WHAT THE PROBLEM IS. HAVING TO GET THE TIPM REPLACED. CAR WONT START EASILY OR AT ALL. SHUTS OFF BY ITSELF. HAVING TO PAY $1200 TO GET THIS FIXED. CROOKS!

I HAVE HAD AN ON GOING ISSUE WITH MY CARS BATTERY BEING DEAD AFTER BEING TURNED OFF. THIS ONLY HAPPENED AT NIGHT. MY DAUGHTER CAME HOME LATE AND TOLD ME THAT THE CAR HAD SOMETHING RUINING IN THE CAR. I ALSO HEAR IT AND TRIED TO START MY CAR AND AGAIN THE BATTERY WAS DEAD. I AGAIN CHARGED IT AND WAS ABLE TO START THE CAR AS I TURNED IT OFF AGAIN I COULD HEAR WHAT SOUNDED LIKE A MOTOR RUNNING EVEN WHEN THE IGNITION SWITCH WAS OFF AND KEY REMOVED. TO PREVENT MY BATTERY FROM RUNNING DOWN I REMOVED THE POSITIVE SIDE BATTERY CABLE TO SAVE IT FROM BEING RUN DOWN AGAIN. I CALLED THE DEALERSHIP ON 11-25-15 AND TOLD THEM WHAT WAS GOING ON. THEY TOLD ME TO BRING THE CAR IN ON 11-27-15 AND THEY WOULD CHECK IT OUT. I MEET WITH A SERVICE AGENT BY THE NAME OF JOEY AT THE DEALERSHIP WHO SAID HE WOULD CALL LATER. AFTER, EIGHT HOURS I CALLED JOEY TO FIND OUT IF THEY WERE ABLE TO FIND ANYTHING. I WAS TOLD IT WAS THE TIPM AND IT WOULD BE COSTLY TO REPAIR. I TOLD HIM I NEED THE CAR BACK AND WOULD CALL THE CUSTOMER SERVICE LINE ABOUT GETTING THIS COST COVERED SINCE MY CAR IS ONLY 4 YEARS OLD. HE TOLD ME THAT I WOULD HAVE TO PAY THE $128 DIAGNOSTIC FEE REGARDLESS. HE SAID THAT THEY SILL WANTED TO CHECK CAR AND CALL SATURDAY. I CALLED HE WAS NOT THERE , WAS TOLD I COULD PICK UP CAR AND FEE WAS WAIVED. I WAS NEVER TOLD BY ANYONE AT THE DEALERSHIP THAT THERE WAS AN ONGOING ISSUE WITH THIS PART AND THAT DRIVING THE CAR COULD RESULT IS LOSS OF POWER AND BRAKING. I WAS SURPRISED THAT THEY WAIVED THE FEE NOW I UNDERSTAND WHY. I HAD TO FIND OUT ABOUT THE ISSUE AND LITIGATION BY SEARCHING THE INTERNET. I WILL HAVE TO REPLACE THE BATTERY AGAIN, THE ALTERNATOR AND TIPM WHICH WILL RUN OVER $1500 WHICH WE CAN NOT AFFORD. I HOPE THE DEALERSHIP IS WRITTEN UP FOR FAILURE TO WARN ABOUT A POSSIBLE DEADLY PROBLEM . GIVEN THE PROBLEM THE COMPANY SHOULD PAY ALL COST TO GET MY CAR FIXED.

WE STARTED HAVING ISSUES STARTING OUR CAR IN OCTOBER. AUTOZONE SAID NOTHING WAS WRONG. A COUPLE WEEKS LATER THE BATTERY WAS DEAD. WE REPLACED IT AND $179 LATER THE PROBLEM IS WORSE. THE KEY HAS BEEN STUCK IN THE IGNITION TWICE. THE MECHANICAL DOORS STOP WORKING HALFWAY THROUGH OPENING OR CLOSING EVERY NOW AND THEN. GOOGLING ISSUES BRINGS UP NOTHING BUT TIPM ISSUES WHICH CHRYSLER HAS KNOWN ABOUT FOR HOW LONG? YET THEY CONTINUE TO REFUSE TO ISSUE A RECALL FOR THEIR MISTAKE LEAVING THE OUTRAGEOUS AMOUNT ON US TO PAY TO FIX. ARE WE REALLY WAITING FOR PEOPLE TO START DYING BECAUSE OF THIS FAULTY ISSUE? THE VEHICLE SHUTS DOWN IN THE MIDDLE OF THE ROAD! IF YOU CAN GET IT STARTED.

FAULTY TIPM MODULE, CAR WON'T START, REPLACED BATTERY, REPLACED SPARK PLUGS, ADDED BYPASS, AND NOW STILL WILL NOT START. STARTED IN JULY WITH JUST THE BATTERY DYING AND THEN AUGUST THE FUSES BLEW AND BETWEEN SEPTEMBER AND NOVEMBER I HAVE JUMPED IT WEEKLY. NOW IT IS COMPLETLY DEAD. JUMPING THE BATTERY NO LONGER WORKS. ONE LOCAL CHRYSLER DEALER STATES THERE IS A 4-5 MONTH WAIT DUE TO PARTS RECALL, ANOTHER DEALER STATES THERE IS NO RECALL ON MY VEHICLE FOR THIS ISSUE.

THE TIPM MODULE WAS FAULTY, CAUSING THE FUEL PUMP TO EITHER NOT ENGAGE WHEN TRYING TO START THE VEHICLE, OR CUT OUT WHILE THE VEHICLE WAS IN MOTION, OTHER TIMES THE FUEL PUMP WOULD REMAIN ON AFTER TURNING OFF THE VEHICLE...PUMPING GASOLINE FUMES INTO OUR GARAGE FOR LONG PERIODS OF TIME. DODGE REFUSED TO ACKNOWLEDGE THAT THIS WAS A TIPM FAILURE AND INSTEAD TRIED TO CONVINCE ME TO REPLACE THE FUEL PUMP MULTIPLE TIMES...WE DID REPLACE THE FUEL PUMP ONCE WHICH HAD NOT AFFECT ON THIS ISSUE.

VAN CRANKS BUT WON'T START. HAVE TO TRY TO CRANK IT MULTIPLE TIMES BEFORE IT WILL START. HAVE REPLACED BATTERY AND FUEL PUMP.

VEHICLE RANDOMLY WILL CRANK EXCESSIVELY AND NOT START; ONCE STARTED WILL SPUTTER OUT AND DIE. FIRST OCCURRED ON 11/18/14. REPAIRED AT NO CHARGE. WAS TOLD THAT RECALL ON SAME ENGINE (3.6 LITER) IN JEEP LINE BUT HADN'T HAPPEN YET ON DODGE CARAVAN. REPLACED FUEL PUMP (CUSTOMER PAID) AND DIDN'T FIX PROBLEM

2011 DODGE CARAVAN, WON'T START AND WILL DIE WHILE DRIVING. OCCURS 95% OF THE TIME WHEN STARTING OR DRIVING VEHICLE. REPLACED FUEL PUMP AND PROBLEM WAS NOT FIXED. NEXT THING TO CHANGE IS THE RELAY OR THE TIPM. WAS A RECALL FOR OTHER DODGE VEHICLES FOR THE SAME ISSUE.