2001 DODGE CARAVAN Complaints

DT: THE CONTACT COMPLAINED ABOUT HEADLIGHT PROBLEMS. THE HEADLIGHTS FLICKERED ON AND OFF. THE ROAD CONDITIONS DID NOT APPEAR TO MAKE A DIFFERENCE. THE VEHICLE HAS BEEN SEEN BY THE DEALER. WHO STATED THAT THE REFLECTOR IN THE DRIVER'S SIDE HEADLIGHT WAS LOOSE, CAUSING THE HEADLIGHTS TO WORK INTERMITTENTLY. *AK

DRIVING VEHICLE IN PARKING LOT OF CHURCH. POWER STEERING FAILED, CAUSING POTENTIAL ACCIDENT IF NOT STOPPED IN TIME. PERSONALLY CHECKED OUT POWER STEERING UNIT FOR LEAKS (NON), CHECKED OUT POWER STEERING RESERVOIR FOR POSSIBILITY OF NEEDING TO BE FILLED(N/A). POWER STEERING BEGAN TO OPERATE NORMALLY AGAIN. TOOK VEHICLE IN FOR INSPECTION OF FRONT END KNOCK. WAS INFORMED BY DEALERSHIP THAT THE POWER STEERING WENT OUT DURING THEIR INSPECTION. I WAS INFORMED BY THE DEALERSHIP THAT THIS WAS CAUSED BY A GEAR THAT HAD WORN. I ASKED HOW THAT COULD BE AND ISSUE AND IF THIS WAS A DEFECT? THEY STATED NO. I ASKED FOR ASSISTANCE IN THE COST OF REPAIR DUE TO THIS BEING A POSSIBLE SAFETY DEFECT, AND WAS REFUSED THIS ASSISTANCE DUE THERE NOT BEING A RECALL ON THIS PARTICULAR STEERING COMPONENT. THE FIRST OCCURRENCE OF THE PROBLEM WAS THURSDAY 10/20/05. AFTER THIS, THE VEHICLE OPERATED FINE. WE TOOK THE VEHICLE IN FOR SERVICE ON MONDAY EVENING TO BE SERVICED TUESDAY MORNING 10/25/05. WE WERE INFORMED OF THE DEFECT ON TUESDAY MORNING THAT THE STEERING GEAR WAS BAD, AND INFORMED THAT THIS WOULD COST WELL OVER 1000.00 DOLLARS TO REPAIR. THIS VEHICLE HAS APPROX. 67,000 MILES, AND AN IMMACULATE SERVICE RECORD TO WHICH I HAVE PAID DEARLY TO KEEP THE VEHICLE UP. I BELIEVE THE SUDDENNESS OF THE OCCURRENCE OF THIS DEFECT IS ONE TO BE CONCERNED WITH, AND SHOULD SERIOUSLY BE REVIEWED, BY THE CHRYSLER CORP. IF NEGOTIATING A TURN ON THE FREEWAY SYSTEM OF ANY CITY IN THE US, AND HAVING THIS GEAR FAIL; IT COULD CAUSE SERIOUS INJURY TO NOT ONLY THE OCCUPANTS OF THIS VEHICLE, BUT OTHER INNOCENT MOTORISTS AS WELL. I DO PLAN ON RIDDING MY FAMILY OF THIS PARTICULAR VEHICLE, AND UPGRADING TO SOMETHING POSSIBLY IN A FOREIGN MAKE OR MODEL THAT'S BUILT FOR RELIABILITY, WHEN YOU INVEST IN THE UP KEEP. THE COMPLAINT IS BEING FILED AS A PRECAUTIONARY MEASURE. HOPEFULLY SOMEONE WILL FOLLOW UP ON THE ISSUE. MY FILE NUMBER WITH CHRYSLER CUSTOMER SUPPORT IS 14199982. REGARDS DERRICK V. STINGLEY. *JB

THE CONSUMER RECEIVED AN EXTENDED WARRANTY LETTER FROM CHRYSLER STATING THAT THE AIR CONDITION COMPRESSOR WAS BAD AND MAY NEED REPAIR. THE INSTRUCTIONS STATED TO DO NOTHING UNLESS REPAIR WAS NEEDED. THE OFFER WAS GOOD THROUGH 70000 MILES. THE CONSUMER'S A/C COMPRESSOR WENT OUT AT 76000 MILES. *TS THE CONSUMER BELIEVES HER VEHICLE'S A/C COMPRESSOR SHOULD BE REPLACED UNDER THE WARRANTY ALTHOUGH THE VEHICLE WAS OVER THE MILEAGE STATED IN THE WARRANTY. *NM

DT: THE CALLER COMPLAINED ABOUT ELECTRICAL SYSTEM PROBLEM. HE STATES THAT HEADLIGHTS WILL TURN OFF AT NIGHT WITHOUT WARNING. THE WINDSHIELD WIPERS WILL SHUT OFF AS WELL. SOMETIMES THE HEADLIGHTS AND WINDSHIELD WIPERS WILL COME BACK ON, AND SOMETIMES THEY WON'T COME ON AT ALL. ALSO, THE HORN BLOWS, AND THE DASHBOARD LIGHTS WILL BE ON, AND THE AUTOMATIC HEADLIGHTS WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF. DEALER SAID THEY DO NOT KNOW WHAT THE PROBLEM IS. ANOTHER DEALER REPLACED THE BODY CONTROL MODULE. MANUFACTURER SAID TO CONTINUE TO WORK WITH DEALER.*AK

DT: 2001 DODGE CARAVAN. THE CONSUMER STATES THE HEADLIGHTS FLICKER ON AND OFF WHILE DRIVING ON THE ROAD. ALSO, THE LIGHTS WILL GO ON AND OFF WITHOUT THE KEY IN IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE FRONT CONTROL MODULE WAS REPLACED. THIS WAS APPROXIMATELY A YEAR AGO. THIS RECURRED WITHIN THE LAST TWO MONTHS. THEY DO NOT ALWAYS COME BACK ON. THE VEHICLE HAS BEEN TAKEN TO THREE DIFFERENT DEALERSHIPS, AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS HAPPENS WHETHER THE LIGHTS ARE ON OR OFF.*AK

DT: 2001 DODGE GRAND CARAVAN. THE CONSUMER BOUGHT THE CARAVAN THREE YEARS AGO, DROVE IT HOME ABOUT 100 MILES AND TWO OR THREE DAYS LATER THE TRANSMISSION WAS SLIPPING, HAD IT FIXED. ABOUT THREE WEEKS LATER THE TRANSMISSION SLIPPED AGAIN, TOOK IT BACK TO DEALER AGAIN. THEY REBUILT THE TRANSMISSION. SUBSEQUENTLY, THE TRANSMISSION FAILED AGAIN. THE TRANSMISSION WAS REBUILT AGAIN. THE CONSUMER WAS TOLD THAT SHE COULD TRADE THE CAR IN FOR ANOTHER CAR IN MARCH OR APRIL. THEN, THE DEALERSHIP CHANGED HIS MIND AND STATED THAT CONSUMER COULD NOT TRADE VEHICLE IN RIGHT NOW. THE TRANSMISSION WAS MALFUNCTIONING IN JULY 2005. TOOK VEHICLE BACK TO THE DEALERSHIP, THE BOX ON THE TRANSMISSION WAS NOT TELLING THE TRANSMISSION WHEN TO CHANGE GEARS. THE DEALERSHIP SAID THAT THE TRANSMISSION BOX WAS NOT ON THE WARRANTY, AND THEY WANTED $900.00 TO FIX IT. DURING A TRIP THE CAR STOPPED WORKING. CALLED THE WARRANTY PEOPLE, THEY HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR AND SAID THE MOTOR WAS GONE. THE WARRANTY PAID FOR A NEW MOTOR. *AK

DT: THE CONTACT RECEIVED A RECALL LETTER A COUPLE OF MONTHS AGO CONCERNING AIR CONDITIONER (A/C) DUCTS THAT MAY DRIP MOISTURE INTO THE RADIO AND MAY LEAD TO A FIRE/ SHORT CIRCUIT WHICH MAY CAUSE A FIRE. THE CONTACT STATED WHEN SHE BOUGHT THE CAR SHE HAD A DIFFERENT RADIO INSTALLED IN THE CAR OTHER THAN THE ONE THAT WAS IN THE CAR BECAUSE SHE WANTED A CD . THE SALESMAN TOLD HER TO GO SOMEWHERE ELSE AND PURCHASE ANOTHER RADIO. SHE WANTED TO PURCHASE ANOTHER RADIO FROM CHRYSLER, BUT THE SALESPERSON ADVISED HER IT WOULD BE CHEAPER TO GO ELSEWHERE TO PURCHASE THE RADIO. SHE DID WHAT THE SALESPERSON TOLD HER TO DO. THE SERVICE DEALER AND CHRYSLER HAVE TOLD THE CONTACT THAT THEY WILL NOT LOOK AT IT OR FIX THE RECALL BECAUSE THERE WAS NO CHRYSLER RADIO IN THE CAR. SHE BELIEVED THE PROBLEM WAS WITH THE A/C IN THE CAR NOT THE RADIO. SHE TOOK THE CAR TO DEALER PRIOR TO RECEIVING THE RECALL THEY TOLD HER THEN THERE WAS A RECALL ABOUT THE A/C, BUT THEY COULD NOT FIX IT BECAUSE SHE HAD AN AFTER MARKET RADIO IN THE CAR. ON 8-15-05 SHE TOOK THE CAR TO DEALER AGAIN AND BROUGHT RECALL LETTER. THIS WAS WHEN THEY TOLD HER AGAIN THEY WOULD NOT FIX THE RECALL BECAUSE SHE HAD THE AFTER MARKET RADIO IN THE CAR.*AK

PASSENGER FRONT WINDOW AFTER COMING DOWN WILL NOT GO UP. MECHANIC SAID IT WAS THE MOTOR THAT NEED TO BE REPLACED AT A COST OF AROUND $200.00 PLUS LABOR. *NM

DT: RECEIVED RECALL 04V531000 AT THE BEGINNING OF THE YEAR, AND COULD NOT GET THE RECALL WORK DONE ON 2001 DODGE CARAVAN. TOOK IT TO A DEALER TO HAVE IT REPAIRED, AND THEY SAID THEY COULD NOT DO IT BECAUSE THEY DID NOT HAVE THE PART. THE CONSUMER CALLED CHRYSLER AND THEY HAD NO SERVICE IN SPANISH. *AK THE DOOR ACTUATOR WAS REPLACED. *JB

2001 DODGE GR CARAVAN HAS HAD A PROBLEM WITH THE POWER SLIDING DOORS & POWER LIFTGATE FROM THE VERY FIRST DAY I PURCHASED IT. BOTH POWERED DOORS & POWER LIFT GATE WILL EITHER NOT OPEN OR MAKE THE NOISE OF TRYING TO OPEN WHEN USING EITHER THE KEYLESS REMOTE, INSIDE REMOTES OR MY OPENING & CLOSING MANUALLY. SOMETIMES THE DOORS & LIFTGATE WILL ALSO KICKBACK AS IF SOMETHING IS OBSTRUCTING THE PATHWAY. THIS ALSO OCURRS WHEN USING THE KEYLESS REMOTE OR INSIDE REMOTE BUTTONS. I FIRST LEARNED ABOUT A PRELIMINARY INVESTIGATION REGARDING DOORS & LIFTGATE OPENING WITHOUT WARNING FROM MY LOCAL NEWS STATION BACK IN DECEMBER OF 2004. I HAD PREVIOUSLY BROUGHT MY VAN TO THE DEALERSHIP REGARDING THIS PROBLEM BUT SINCE THEY COULD NEVER DUPLICATE THE PROBLEM THEY INFORMED ME THEY COULD NOT FIX MY VAN. I WAS FINALLY ABLE TO SHOW THE DEALERSHIP THE PROBLEM WHEN I BROUGHT MY CAR IN FOR SERVICE BACK IN JANUARY 2005. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL OR INVESTIGATION BUT WAS ABLE TO DETERMINE THAT THE PROBLEM WAS CAUSED BY DTC INCOMPLETE POWER OPEN LATCH FAILURE, INCOMPLETE LATCH RELEASE PAW SW FAILURE. I HAVE ACTUAL SERVICE NOTATION OF WHAT THE DEALERSHIP DETERMINED TO BE THE PROBLEM & HOW TO FIX IT. THE DEALERSHIP ALLOWED A GOODWILL SERVICE ON ONE DOOR & THE POWER LIFTGATE. THEY WOULD NOT & COULD NOT FIX THE OTHER DOOR BECAUSE THEY ONCE AGAIN COULD NOT DUPLICATE THE PROBLEM ALTHOUGH THEY WERE ABLE TO DETERMINE THE PROBLEM ON THE OTHER DOOR & LIFTGATE BECAUSE THE PROBLEM WAS DUPLICATED IN FRONT OF THEIR EYES. I CONTINUE TO HAVE A PROBLEM WITH THE ONE POWER DOOR THAT THEY WERE NOT ABLE TO DETERMINE TO HAVE A PROBLEM. I UNDERSTAND THERE WAS SOME PRELIMINARY EVALUATIONS BEING DONE (PE04-054). HAS ANYTHING BEEN RESOLVED? I WOULD ALSO LIKE TO HAVE MY INFORMATION & COMPLAINT NOTED. PLEASE NOTE THAT THE NUMBER OF OCURRANCES IS EVEN HIGH THAN NOTED FROM BELOW BECAUSE OF THE AGE OF THE CAR. THANK YOU.