1999 DODGE DURANGO Complaints

PE 03-032, FRONT SUSPENSION/ UPPER BALL JOINT: CONSUMER HAD TWO PAIRS OF WORN BALL JOINTS REPLACED. *AK

AFTER HEARING OF OTHER COMPLAINTS, I HAD MY 1999 DODGE DURANGO CHECKED OUT. UPON INSPECTION IT WAS DETERMINED THAT THE UPPER FRONT BALL JOINT WAS IN GREAT NEED OF REPLACING, WHICH IS UNUSUAL FOR 59,000 MILES. THE DEALER REPLACED THE BALL JOINT. THE VEHICLE WAS NOT UNDER WARRANTY. *LA

HAD NOISE IN THE LEFT FRONT OF VEHICLE AROUND 20,000 MILES RETURN VEHICLE TO DEALER THEY SAID IT WAS IN THE TIRES. TOOK VEHICLE TO TIRE DEALER THEY SAID IT WAS NOT IN THE TIRES. AFTER GOING BACK AND FORTH DEALER TO TIRE COMPANY WORE OUT A SET OF TIRES. BOUGHT NEW TIRES AND TOOK VEHICLE TO SHOP FOR WHEEL ALIGNMENT DISCOVERED BALL JOINTS WAS BAD. WROTE A LETTER TO DAIMLER CHRYSLER COSTUMER SERVICE EXPLAINING MY PROBLEMS, AND THAT I HAD SEEK HELP BEFORE WARRANTY EXPIRED. THEY SAID SORRY WE CANT HELP YOU. *LA

I OWN A 1999 DODGE DURANGO. LAST YEAR WE BEGAN HAVING OIL PRESSURE RELATED PROBLEMS. WE WERE DRIVING AND THE PRESSURE WOULD DROP TO 0 AND WE WOULD HAVE TO STOP THE CAR AND HAVE IT TOWED IN. FIRST THEY CHANGED OUT OIL SENDING UNIT, NEXT THEY COULDN'T DUPLICATE THE PROBLEM. THE NEXT TIME THEY CLAIMED IT WAS DUE TO LACK OF MAINTENANCE (CHANGING OUR OIL EVERY 3,000 MILES). YES WE DID CHANGE OUR OIL. WE HAD OUR ENGINE FLUSHED SEVERAL TIMES. IT STILL PRODUCES SLUDGE EVEN RIGHT AFTER THE OIL IS CHANGED. IT IS NOW SITTING IN OUR DRIVEWAY BECAUSE WE DO NOT HAVE THE MONEY FOR A NEW ENGINE WHICH IT REQUIRES. THE THING IS THAT WE BEGAN LOOKING ON THE INTERNET TO TRY TO DIAGNOSE THE PROBLEM OURSELVES AND THERE ARE LITERALLY THOUSANDS OF OTHERS THAT OWN DODGE DURANGOS WITH THE SAME PROBLEM. IS THERE NOT SOMETHING THAT WE CAN DO? WE WERE EVEN GIVEN A FREE EXTENDED WARRANTY FOR ALL OF OUR PROBLEMS OF COURSE UNTIL OUR ORIGINAL WARRANTY RAN OUT AND NOW THEY SAY THAT OUR WARRANTY WILL NOT BE HONORED DUE TO THIS. THIS IS THE SAME STORY AS MANY MANY OTHERS. THANKS FOR YOUR TIME. *LA

SERVICE MANAGER (RICK) AT LAKE COUNTY DODGE IN JAMESTOWN, NY, STATED THAT THE BALL JOINTS IN THE FRONT SUSPENSION CONTROL ARM ARE SHOWING EXCESSIVE WEAR AND NEED REPLACEMENT (WITHIN A MONTH FOR SAFETY REASONS) AT A COST OF $345.00. THE VEHICLE (DURANGO) HAS ONLY 19,000 MILES ON THE ODOMETER. I THINK DODGE SHOULD REPLACE THESE FAULTY PARTS AT NO COST TO THE CONSUMER BUT THE REQUEST WAS REFUSED BY CHRYSLER CORP.

A FRONT WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE BECAUSE THE FRONT TIRES WERE WEARING ON THE INSIDE. WHILE DRIVING OVER RAIL ROAD TRACKS, THE VEHICLE ALSO FELT AS IF IT WERE GOING TO LOSE CONTROL. WHILE THE ALIGNMENT WAS BEING PERFORMED, THE MECHANIC NOTICED THAT THE FRONT UPPER BALL JOINTS NEEDED TO BE REPLACED. *NLM *SCC *JB

I HAVE A 1999 DODGE DURANGO AND ON MY WAY TO LAS VEGAS ALL OF MY DASH BOARD LIGHTS CAME ON AND WHEN I PRESSED ON THE BRAKES THE CAR TURNS OFF. I NEED TO PUT IT IN NUTRAL TO RE START. ALSO, MY GEERS TAKE A WHILE TO KICK IN....I COULD BE PUCHING ON THE GAS AND THE CAR WON'T MOVE UNTIL ABOUT 3-5 SECONDS LATER. EVER SINCE 8/15/03 THIS HAS BEEN OCCURING. I HAVE A 3 YEAR CHILD AND AM VERY CONCERNED. PLEASE CHECK INTO THIS FOR ME.

UPPER BALL JOINTS ON 1999 DODGE DURANGO NEED TO BE REPLACED. TRUCK HAD ONLY 55,000 MILES ON IT.*AK

WHEN DRIVING OVER BUMPS FRONT SUSPENSION BOUNCED. CONSUMER CONTACTED THE DEALERSHIP. MECHANIC INFORMED CONSUMERR THAT UPPER BALL JOINTS WERE WEARING PREMATURELY.*AK

I HAVE A DODGE DURANGO (1999) AND WAS AMAZED WHEN I WAS HAVING TROUBLE STEERINGIT SO I TOOK IT TO HAVE AN ALIGNMENT WHEN THEY TOLD ME I HAVE TO HAVE BALL JOINTS REPLACED. I ONLY HAVE 60,000 MILES AND WAS AMAZED. THEN I FOUND OUT ABOUT THE INVESTIGATION. I'M WONDERING WHY JEEP LIBERTY WAS RECALLED WITH 10 COMPLAINTS BUT DURANGO HAS 81 NOW 82 AND NOTHING HAS BEEN DONE.*AK