1999 DODGE DURANGO Complaints

BROUGHT VEHICLE IN FOR ROUTINE SERVICE AND WAS INFORMED THAT ALL 4 BALL JOINTS (UPPER AND LOWER) HAD DANGEROUSLY EXCESSIVE PLAY AND NEEDED TO BE REPLACED IMMEDIATELY. I WAS INFORMED THAT THE BALL JOINTS (AND TIE RODS) WERE IN SUCH POOR CONDITION THAT THE VEHICLE WAS NOT SAFE TO BE DRIVEN EVEN A SHORT DISTANCE.

WHILE DRIVING UPHILL THE TORQUE CONVERTER BURNED OUT. THE TORQUE CONVERTER WAS REPLACED THEN SIX MONTHS LATER IT FAILED AGAIN. *AK *NLM

CONSUMER STATED THE TRUCK FAILED STATE VEHICLE INSPECTION DUE TO EXCESSIVE WEAR AND LOOSENESS OF THE FRONT UPPER BALL JOINTS.*AK THE ABS LIGHT ILLUMINATED ON THE DASHBOARD AND THE CENTER BRAKE LIGHTS WAS INOPERATIVE. THE DEALER REPLACED THE ANTI-LOCK BRAKE SENSOR AND THE LIGHT BULB HAD BURNED OUT. *JB

UPPER BALL JOINTS ARE WEARING PREMATURELY. DEALER NOTIFIED. THE DEALER REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDE OF THE VEHICLE. *AK *NLM

THREE OF THE FOUR POWER WINDOWS FAILED AT THE SAME TIME. WILL COST ALMOST $1K TO FIX ALL 3.

CONSUMER STATED THAT WHEN HE PURCHASED TIRES IN MARCH OF 2002 AND WANTED THE TIRES ALIGNED, HE WAS TOLD BY DEALER THAT BALL JOINTS WERE BAD. LATER, TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT BALL JOINTS WERE ALRIGHT. THEN ,ABOUT 2-3 WEEKS LATER WHILE PUTTING BRAKES ON VEHICLE DEALER NOTICED THAT WHEELS WERE WOBBLY DUE TO DEFECTIVE BALL JOINTS. HOWEVER, SINCE WARRANTY EXPIRED CONSUMER COULD NOT GET HELP.*AK CONSUMER STATED THAT WHEN HE PURCHASED TIRES IN MARCH OF 2002 AND WANTED THE TIRES ALIGNED, HE WAS TOLD BY DEALER THAT BALL JOINTS WERE BAD. LATER, TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT BALL JOINTS WERE ALRIGHT. THEN ,ABOUT 2-3 WEEKS LATER WHILE PUTTING BRAKES ON VEHICLE DEALER NOTICED THAT WHEELS WERE WOBBLY DUE TO DEFECTIVE BALL JOINTS. VEHICLE WAS OUT OF WARRANTY AND CONSUMER IS NOT ORGINIAL OWNER OF VEHICLE SO THE MANUFACTURER WOULD NOT DO ANYTHING TO HELP. THE ESTIMATE FOR REPAIRS CAME TO $1943.25. *MR

CONSUMER STATES WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED BOTH FRONT BALL JOINTS NEEDED TO BE REPLACED. *AK

THE VEHICLES LEFT UPPER BALL JOINT WORE PREMATURELY. THE DEALERSHIP HAS BEEN CONTACTED. PLEASE ADD ANY ADDITIONAL INFORMATION. *NLM

THE BALL JOINTS FAILED AT 50000 MILES. THE DEALER WAS NOTIFIED. *AK THE CONSUMER WAS TOLD THAT THE ALIGNMENT WOULDN'T STAY DUE TO THE UPPER AND LOWER BEING 1/2 INCHES OFF. THERE WAS A CLUNKING NOISE WHEN PLACED IN REVERSE AND THE PASSENGER SIDE FRONT WINDOW WAS INOPERATIVE. *SCC *JB

UPPER/ LOWER BALL JOINTS, AND TIE RODS NEEDED TO BE REPLACED DUE TO PREMATURE WEAR, PER DEALERSHIP. *AK