1999 DODGE DURANGO Complaints

UPPER AND LOWER BALL JOINTS REPLACED ON MY 1999 DODGE DURANGO AFTER ONLY 40,000 MILES. *JB

I TOOK MY 1999 DODGE DURANGO IN FOR AN ALIGNMENT. THE DEALER TOLD ME THAT THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE OF BAD BALL JOINTS. THEY THEN TOLD ME THAT THEY HAD RECEIVED A LETTER FROM DIAMLER CHRYSLER REGARDING AN INQUIRE INTO FAULTY BALL JOINTS ON THE DURANGO. THEY TOLD ME TO WAIT IT OUT TO SEE IF A RECALL IS GOING TO BE DONE OR NOT. I WORRY THAT THE BALL JOINT COULD SNAP WHILE DRIVING AND CAUSE AN ACCIDENT. IS THERE ANYTHING PENDING ON THIS ISSUE OR NOT? THEY GAVE ME THE OPTION OF REPLACING THEM FOR $800 AND SEEKING REIMBURSEMENT FROM DIAMLER CHRYSLER. I DOUBT THEY WOULD REIMBURSE IF THEY DETERMINE THAT THERE IS NOT PROBLEM. IT IS A LITTLE SUSPICIOUS SINCE OUR DURANGO ONLY HAS 50,000 MILES ON IT. NO PART SHOULD WEAR OUT IN THAT TIME FRAME UNDER NORMAL DRIVING CONDITIONS.

THE BALL JOINTS WORE OUT ON THE VEHICLE. THE CONSUMER ALSO HAD PROBLEMS WITH THE ROTORS, DRUMS, WORN BRAKE PADS AND BALD TIRES. THE CONSUMER BOUGHT THIS VEHICLE TWO WEEKS AGO AND THE DEALER PROMISED THAT VARIOUS PROBLEMS WOULD BE FIXED BUT HAS NOT HONORED HIS PROMISE (PE 03-032 FRONT SUSP. UPPER BALL JOINT FAILURE). *NLM

CONSUMER STATED WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

WHILE THE TECHNICIAN WAS SERVICING THE VEHICLE, HE NOTICED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SCC *JB

PE 03-032, FRONT SUSPENSION UPPER BALL JOINTS: FRONT UPPER BALL JOINTS HAVE COMPLETELY WORN OUT. ALSO, THE BRAKES DID NOT ENGAGE PROPERLY. *AK *SCC *JB

CONSUMER HEARD A POPPING NOISE COMING FROM THE FRONT END OF VEHICLE. THE TECHNICIAN SERVICED VEHICLE AND NOTICED FOUR OF THE FRONT BEARINGS NEEDED TO BE REPLACED. *AK STABILIZER BAR AND REAR LEAF SPRINGS FAILED ON THE DRIVER'S SIDE. *PH *JB

PE 03-032. FRONT SUSPENSION UPPER BALL JOINT FAILURE. TWO SETS OF UPPER BALL JOINTS WERE REPLACED DUE TO PREMATURE WEAR.*AK WHEN THE VEHICLE WAS AT THE DEALER FOR THE FIRST REPAIR, THEY REPLACED THE LOWER CONTROL ARM AND NOT THE LOWER BALL JOINT. THIS WAS COVERED UNDER WARRANTY. AFTER THE SECOND FAILURE, BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS THEN OUT OF WARRANTY. MEPCO REFUSED TO COVER THE WORK UNDER WARRANTY BECAUSE THEY FELT THE UPPER JOINTS WERE EXCESSIVELY WORN. THEY BELIEVE THEY WERE BAD BEFORE THE WARRANTY WAS PURCHASED. *PH *JB

WHILE CHANGING THE TIRE, THE DEALER INFORMED THE CONSUMER THE FRONT UPPER BALL JOINTS WERE WORN OUT AND NEEDED TO BE REPLACED. *AK THE RIGHT TIE ROD WAS FOUND WORN OUT AS WELL. *SCC *JB

WHEN THE VEHICLE HAD A FULL TANK OF GAS AND DRIVEN ON A SLIGHT INCLINE, THE ENGINE WOULD SHUT OFF AND WOULD NOT START. THE CAUSE WAS UNKNOWN. WHILE DRIVING, THE CONSUMER SMELLED SOMETHING BURNING, HE/SHE PULLED OVER AND POPPED THE HOOD, AND NOTICED THE BUSHINGS ON THE WATER PUMP WERE LOOSE, WHICH CAUSED THE RADIATOR FAN TO MOVE BACK AND FORTH. *AK THE PUMP WAS REPLACED, HOWEVER THE PROBLEM REMAINED. *SCC *JB