1999 DODGE DURANGO Complaints

CONSUMER STATES THAT UPPER BALL JOINT IS WEARING PREMATURELY. DEALER NOTIFIED.*AK

UPPER AND LOWER BALL JOINTS WORN OUT. THIS TRUCK HAS ONLYM 42,000 MILES ON IT. IT HAS NEVER BEEN OFF-ROAD. THE REPAIR FACILITY I TOOK IT TO SAID THEY HAVE REPAIRED A LOT OF THESE PROBLEMS ON DURANGOS. THIS IS OVER A $700.00 REPAIR. I THINK DAIMLER CHRYSLER SHOULD FIX THIS PROBLEM.

HAD TO REPLACE UPPER BALL JOINT ON 1999 DODGE DURANGO DUE TO EXCESSIVE WEAR. WORK WAS COMPLETED BY LES SCHWAB TIRE CENTER. COST WAS $380.00

THIS IS THE 2ND TIME THAT THE UPPER CONTROL ARM BALL JOINTS NEED TO BE REPLACED ON THIS VEHICLE. THE 1ST TIME WAS ONLY 1 YEAR AFTER VEHICLE WAS PURCHASED (NEW). NOW 3 YEARS LATER, THEY NEED TO BE REPLACED AGAIN.*AK

WE HAD TO REPLACE BOTH UPPER AND LOWER FRONT BALL JOINTS ON A 1999 DODGE DURANGO WITH 43,270 MILES ON IT. WE WERE TOLD THAT THEY NEEDED TO BE REPLACED DUE TO THE SAFTEY HAZARD THAT THEY POSSES BEING WORN. WE WERE TOLD THAT IF THEY WEREN'T REPLACED, EVENTUALLY, THE TIRE COULD FALL OFF WHILE WE WERE DRIVING IT. WE SPOKE TO TWO DIFFERENT DODGE DEALER SERVICE WRITERS AND BOTH ACKNOWLEDGED THAT THIS IS A KNOWN PROBLEM WITH THE DODGE VEHICLES.*AK

CONSUMER STATES WHILE TRAVELING AT 55 MPH, CONSUMER SUDDENLY HEARD A BIG BOOM, THEN SMOKE STARTED TO POUR OUT OF THE REAR OF VEHICLE. VEHICLE WAS TOWED TO DEALER, DEALER STATES THAT TRANSFER CASE BLEW UP. *AK

CONSUMER STATES THAT UPPER BALL JOINT IS WEARING OUT PREMATURELY. DEALER NOTIFIED.*AK

ON 7/28/03 I HAD THE TIRES REPLACES ON MY 1999 DODGE DURANGO AND HAVE IT REALIGNED. THE MECHANIC INFORMED ME THAT IT COULD NOT BE DONE DUE TO THE LOOSENESS OF THE UPPER BALL JOINT. I HAD THE DOCUMENTED INFORMATION TO GIVE TO THE DEALERSHIP. THEY INFORMED ME THAT UNTIL A RECALL WAS ISSUED THAT I WOULD HAVE TO PAY OR RIDE AROUND UNTIL THE WHEELS FELL OFF. I HAVE SMALL CHILDREN AND WISH THAT THIS SITUATION WOULD BE HANDLED IN THE QUICKEST MANNER.*AK

I OWN A 1999 DURANGO AND WAS TOLD THAT MY UPPER AND LOWER BALL JOINTS ( LEFT & RIGHT ) ALONG WITH THE TIE ROD ENDS WERE WORN OUT AFTER I TOOK IT TO THE DEALER BECAUSE OF TIRE WEAR AND WAS TOLD IT WOULD COST $1,400 TO REPAIR. THIS SUV ONLY HAD 65,000 MILES ON IT AND WAS NEVER TAKEN OFF-ROAD. I AM NOW AWARE THAT THIS PROBLEM IS NOT LIMITED TO A FEW OWNERS. I HAVE BEEN TELLING EVERY DURANGO OWNER I SEE ABOUT THIS SAFETY ISSUE ( MANY ALREADY HAVE HAD THE BALL JOINTS REPLACED ) AND ENCOURAGE THEM TO COMPLAIN TO THE NHTSA ABOUT THIS PROBLEM. *AK

I JUST READ AN ARTICLE IN THE WSJ ABOUT REPORTED FAILURES OF THE BALL JOINS ON THE FRONT SUSPENSION. I JUST WANTED TO LET YOU KNOW THAT IN MAY, 2003, I TOOK MY 1999 DODGE DURANGO IN BECAUSE IT WAS SHAKING SEVERELY IN THE FRONT TIRE AREA. AS IT TURNED OUT, THE BALL JOINT HAD TO BE REPLACED. SINCE YOU ARE INVESTIGATING THIS PROBLEM, I THOUGHT I SHOULD REPORT IT. IT WAS REPLACED BY MAC'S AUTO II IN BRIGHTON, NY.*AK